300 Chestnut Ridge Rd Woodcliff Lake, NJ 07677
Perform Data Analysis with Data from Siebel, Cognos, Call Center Telecom Data and various other data sources.
Perform regular and Ad Hoc reporting and analysis for Customer Relations and Services
Candidate should have experience with creating reports within a reporting tool (Excel, PowerPoint, MS Access, Etc.)
Knowledge of standard Formatting, Mathematic and String formulas frequently used for reporting.
Basic database understanding, table structures, columns, indexes, referential integrity etc.
Proactively identify ways to enhance to improve systems and CR processes.
Bachelor’ s degree or equivalent experience
2-3 years of experience as a data analyst is required
Strong experience in Microsoft Excel skills.
Experience MS Visio flowchart design and an understanding of SQL
Microsoft Access experience is a plus
Cognos and Siebel experience is a plus