Data Analytics/ Text Analytics professional
Washington, District Of Columbia
Post Date: 04/24/2017 Job ID: 22851 Industry: Accounting & Finance
Kavaliro is looking for a Data Analytics/Text Analytics professional to work with our direct client in Washington, DC. The right candidate will have experience with Customer Insights or Customer Experience programs and have worked in the financial or mortgage industries.
- Maintain and upload files, the models, text analytics and analyze data in a web based text analytics tool (Clarabridge preferred but not mandatory, can be learned if needed)
- Uncover and get insight of the data, answer business questions
- Qualitative text data, looking for frequency of certain words that come up from notes from an account manager from a customer
- There are web based trainings for the Clarabrdige tool
- Looking for Analytics competency
- Financial services industry is preferred
- Digital analytics would fit better than market or research analytics
- Prioritize effectively
- Fast Learner
- Text analytics experience would be good
- Other similar text analytics tools, Medallia or ClickFox
- Or look for Natural language processing
- Consulting experience is not needed
- 3 to 5 years exp.
- Intellectual curiosity, go above and beyond, uncover not just what was asked for. Be hungry to find more. Be proactive, not needing to be micromanaged.
- Strong communication skills, clear communication, crisp, more in written than verbal.
- Proficiency in Excel and PowerPoint
- Background in Financial Services and an understanding of the mortgage finance industry, either on the B2B or B2C side is preferred