Sr. Systems Engineer
5260 Western Ave Chevy Chase, Maryland 20815
Sr. Systems Engineer
This role will document errors and faults by analyzing symptoms, determining root cause of failure, researching solutions to resolve failure along with planning, testing and deployment of resolution.
- Research best practices and offer recommendations for proactively improving the reliability, scalability and performance of provisioning systems and processes.
- Engineering and Systems programming for various Claims Infrastructure initiatives.
- Development of automation systems and processes to support End-to-End IT Service management of logical infrastructure components, platforms and applications to serve specific applications within the portfolio.
- Work collaboratively with personnel in support of various Infrastructure and other modernization efforts.
- Familiarity with ITIL and DevOps concepts
- Minimum 4+ years of IT experience including a minimum of 3 years supporting multi-tier applications on Windows or Linux systems is required
- Expertise with Windows Server 2012/2016 technologies including a strong understanding of .Net Frameworks and associated runtime environments.
- Minimum 3+ years of experience in scripting and automation using languages such as Powershell or Python
- Understanding of Configuration Items and CI relationships
- Proven track record of automating routine and complex tasks which resulted in significant operational efficiencies is required
- Broad knowledge of infrastructure including compute, network and storage is required - Strong understanding of Internet protocols including HTTP, SSL, TCP, IP is required - Understanding of infrastructure concepts related to Hosting, Networks, IP Address Management, Firewalls, Certificates, Load Balancing and Reverse Proxy. Desired Skills
- Prior experience supporting production applications is a plus
- Hands on experience in troubleshooting Java application problems and experience with Apache, Tomcat and other middleware technologies is a plus
- Exposure to public cloud and cloud technologies such as Amazon AWS, Azure is a plus