Network Operations Engineer - Valenica CA

Valencia, California

Post Date: 03/01/2017 Job ID: 21989 Industry: Information Technology

 

BASIC PURPOSE:  
This position is for a Network Operations Engineer which is responsible for the management, operations, real-time monitoring, security compliance and optimal availability of our enterprise network infrastructure.   The engineer will be a member of a 24x7 team of engineers that will manage, operate and report on our client' s  network infrastructure.   

The Network Operations Engineer is responsible for…
•     The management and operations of the enterprise network infrastructure, which encompasses the following activities…
o     Management and Operations of our enterprise network infrastructure and portions of our security infrastructure within a Network Operations Center environment
o     Ensure optimal uptime of our infrastructure through the use of proactive monitoring and timely incident response
o     Real-time monitoring of all network nodes and network related devices within the network infrastructure from a Fault, Change, Performance, Security, Inventory and Maintenance perspective
o     Act as the first level of support for issues encountered within the network and security environments
o     Manage the operational relationship with telecommunications carriers and software and hardware manufacturers.
o     Understand advances and changes in the network operational monitoring industry 
o     Build and manage and generate and reports from the systems that are used to monitor our network infrastructure
o     Assist in the validation of As-Built documentation and use of this documentation to   implement the proper monitoring of all network infrastructure
o     Verify that all new network initiatives are compliant with applicable security and internal standards (PCI, SOX, PII, HIPPA etc.) and perform all necessary reporting and upgrades needed to remain compliant.


POSITION SCOPE: 

The Network Operations Engineer has direct responsibility for the day to day management and continuous operation of our enterprise network infrastructure and large portions of our security infrastructure.   The candidate will typically be challenged with ensuring that our environment is properly monitored despite a rapid pace of change and will work to ensure that any issues encountered in the environment are acknowledged, remediated and permanently resolved as to ensure availability is continually improved. 

Education:   A degree in computer science, information technology or other advanced science or engineering field is preferred;  

Experience:   The position requires a minimum of 7 years’ hands-on experience working in a Network Operations Center within a large enterprise environment and in-depth knowledge of Cisco network hardware and protocols.   Experience managing large enterprise networks and telecommunications vendors and reporting on Service Level achievements is required.   Familiarity with the FCAPS model is expected.

Experience with Solarwinds, Cisco network routing/switching/WiFi, Cisco Prime is required.
Experience with Cisco Total Care, Cisco Network Compliance Manager, Keynote, MRTG, PRTG, SmokePing, Scrutinizer, Riverbed, Gigamon, Fluke Time Machine is preferred.  

Knowledge and understanding of the following protocols is required -   TCP/IP, Syslog, SNMP, Cisco Debug, LACP, LLDP/CDP, TCP/IP, EIGRP, OSPF, HSRP SSH, Spanning Tree, Rapid Spanning Tree, VPC, 802.11b, 802.11g, 802.11n, 802.11ac, Netflow and the FCAPS model.

Knowledge and understanding of the following protocols is preferred - BGP, I-BGP, E-BGP, MPLS, GLBP, VSS, VDC, OTV, RTP, SIP, H.323, LWAPP, RADIUS, TACACS+, Ethernet, Fiber Channel, Fiber Channel over Ethernet, iSCSI, NFS, XML, DNS, DHCP, ITILv3 and PCI.  

Ability to multi-task projects, strong interpersonal skills, strong analytical skills, strong written and oral communication skills.   Strong organizational skills, working knowledge of group dynamics Excellent oral and written communication skills 

Knowledge, Skills & Abilities:   Cisco CCNA or equivalent enterprise experience.

PHYSICAL DEMANDS & TRAVEL:

Physical Demands:   Work is primarily sedentary where sitting is required most of the time; walking and standing are required occasionally.   There are also periods where the physical demand level is medium, consisting of occasionally working with equipment that weighs 20-50lbs, climbing stairs, and working in confined areas and data centers with elevated noise levels during the deployment of network and server equipment.   Visual acuity is required to perform activities such as:   preparing and analyzing data, viewing a computer terminal, reading documents, reports and emails.

 
Travel Requirements:   5% Travel including domestic and international locations including the North American operating company fleets.



 
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