Patient Services Specialists
4500 San Pablo Rd Jacksonville, Florida 32224
Patient Services Specialist
This position is accountable for receiving patients in a courteous, professional manner, answering tough questions, and scheduling patients either on the phone or in person. This position is accountable for registration tasks of new and established patients’ on the phone or in person. The incumbent is responsible for obtaining current patient information and responding to patient inquiries. This position works in a busy environment with frequent interruptions.
Must have front office medical experience
High School Education or equivalent required.
Working knowledge of computers and software applications required.
Must possess excellent communication skills both verbal and written.
Ability to develop the knowledge of names, faces and procedures at the Clinic.
Professional and customer relations skills.
Well organized, detail oriented, accurate and efficient. Must be able to maintain a calm, courteous manner in a demanding environment.
Must demonstrate a positive attitude and a genuine interest in helping others. This position requires reception and some scheduling duties.
Worker should be able to stand the majority of the day.
Shift can start as early as 6: 30am and go as late as 6pm-- will be an 8 hour shift.