Post Date: 08/07/2017 2017-08-07 Job ID: 24513 Industry: Other Area(s)
data entry using databases and spreadsheets, research of electronic and paper records and maps.
POSITION CONCEPT (for all admin positions)
Under varied degrees of supervision provide a variety of administrative support and services for assigned operation (business unit).
PRIMARY DUTIES AND RESPONSIBILITIES (D&R) (for all admin positions)
Performs a combination of the following duties & responsibilities:
Communicate with internal and external customers
Data entry, data maintenance, reporting and analysis
Gas account and gas facility research and administration
Work activity tracking, scheduling and record keeping
Will perform additional duties and responsibilities and assist other personnel as needed.
Under active supervision provide administrative support and services for assigned operation (business unit). Perform general clerical duties, handling matters of a routine nature and processing routine items. Supports/Assists with the resolution of issues or may resolve problems of routine to low complexity.
PRIMARY DUTIES AND RESPONSIBILITIES (D&R)
Performs a combination of the following duties and responsibilities:
Communicate with internal and external customers (10%): Receive and screen telephone calls and visitors. Take detailed messages and convey to appropriate personnel; Answer routine questions and furnish information when possible, referring other matters to appropriate staff members; Schedule appointments and meetings, make necessary arrangements;
Data Entry (40%): Use existing spreadsheets or database, gather/collect/compile/enter and exchange data; Research/track/proof data for accuracy; Create standard reports as needed and maintain schedules such as the On-Call Calendar and On-Call Intranet page; Assist in data collection and distribution of materials;
Clerical Functions (40%): Perform basic clerical functions related to the job such as typing, filing, and photocopying; processing incoming and outgoing mail; collating and assembling documents; monitoring, ordering and distributing office supplies; and maintaining Employee Information Boards;
Perform additional duties and responsibilities and assist other personnel as needed (10%): Handle minor requests and/or assignment that require some knowledge of department’ s policies and procedures.
8: 00am to 4: 30pm with 1/2 hour lunch or 8: 00am to 5: 00pm 1hr lunch
Required: High School Diploma or GED
Preferred: Business Administration or Secretarial courses beyond high school
Required: Minimum 1 year of diversified clerical office experience related to the duties and responsibilities of this position
Preferred: Minimum of 2 years of administrative experience in a utility environment
Required: Must be able to express and exchange ideas verbally and in writing; Must be able to perform basic math functions (add, subtract, multiply, divide); Knowledge of basic electronic mail functions (email), including ability to send, receive messages and attach documents; Ability to operate a variety of basic office equipment; Ability to use a computer to input data, access information and/or create materials and documents using various software applications including window applications; Must have attention to detail and ensure that spelling, grammar, punctuation, and sentence structure to written materials are complete and error free; Good interpersonal and communication skills; Ability to remain professional at all times when dealing with internal and external customers; Ability to work well with various levels within the organization.
Preferred: Ability to manage and prioritize multiple assignments. Possess good organizational skills and be able to maintain effectiveness in a fast paced environment.