Sr. Technical Writer/Curriculum Developer/Trainer

Washington, District Of Columbia

Post Date: 11/07/2017 Job ID: 26120 Industry: Information Technology

Kavaliro is looking for  a Technical Writer/Curriculum Developer/Trainer with at least  2 years of training facilitation in front of a classroom or  through a web device.  The right candidate will have a minimum of  4-years of experience writing developer-facing documentation,  other forms of technical and training content and a working knowledge of Change Management.   

 

This is an immediate need with our direct client in Washington DC.  

 

DESCRIPTION / RESPONSIBILITIES:

- Digital workplace training team that  teaches  technologies such as; MSOFFICE, Citrix 10, etc. to internal and new employees.  

- Produce end user documentation that better helps employees in their day to day functionality and effectiveness.

- Background in IT is a plus (How an item works), but is not mandatory

- Create quick start guides and end-user documentation including posting to SharePoint Sites

- “ Persona” writing style is beginning to be utilized with the team and is a huge plus.

 

QUALIFICATIONS:

- Training facilitation – 2+ years of experience in face to face training

- 4+ years of experience writing  technical and training documentation. 

- Background in technical support and customer service desired.

- Working knowledge of Change Management.

- Have a working knowledge for drafting content for mass internal emails and/or company website

- Create quick start guides and end-user documentation.  

- Over 2 years of experience creating end-user video through Articulate or Captivate is preferred

 

*****Writing sample will be required with resume submission to our client.*****

 

 
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