Microsoft IT Engineer

Reston, Virginia

Post Date: 06/01/2017 Job ID: 23367 Industry: Information Technology

We are looking for an Microsoft IT Engineer for our direct client at Reston, VA .This person will be responsible for Operations and Engineering of Microsoft Infrastructure services (Specifically: Microsoft Exchange, Office 365 (specifically Exchange Online), Symantec’ s Enterprise Vault and Discover Accelerator).

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Key Job Functions & Duties
  • Determines adherence to Capacity and Availability policies
  • Advice for architectural change based on reports
  • Ensures system health and projections of capacity are being met
  • Determines adherence to security policies
  • Interfaces with other teams (operational and Project)
  • Manages ongoing projects to improve infrastructure manageability, Features, Security updates, and reporting
  • Addresses support issues that cannot be resolved by the Operations team members
  • Monitors re-occurring incidents in Support database and makes design change recommendations to prevent re-occurrence
  • Change Initiator, and sometimes Change Owner
  • Provides test matrixes and identifies Pilot groups and servers for Change Management purposes
  • Conducts follow up “ after action review” with team after changes are implemented and makes recommendations for process, procedure, or infrastructure changes moving forward to the IT manager
  • Identifies industry tools and trends that may provide advantages to current infrastructure
  • Researches, plans and recommends software and systems choices to meet Fannie Mae’ s business requirements.
  • Keeps manager abreast of infrastructure health change requests, projects and ongoing efforts
  • Perform installations, configurations and administrative management
  • Installation of third party software, system tuning, system clustering, software patch application, application support, security administration/monitoring, second/third level problem resolution and technical support in highly complex architecture

Exchange and Enterprise Vault Specifications:
  • Assist in Managing Enterprise wide Exchange 2007/2013 Solution
  • Experience with Office 365, specifically Exchange online
  • Experience with E-discovery tools
  • Expertise with Symantec Enterprise Vault

 
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