<![CDATA[Kavaliro: jobboards]]>

<![CDATA[Kavaliro: jobboards]]> https://JOBS.KAVALIRO.COM/ en-us <![CDATA[Senior AI/ML Engineer]]> As a key member of the team, you will own the full AI development lifecycle, from problem definition and data ingestion through model development, evaluation, deployment, monitoring, and continuous improvement. You will work closely with engineering, analytics, product, and leadership teams to build scalable AI systems that drive innovation and business outcomes.

Key Responsibilities

AI & Machine Learning Development

Design, build, train, evaluate, and deploy machine learning and AI solutions for complex business challenges.
Translate ambiguous requirements into scalable AI-driven systems and technical architectures.
Develop predictive models, classification systems, recommendation engines, personalization frameworks, and generative AI applications.
Fine-tune, evaluate, and optimize Large Language Models (LLMs) and other advanced AI architectures as appropriate.

Production Engineering & MLOps

Build robust, scalable machine learning pipelines from data ingestion through production deployment.
Implement CI/CD processes, automated testing, model validation, monitoring, and retraining workflows.
Develop production-ready APIs and services that integrate AI capabilities into enterprise applications.
Maintain model lifecycle management, performance monitoring, and continuous optimization processes.
Ensure systems meet security, scalability, reliability, and performance standards.

Technical Leadership

Document architectures, models, deployment procedures, and engineering standards to support maintainability and knowledge sharing.
Collaborate with cross-functional stakeholders to communicate technical solutions and recommendations.
Stay current with emerging AI technologies, frameworks, and industry best practices.
Contribute to AI strategy, platform selection, and architectural decision-making.

Required Qualifications

Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Statistics, Mathematics, Engineering, or a related technical discipline.
5+ years of professional experience in machine learning, AI engineering, software engineering, or data science with production deployments.
3+ years of experience building and deploying machine learning solutions in commercial environments.
Advanced Python programming skills with experience developing, training, testing, and deploying machine learning models.
Strong SQL expertise for data extraction, transformation, and analysis.
Experience building end-to-end ML systems from data ingestion through production serving.
Strong understanding of supervised, unsupervised, and deep learning methodologies.
Experience deploying solutions within cloud environments such as AWS, Azure, or Google Cloud Platform.
Familiarity with modern data platforms including Snowflake, BigQuery, Redshift, SQL Server, or equivalent technologies.
Demonstrated experience owning AI solutions in production environments including monitoring, optimization, and operational support.
Strong problem-solving, systems-thinking, and analytical skills.
Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
Ability to manage multiple priorities in a fast-paced environment.
Must be available to start onsite and travel occasionally as required.

Preferred Qualifications

Master's degree or higher in Computer Science, Artificial Intelligence, Machine Learning, Statistics, Mathematics, or a related field.
Experience with MLOps platforms and orchestration tools such as MLflow, Airflow, SageMaker, Kubeflow, Databricks, or similar technologies.
Hands-on experience with Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), vector databases, prompt engineering, and AI agents.
Experience working with Hugging Face, Bedrock, Azure AI Studio, OpenAI APIs, LangChain, LlamaIndex, or equivalent AI frameworks.
Knowledge of transformer architectures, NLP, embeddings, recommendation systems, and personalization engines.
Experience developing scalable AI applications using containerization and orchestration technologies such as Docker and Kubernetes.
Strong understanding of cloud-native AI infrastructure and distributed computing environments.
Experience designing AI governance, model monitoring, evaluation frameworks, and responsible AI practices.
Proven ability to influence technical strategy and architectural decisions for AI platforms and infrastructure.

Interface with stake holders and capture requirements, plan execution of technical requirements and provide verbal and written briefs to gov. stakeholders
Interface with IA/J6 to provide necessary documentations and artifacts through the RMF process leading to full ATO
Assist with deployment and architecture of KERNOS cluster on AWS IL6 environment
Create a highly available, on-prem Kubernetes RKE2 deployment model for mission critical customer
Deploy High availability RKE2 cluster in an air-gapped, on-prem datacenter environment
Create a Kubernetes DevSecOps environment where third-party applications can be developed, secured and deployed within the ecosystem.
Intensive cloud architecture design, automation, deployment
infrastructure as a code IaC using terraform and other automation tools such as ansible, etc.
EKS, AKS, RKE2, and other Kubernetes distros
Linux Red hat system administration experience
Relevant direct experience related to DECSCOP
Security clearance minimum secret level
Preferably someone with direct experience deploying microservices on IL2, IL5, IL6 and IL7
Highly preferable if candidate is also familiar with NIST, DoD specific security controls and DoD GRC for cloud computing
Highly preferable if candidate has direct experience deploying, managing Kubernetes RKE2 or other flavor of Kubernetes high availability cluster on an air-gapped environment
The candidate for this role will be directly help design and deploy and manage our mission command system on various ILs (IL3, IL5 and IL6). IL6 SIPR will be the priority for now.
Candidate will provided with a remote SIPR laptop for these SIPR tasks

Job Qualifications:

Must be a US citizen with Active DoD security clearance of secret or higher
Able to live and work in Philippines
Security+ - Required
Kubernetes related certifications CKA, CKAD- preferred
Linux system administration experience
Experience architecting, deploying and maintaining high availability Kubernetes cluster in an air-gapped environment
Familiar with DoD system security requirements and processes such RMF, DISA STIG, container hardening, security patching, etc.
Strong technical communicate skills
Ability to generate and brief architecture design and network diagrams
Maintain a minimum of Security+ certification
Networking experience is a plus
Motivated individual, willing to work in small team environment, assume different responsibilities when required.
Problem solving skills with strong communication skill-set
Familiarity with AWS cloud automation tools such Terraform, GitOps, S3, EKS, AKS, RDS, IAM, CloudWatch, etc. deployment
Experience architecting high availability core services such HA PostgreSQL, Minio, Ingress NGINX, Keycloak, etc.

Define and maintain the technical strategy, development roadmap, and risk management approach for assigned projects and initiatives.
Establish and improve engineering processes, standards, and best practices to promote quality, reliability, and maintainability.
Guide architectural decisions and oversee the implementation of software solutions that align with business and technical requirements.
Evaluate and introduce new technologies, tools, and methodologies that enhance development effectiveness and product quality.
Ensure engineering teams adhere to established software development and quality assurance practices.

Team Leadership

Build, develop, and retain high-performing engineering teams while fostering a culture of accountability, collaboration, innovation, and continuous learning.
Provide regular coaching, mentorship, and performance feedback to support employee growth and career development.
Set clear expectations, priorities, and goals while empowering teams to take ownership of outcomes.
Support recruitment, onboarding, and professional development efforts to strengthen organizational capabilities.

Cross-Functional Leadership

Partner with stakeholders across technical and business functions to align engineering priorities with organizational objectives.
Manage project plans, resource allocation, schedules, and delivery commitments to ensure successful execution.
Communicate progress, risks, dependencies, and recommendations to leadership and key stakeholders.
Support planning, estimation, budgeting, and strategic initiatives by providing technical expertise and informed recommendations.

Qualifications

Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Technology, or a related field; equivalent experience may be considered.
7+ years of professional software development experience, including at least 2+ years of technical leadership or people management responsibilities.
Demonstrated experience designing, developing, and supporting complex software systems and applications.
Proficiency in one or more modern programming languages such as C#, C++, Java, or similar object-oriented technologies.
Familiarity with contemporary software engineering practices, including version control, automated testing, continuous integration and delivery, monitoring, and agile development methodologies.
Strong analytical and problem-solving skills with the ability to make sound technical and operational decisions.
Excellent verbal and written communication skills, with the ability to effectively engage technical and non-technical audiences.
Proven ability to lead cross-functional teams and manage competing priorities in a dynamic environment.

Physical Requirements

Ability to work at a computer workstation for extended periods.
Regular communication and collaboration with colleagues, stakeholders, and external partners.
Occasional travel may be required based on business or project needs.

Key Responsibilities

Own end-to-end delivery of Merchandising, Planning & Allocation technology programs from initiation through post-production stabilization.
Partner with Product Management and business stakeholders to define technical roadmaps, delivery strategies, and implementation plans supporting merchandising transformation initiatives.
Lead cross-functional planning across Engineering, Architecture, Merchandising, Planning, Supply Chain, Inventory Management, Pricing, Finance, and Store Operations.
Coordinate technical delivery across multiple engineering teams while managing complex dependencies spanning merchandising applications, ERP, POS, Order Management, Supply Chain, Product Information Management (PIM), Master Data Management (MDM), and enterprise data platforms.
Drive program governance, release planning, implementation readiness, cutover activities, and executive communications.
Facilitate architecture reviews and technical design discussions to ensure scalable, secure, and maintainable solutions.
Identify technical risks, integration challenges, and architectural dependencies while driving mitigation plans.
Coordinate data migration, system integrations, testing strategies, production deployments, and operational transition.
Monitor program health using delivery metrics, engineering KPIs, operational readiness measures, and business outcomes.
Ensure solutions align with enterprise architecture, security, compliance, and operational standards.
Partner with vendors and system integrators supporting merchandising platform implementations where applicable.
Drive continuous improvement across delivery processes, release management, and cross-functional collaboration.

Required Qualifications

8+ years of Technical Program Management, Program Management, or Technology Delivery experience supporting enterprise retail organizations.
Demonstrated experience delivering end-to-end Merchandising, Planning & Allocation (MP&A) technology implementations.
Strong understanding of retail merchandising processes including:
- Assortment Planning
- Merchandise Financial Planning (MFP)
- Demand Forecasting
- Allocation & Replenishment
- Inventory Optimization
- Pricing & Promotions
- Category Management
- Product Lifecycle Management
Experience managing enterprise software delivery across multiple engineering organizations.
Strong understanding of distributed systems, APIs, cloud platforms, enterprise integrations, and modern software development practices.
Experience leading cross-functional technical programs involving Product, Engineering, Architecture, Data, and Business teams.
Excellent executive communication, stakeholder management, and organizational leadership skills.
Experience managing Agile, Scrum, SAFe, or hybrid delivery methodologies.

Preferred Qualifications

Experience implementing or modernizing enterprise merchandising platforms such as:
- Blue Yonder (JDA)
- Oracle Retail Merchandising Suite (RMS)
- Oracle Retail Planning
- Manhattan Associates
- SAP Retail / SAP S/4HANA
- RELEX Solutions
- o9 Solutions
- Kinaxis
- Aptos
Experience with enterprise retail ecosystems including POS, eCommerce, OMS, WMS, ERP, and Supply Chain platforms.
Familiarity with cloud-native architectures, event-driven integrations, APIs, and microservices.
Experience supporting omnichannel retail initiatives.
Knowledge of enterprise data platforms, analytics, and business intelligence solutions.
PMP, PgMP, SAFe Program Consultant (SPC), Scrum Master, or Agile certifications preferred.

Lead end-to-end delivery of digital commerce capabilities from discovery through production launch.
Partner with Product, UX, and Engineering to define technical delivery plans and release strategies.
Coordinate multiple engineering teams delivering customer-facing applications and backend services.
Manage dependencies across APIs, commerce platforms, identity, payments, search, personalization, and analytics.
Drive program governance, sprint planning, release readiness, and implementation planning.
Ensure scalability, accessibility, performance, and operational readiness are incorporated throughout delivery.
Coordinate testing strategies, production validation, and post-release monitoring.
Track delivery health using engineering metrics and business outcomes.
Identify technical risks and drive mitigation plans across distributed teams.

Required Qualifications

7+ years leading technical software delivery programs.
Experience with enterprise commerce or digital experience platforms.
Strong understanding of APIs, cloud-native applications, frontend/backend architectures, and software development lifecycle.
Experience partnering directly with engineering leadership and product organizations.
Excellent stakeholder communication and executive reporting skills.

Preferred Qualifications

Experience with Adobe Commerce, Shopify, Salesforce Commerce Cloud, or similar platforms.
Experience delivering omnichannel commerce capabilities.
Familiarity with experimentation, analytics, personalization, and customer data platforms.
Agile or Scrum certification.

Own end-to-end delivery of global POS modernization initiatives from planning through production deployment and post-launch stabilization.
Partner with Product Management and Engineering to define program scope, technical roadmap, milestones, and delivery strategy.
Drive alignment across Architecture, Engineering, Security, Infrastructure, QA, Operations, and business stakeholders.
Lead technical program planning including dependency management, release sequencing, and implementation readiness.
Coordinate API integrations, payment services, hardware integration, cloud services, and enterprise platform dependencies.
Identify technical risks, architectural constraints, scalability concerns, and mitigation strategies.
Drive governance across multiple engineering teams while removing delivery blockers.
Oversee global deployment planning, cutover activities, production readiness reviews, and hypercare support.
Monitor program health using engineering and delivery metrics including velocity, release quality, reliability, and operational KPIs.
Ensure alignment with security, compliance, PCI, and operational standards.
Manage vendor and implementation partner engagement where applicable.

Required Qualifications

8+ years leading complex technical programs.
Experience delivering enterprise POS, retail, or omnichannel commerce platforms.
Strong understanding of distributed systems, APIs, cloud platforms, integrations, and payment ecosystems.
Experience working directly with engineering and architecture teams throughout the SDLC.
Demonstrated success leading global technical implementations from concept through production.
Strong executive communication and stakeholder management skills.
Experience with Agile and hybrid software delivery models.

Preferred Qualifications

Global POS deployment experience.
Knowledge of PCI DSS, payment processing, and retail operations.
Experience with Azure, AWS, or Google Cloud.
PMP, PgMP, Scrum, or SAFe certification.

Support all phases of the system development lifecycle, including requirements gathering, system design, integration, testing, verification, and deployment activities.
Analyze customer and stakeholder needs and translate them into clear technical requirements, work packages, and supporting documentation for engineering teams.
Collaborate with cross-functional teams, including software, hardware, mechanical, electrical, and testing personnel, to ensure alignment with system objectives and requirements.
Assist in the development and review of technical analyses, risk assessments, trade-off evaluations, and engineering recommendations.
Create and maintain technical documentation, reports, presentations, and system-level artifacts for both technical and non-technical audiences.
Participate in design reviews, process improvement initiatives, and cross-functional problem-solving efforts to enhance product quality and development efficiency.
Provide guidance and support to junior engineering team members while contributing to a collaborative and knowledge-sharing environment.
Apply industry-recognized systems engineering methodologies and best practices to support successful project execution and continuous improvement.

Qualifications

Bachelor's degree in Engineering, Computer Science, Physics, Mathematics, or a related technical discipline; equivalent experience may be considered.
Typically 2+ years of experience supporting multidisciplinary engineering or technical projects involving systems integration, requirements management, testing, or product development.
Understanding of systems engineering concepts, including requirements development, traceability, interface management, verification, and validation activities.
Experience working in cross-functional environments with diverse technical stakeholders.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to communicate complex concepts to varied audiences.
Ability to manage multiple priorities and contribute effectively in a team-oriented environment.
Eligibility to work on projects that may be subject to customer-specific contractual or regulatory requirements may be necessary.

Lead the planning, execution, and delivery of enterprise technology transformation initiatives.
Manage complex programs involving:
- Global POS modernization and deployments
- eCommerce and digital experience enhancements
- UI/UX transformation initiatives
- Platform architecture modernization
- Cloud and API-driven transformation projects
- Technical debt remediation and modernization efforts
Develop and maintain integrated project plans, milestones, budgets, risks, and dependencies.
Drive alignment between Product Management, Engineering, Architecture, UX, Infrastructure, Security, and Business stakeholders.
Facilitate executive-level governance and steering committee meetings.
Establish clear communication plans, project reporting, and delivery metrics.
Identify risks, issues, and roadblocks and proactively drive resolution.
Coordinate distributed teams across multiple time zones and external partners.
Ensure engineering priorities and product objectives remain aligned throughout execution.
Manage program dependencies across multiple workstreams and release schedules.
Support organizational change management, adoption planning, and implementation activities.
Track delivery performance and continuously improve execution practices.

Required Experience

8+ years of Project Management, Program Management, or Transformation Management experience.
Demonstrated success leading large-scale enterprise technology initiatives.
Experience delivering projects in multiple of the following areas:
- Point of Sale (POS)
- eCommerce platforms
- Digital product delivery
- UI/UX transformation
- Platform modernization
- Enterprise architecture initiatives
- Technical debt reduction
- Cloud transformation
- API and systems integration
Strong understanding of Agile, Scrum, and hybrid project delivery methodologies.
Experience managing cross-functional teams of Product Managers, Engineers, Architects, UX Designers, and Business Leaders.
Proven ability to manage multiple projects and competing priorities simultaneously.
Excellent stakeholder management and executive communication skills.

Preferred Qualifications

Experience within retail, hospitality, consumer, or multi-location enterprise environments.
Experience supporting global technology rollouts and geographically distributed teams.
Familiarity with modern architecture principles, cloud platforms, microservices, and digital commerce ecosystems.
PMP, PgMP, PMI-ACP, Scrum Master, SAFe, or equivalent certifications.
Experience working with external vendors, system integrators, and consulting partners.

Perform gap analyses between security policies, standards, and current practices; recommend remediation strategies and process improvements.
Assist in establishing, documenting, and maintaining IT security compliance processes and supporting tools aligned with frameworks such as CJIS, ISO 27001, and SSAE/SOC standards.
Partner with IT and business stakeholders to prioritize and remediate security risks.
Investigate, troubleshoot, and resolve security-related security gaps and vulnerabilities.
Support incident response activities during cybersecurity events and security breaches.
Assist with security administration functions and provide technical guidance when needed.
Collaborate with IT teams to improve security awareness and promote security best practices.
Support IT asset security controls, compliance metrics, and reporting.
Assist with vulnerability management processes, remediation efforts, and ongoing security assessments.
Review and respond to security logs, alerts, and notifications generated by enterprise security platforms.
Monitor and verify timely deployment of security patches and updates across enterprise systems.
Conduct periodic security assessments and testing to identify and remediate risks.
Monitor cybersecurity intelligence sources and respond to emerging threats.
Generate automated and ad hoc security reports utilizing enterprise security tools.
Assist with application inventory, data flow documentation, and system mapping initiatives.
Support vendor security oversight and third-party risk management activities.
Promote cybersecurity awareness initiatives throughout the organization.
Perform other related duties as assigned.

Required Knowledge & Skills

Strong understanding of project management and change management principles.
Experience with networking, server administration, database technologies, scripting, and systems integration.
Working knowledge of enterprise security technologies and security operations.
Familiarity with cybersecurity frameworks and regulatory standards, including CJIS, ISO 27001, and related public sector security requirements.
Experience working across multiple cybersecurity domains.
Strong analytical, troubleshooting, communication, and problem-solving skills.

Technical Experience
Experience in one or more of the following areas:

Security Configuration
Security Risk Assessments
Vulnerability Management
Information Security Risk Management
Security Auditing
Security Monitoring & Incident Response

Minimum Qualifications

High school diploma or GED required. Associate's or Bachelor's degree in a technical discipline is preferred.
At least five (5+) years of hands-on experience administering enterprise security controls in a professional IT environment.
Strong technical experience with networking, server administration, systems infrastructure, databases, scripting, cloud technologies, or other enterprise technologies.
Experience supporting enterprise cybersecurity initiatives within a complex IT environment.
Ability to successfully pass an extensive background investigation and pre-employment screening consistent with public sector employment requirements.

Preferred Qualifications

Experience supporting public sector, government, law enforcement, or other highly regulated environments.
Professional cybersecurity certifications such as:
- Certified Information Systems Security Professional (CISSP)
- Certified Information Systems Auditor (CISA)
- Global Information Assurance Certification (GIAC)
- Or other related cybersecurity certifications.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Fri, 10 Jul 2026 00:00:00 EDT 0 <![CDATA[Help Desk Support II]]> Position Title: Help Desk Support II
Pay Rate: $25/hr. - $28.12/hr.
Location: :100% remote - MUST SIT IN COLORADO
Status: 12 month contract
Description Introduction/Background The Department of Early Childhood (CDEC) provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, childcare providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, businesses, community organizations, and other stakeholders to provide high-quality early childhood programs.

The CDEC Business Operations, Innovation, Technology, & Security (BITS) Team manages CDEC's information technology, infrastructure, operations, projects, & enterprise applications. BITS coordinates daily with all of CDEC, the Governor's Office of Information Technology (OIT), and technology service providers in support of the CDEC mission. The Technology team is focused on managing CDECâs enterprise applications & systems. This is achieved through a balance of application management, operational support, service delivery, and continuous enhancement. Scope of Work CDEC shall be hiring one individual as an IT Support Specialist to provide technical support to both the BITS Technology team & the Child Care Automated Tracking System (CHATS) team by assisting with internal and external end-user technical support, incident management, end-user issue testing, and validation activities, and maintaining technical documentation. This position will also be responsible for maintaining Issue tracking systems, including but not limited to Salesforce Helpdesk and Jira.
Responsibilities include: managing the support emails and calls from internal and external system users; updating Issue tracking systems with information from service desk reports; creating and/or providing reports to groups interested in this information; and, assigning incident work items to team members as needed.

The selected individual shall be responsible for the following activities:
        Provides Salesforce and Salesforce third-party application support to to internal and external users on CHATS technology issues and identifies, researches, and resolves technical problems.
        Follows up with internal and external users, by email, phone, or webinar to gather more information to identify and solve technical problems related to the CHATS Salesforce application.
        Documents, tracks, and monitors technical issues to ensure a timely resolution.
        Submits and tracks user-reported issues in the incident management system(s)
        Ensure the incident is assigned the correct priority, category, and impact
        Validates user-reported bugs and system issues and identifies the root cause
        Identify when issues are beyond the scope of basic support/Tier 1 and escalate and assign the incident to the appropriate internal or external technical team resource to be worked on and tracked to ensure the work is completed.
        Ensures that the issues reported are documented with steps to reproduce expected outcomes, and include enough detail to easily reproduce, validate, and report to the administrator or developer to reach a resolution.
        Communicates with end users to inform them of known system issues and issue resolution
        Identifies issues/bugs that are duplicates of existing issues and creates a relationship with the parent ticket.
        Assists with maintaining status on work items as things move through the bug/issue life cycle.
        Documents issues and issue resolution to be used to update programmatic Frequently Asked Questions (FAQ) and user guides.
        Updates internal and external users on the status of their incident/bug requests.
        Adhere to and inform the standard process for issue identification and resolution
        Communicates to end users changes in the system, points of clarification, overall technical assistance, and updates to current processes based on issues reported and issues resolved
        Participates in testing and validation activities.
Skills and Experience:
A minimum of three years (minimum) demonstrated knowledge of and experience using: Microsoft Word, Excel, Google Suite
        Excellent analytical and troubleshooting skills
        Ability to work both independently and as part of a team
        Excellent verbal and written communication skills
        Accurate, thorough, and detail-oriented
        Efficient with time-sensitive projects
        Preferred: A minimum of three years experience with using Salesforce Customer Resource Management (CRM) and Jira
        Preferred: Functional understanding of the CHATS application
        Preferred: Current Salesforce Administrator Certification in progress

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Mon, 06 Jul 2026 00:00:00 EDT 0 <![CDATA[Cybersecurity Analyst]]> The Cybersecurity Analyst plays a critical role in protecting the organizationâs digital banking systems and safeguarding sensitive member data from cyber threats. In this position, the analyst continuously monitors and analyzes security events across on-premises and cloud environments, identifies system vulnerabilities, and implements effective risk mitigation strategies to strengthen the organizationâs security posture. The Analyst ensures robust security controls are in place to protect Payment Card Industry (PCI) data and cloud infrastructure, in alignment with industry best practices and compliance requirements. Additionally, this role coordinates prompt responses to cybersecurity incidents and assists end users by addressing security-related support tickets. The ideal candidate demonstrates a strong understanding of core cybersecurity principles and a passion for continuous learningâespecially in staying current with advancements in artificial intelligence (AI) as well as the constantly evolving landscape of AI-driven cyber threats

Essential Responsibilities:

Top 10 primary essential duties and responsibilities of this job in descending order of the roleâs focus. If individual is unable to perform these responsibilities, they are not able to perform the role to Company standards. These are the things DONE, NOT HOW they are done.

1. Manages miscellaneous documentation, requests processing, training (new hire, employee awareness), and other projects as assigned.

2. Supports the development, implementation, monitoring, and maintenance of security policies, procedures,

standards, and guidelines.

3. Assists with maintaining and documenting security testing, including reporting results and remediation.

4. Researches and investigates emerging risk topics, threats, vulnerabilities, capabilities, and solution options

to create/update policy and governance, technology strategies, solution architecture, and assessments.

5. Supports incident management/response across the enterprise and provides consistent security

monitoring, response, follow-up investigation, and determination of root cause. Evaluate security alerts

generated by internal systems, vendors, and other industry sources.

6. Supports the user access review process and other monitoring aspects of identity and access management.

7. Works with IT control owners in creating documentation, interpretation and monitoring of IT general

controls.

8. Interacts with third-party managed security service providers as required to facilitate ongoing system testing and monitoring.

9. Reviews active threat intelligence and other sources and suggest enhancements to security posture.

10. Works with internal and external auditors during examinations providing support and assistance in addressing audit recommendations.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Mon, 06 Jul 2026 00:00:00 EDT 0 <![CDATA[Senior Business Analyst]]> at the corporate office in Oviedo, FL. In this position, you will provide business analysis expertise in a D365F&SCM (Finance and supply chain management) to evaluate and re-engineered business processes and provide best practice solutions.

This role requires strategic thinking, excellent communication skills and change management experience. The ability to collaborate with technical and non-technical teams at all levels and departments is also required. Gather and document business requirements and collaborate with development teams to deliver solutions that cannot be achieved through system configuration or business process changes. Partner with other business analysts to provide support and training in the ERP and related applications. Resolve escalated support requests by providing solution options and follow-up.

Primary Responsibilities and Duties:

Business Process Mapping:
- Work closely with SMEs and the user community to document current-state Operational, Financial, Supply Chain, and Corporate processes and workflows.
- Facilitate workshops and interviews with functional teams, and management to identify pain points, as well as deficiencies in processes and systems.
- Analyze and evaluate current processes to identify opportunities for simplification, improved data quality and enhanced efficiencies.
- Lead process redesign initiatives that improve efficiency, accuracy, and user experience
- Collaborate with other Business Analysts and Developers to analyze data flows and integrations with 3rd party systems.
- Identify gaps in processes and systems while ensuring proposed changes align with strategic goals and corporate initiatives.
- Provide clear narrative and process flow documentation to support and communicate re-engineered processes and requirements.
Business & Functional Needs Analysis:
- Use business analysis tools and techniques to gather detailed business requirements?for software implementation.
- Fully Understand and document business needs as they relate to an ERP or related applications, business process reform and software solution design.
- Partner with BI teams by providing expertise in D365 table structures and data mapping to support development and remediation.

End-User Support & Problem Solving:
- Investigate and resolve business-impacting problems across functional areas.
- Recommend solutions to improve and digitally transform processes that address user requirements.
- Create Business Requirements Design documents for system improvements and bug fixes.
- Facilitate meetings to understand and document user issues and provide training to end users.
Service Desk Escalation Support:
- Triage, investigate, and resolve escalated service desk issues related to business applications.
- Respond to users promptly and provide follow-up through resolution confirmation

Qualifications:

Bachelor's degree is required or equivalent in certifications
5+ years of experience in Business Process Engineering or Business Analysis roles
D365F& SCM (Finance and supply chain management) expertise required
Strong communication skills and ability to liaise with technical and non-technical teams

Administer and maintain the organizationâs database platforms across SQL Server (self-hosted), SQL Server Managed Instance, Azure SQL, Managed PostgreSQL, and InfluxDB environments.
Ensure database availability, reliability, and operational stability for production and non-production systems that support business applications, reporting, and data services.
Manage database performance and capacity to support current operations and future growth requirements.
Own database backup, recovery, and restoration responsibilities to protect data integrity and support business continuity.
Monitor overall database health and address operational issues affecting uptime, performance, security, or data access.
Implement and support database changes, releases, and migrations across environments to enable application and platform updates.
Maintain database security and access controls to safeguard systems and data in accordance with organizational standards.
Support patching, maintenance, and lifecycle management of database platforms across on-premises and cloud-hosted environments.
Partner with application, infrastructure, and Business Intelligence teams to support deployments, resolve incidents, and meet business data needs.
Support DevOps-related database and overall software activities associated with deployment processes, environment readiness, and release coordination.
Troubleshoot and resolve database-related incidents and service interruptions to minimize business impact.
Develop and maintain database operational standards, documentation, and support procedures for consistency and continuity.
Evaluate and support emerging database and data platform technologies that may be adopted to meet future business needs, including Snowflake

Additional Responsibilities:

Support database environments used for development, testing, staging, and training activities.
Participate in scheduled maintenance activities affecting database systems and related services.
Assist with database provisioning, refreshes, cloning, and environment setup needs.
Support data integration, reporting, and business intelligence data availability requirements.
Review and maintain database jobs, scheduled tasks, and routine processing activities.
Assist with audits, compliance reviews, and evidence gathering related to database platforms.
Maintain database inventory, configuration records, and platform documentation.
Contribute to incident follow-up, problem tracking, and service improvement efforts.
Support user and team requests related to database access, connectivity, and operational issues.
Coordinate with vendors and internal support teams on database-related service issues.
Participate in technology upgrades, platform transitions, and database consolidation efforts.
Support evaluation, onboarding, and operational readiness for new database-related tools or services.
Provide input on capacity planning, platform standards, and future database needs.
Assist in maintaining data retention, archival, and housekeeping activities.
Participate in on-call support or after-hours response as required by business operations.

KNOWLEDGE & SKILLS

Minimum Education Required to Perform Job:
Bachelorâs Degree in Computer Science, or related experience

Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire:
5+

Specific Experience Required:

Experience administering and supporting SQL Server in self-hosted/on-premises environments.
Experience administering and supporting SQL Server Managed Instance and Azure SQL in cloud environments.
Experience administering and supporting Azure Managed PostgreSQL environments.
Experience supporting InfluxDB or comparable time-series database platforms.
Experience with database backup, recovery, restore, and high availability responsibilities.
Experience with database performance monitoring, tuning, and troubleshooting.
Experience managing database security, permissions, and access controls.
Experience supporting database change management, schema updates, and release activities.
Experience using Flyway for database version control and migrations for SQL Server and PostgreSQL.
Experience supporting deployment automation and release processes using GitHub Actions.
Experience with Jenkins in support of deployment or release activities is preferred.
Experience supporting databases across both on-premises and cloud-based platforms.
Experience partnering with application, infrastructure, and Business Intelligence teams to support operational and project needs.
Experience troubleshooting production incidents and supporting mission-critical database systems.
Experience evaluating or supporting modern data platforms is required, e.g. Snowflake.
Experience using Delinea or similar privileged access management tools to support secure administrative access to database platforms.

Other Training, Technical Skills, or Knowledge Required:

Strong knowledge of relational database administration concepts, including availability, recovery, performance, security, and capacity management.
Knowledge of cloud database services and hybrid database environments spanning on-premises and Azure-hosted platforms.
Knowledge of SQL Server, Azure SQL, SQL Server Managed Instance, Managed PostgreSQL, and InfluxDB platform operations.
Knowledge of database change management, schema versioning, and release coordination.
Knowledge of CI/CD and DevOps concepts related to database deployments and environment support.
Proficiency in GitHub Actions; working knowledge of Jenkins is preferred.
Knowledge of Flyway for SQL Server and PostgreSQL database migration and release management.
Proficiency in writing and troubleshooting SQL queries, scripts, stored procedures, and database jobs.
Knowledge of backup, restore, disaster recovery, and high availability concepts for enterprise database systems.
Knowledge of database monitoring, alerting, troubleshooting, and incident response practices.
Understanding of database security principles, access management, and data protection standards.
Knowledge of business intelligence, reporting, and application support dependencies on database platforms.
Familiarity with Snowflake and general knowledge of modern cloud data platform concepts is preferred.
Proficiency with technical documentation, operational procedures, and system support records.
Strong analytical, problem-solving, organizational, and cross-functional communication skills.
Knowledge of privileged access management, credential security, and secure handling of administrative accounts.
Experience with Delinea or similar password vault / privileged access management solutions is preferred.

Other Measurable Abilities Required:

Demonstrated ability to manage multiple database platforms and priorities simultaneously while maintaining accuracy and meeting deadlines.
Demonstrated ability to identify, troubleshoot, and resolve database-related issues in a timely manner with minimal disruption to business operations.
Demonstrated ability to support production systems with a high degree of reliability, accountability, and attention to detail.
Demonstrated ability to prioritize work effectively in response to incidents, operational needs, and project deadlines.
Demonstrated ability to collaborate effectively with application, infrastructure, Business Intelligence, and other cross-functional teams.
Demonstrated ability to communicate technical issues, risks, and status clearly to both technical and non-technical stakeholders.
Demonstrated ability to maintain confidentiality, exercise sound judgment, and handle sensitive data responsibly.
Demonstrated ability to contribute to process improvement, operational consistency, and service reliability.
Demonstrated ability to adapt to changing technologies, business priorities, and platform requirements.
Demonstrated ability to work independently and take ownership of assigned systems, issues, and deliverables.

]]> Thu, 02 Jul 2026 00:00:00 EDT 0 <![CDATA[Applications Developer- Machine Learning/AI]]> We are partnering with a highly innovative public sector organization actively investing in the future of Artificial Intelligence, Machine Learning, intelligent automation, and secure enterprise AI deployment.

This is a unique opportunity to join a forward-thinking technology team building and deploying real-world AI solutions inside a secure, isolated, proprietary AI environment supporting mission-critical internal operations.

This organization is moving aggressively into next-generation AI adoption and is seeking someone who wants to work on the front lines of enterprise AI innovation, helping shape how artificial intelligence is deployed in highly secure environments where data privacy, security, and operational impact are critical.

If you are excited by emerging AI technologies and want to build solutions that go beyond experimentation into real-world deployment, this role offers an exceptional opportunity.

What Youâll Be Working On

Design and build AI-powered applications supporting enterprise operational initiatives
Develop, train, optimize, and deploy machine learning models
Integrate AI solutions into existing internally developed applications and enterprise systems
Build and experiment with Large Language Models (LLMs) for automation, analytics, and operational workflows
Develop RAG (Retrieval-Augmented Generation) pipelines and vector database integrations
Build intelligent internal search, automation, and decision-support tools
Work with structured and unstructured enterprise data from APIs, databases, logs, documents, and internal systems
Prototype emerging AI technologies and evaluate practical enterprise deployment opportunities
Collaborate with technical teams and internal stakeholders to identify new AI use cases and innovation opportunities
Continuously test and implement new technologies driving enterprise AI transformation

Required Experience
We are looking for candidates with real-world, hands-on experience working with AI technologies in an enterprise or organizational environment.
Minimum Qualifications

Minimum 1+ years of practical hands-on Artificial Intelligence / Machine Learning experience within a professional business, enterprise, or organizational environment
Strong application development or software engineering background building enterprise systems and integrations
Experience with any combination of the following technologies (candidates are NOT expected to have all technologies listed):

AI / Machine Learning Technologies

Python
TensorFlow
PyTorch
Scikit-Learn
Keras
ML.NET

LLM / AI Engineering Technologies

LangChain
Ollama
Open-source LLM frameworks
Vector Databases
Retrieval-Augmented Generation (RAG)
AI Agent Frameworks

Development Technologies

C# / .NET
REST APIs
SQL / Database Development
Full Stack Development
Enterprise Application Development
System Integrations

Who Will Succeed In This Role
We are specifically seeking someone who:

Brings high energy, curiosity, and strong problem-solving ability
Thrives in a fast-paced environment where innovation moves quickly
Wants to work at the forefront of enterprise AI implementation and emerging technology adoption
Enjoys solving complex technical problems and building practical AI solutions
Can quickly learn, adapt, experiment, and implement new technologies
Wants to work in a secure, highly controlled private AI ecosystem rather than relying on public AI tools
Is excited about helping shape how AI is deployed inside mission-critical enterprise environments

Additional Requirements
Because this position supports a highly secure public sector environment, candidates must be able to:

Successfully pass an extensive background investigation
Successfully complete a drug screening process
Work within a secure environment requiring strict confidentiality and responsible data handling practices
Meet eligibility requirements associated with working in a highly regulated operational environment

Why This Role Is Different
This is not a typical software development position.

You will be working directly on next-generation AI initiatives inside a highly secure enterprise environment, helping build proprietary AI systems and internal automation capabilities for an organization making significant investments in the future of Artificial Intelligence.

Few organizations are deploying AI at this level within secure operational environments.

If you want to work where AI is actively being built, deployed, and scaled in real-world enterprise applications, this opportunity is worth serious consideration.

Location: Onsite
Employment Type: Full Time

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Fri, 26 Jun 2026 00:00:00 EDT 0 <![CDATA[Director of Sales (AI and Cloud)]]> Our client is seeking a Director of Sales to spearhead growth initiatives across the Western United States. This is a highly strategic, individual contributor role focused on developing new business, expanding enterprise relationships, and driving adoption of AI, cloud, and digital transformation solutions.

The ideal candidate is an experienced technology services sales leader who understands how to engage executive stakeholders around business outcomes rather than staffing solutions. You'll be comfortable discussing topics such as Generative AI, intelligent automation, cloud modernization, and data strategy with CIOs, CTOs, CDOs, and other senior decision-makers while helping organizations navigate complex transformation initiatives.

This position offers significant opportunity for growth, including the ability to help shape regional strategy and build a sales organization as the territory expands.
What You'll Do Drive Regional Growth Strategy

Develop and execute a sales strategy focused on expanding our client's presence across the West Coast.
Identify, prioritize, and pursue enterprise opportunities within key industries including healthcare, financial services, life sciences, and technology.
Position our client as a trusted strategic partner for AI, cloud, and digital transformation initiatives.
Build strong market visibility and create new avenues for business development.

Generate New Revenue

Own and achieve annual sales targets through new customer acquisition.
Manage the complete sales cycle, from prospecting and qualification through solution development, proposal creation, negotiation, and contract execution.
Build and maintain a healthy pipeline capable of supporting long-term revenue growth.
Develop strategic account plans that create opportunities for expansion and repeat business.

Executive Relationship Management

Establish and cultivate relationships with senior business and technology leaders.
Navigate complex enterprise buying environments involving multiple stakeholders and business units.
Become a trusted advisor by understanding client priorities and aligning solutions to measurable business outcomes.

AI and Digital Transformation Solution Selling
Lead conversations around innovative technologies and transformation initiatives, including:

Generative AI and intelligent automation solutions
AI-enabled modernization efforts
Data platforms, analytics, governance, and machine learning initiatives
Application modernization and digital product development
Managed services and long-term strategic partnerships

Success in this role requires translating business challenges into solution-based engagements that deliver tangible results rather than simply providing resources.
Partner & Alliance Development

Collaborate with cloud providers and technology partners to create and accelerate opportunities.
Build relationships with strategic ecosystem partners and leverage co-selling programs.
Identify ways to expand market reach through alliance-driven business development efforts.

Industry Presence & Thought Leadership

Represent the organization at industry conferences, technology events, and executive forums.
Partner with marketing to develop thought leadership content, executive briefings, and market insights.
Participate in customer roundtables and executive discussions that reinforce our client's expertise and market position.

Cross-Functional Collaboration

Work closely with solution architects, delivery leaders, and pre-sales teams to craft compelling proposals and engagement strategies.
Support pricing, contract negotiations, and deal structuring activities.
Leverage internal subject matter experts throughout the sales process to ensure successful client outcomes.

Forecasting & Pipeline Management

Maintain accurate sales forecasts and pipeline visibility within CRM platforms.
Provide leadership with regular updates on opportunities, risks, and revenue projections.
Monitor sales performance and adjust strategies as market conditions evolve.

Qualifications Required Experience

10+ years of enterprise sales experience within technology consulting, professional services, cloud services, or digital transformation organizations.
Demonstrated success selling complex, outcome-focused solutions rather than traditional staff augmentation engagements.
Proven ability to close large enterprise deals, ideally ranging from $1M to $5M+ in annual contract value.
Experience managing sophisticated sales cycles involving executive stakeholders and multiple decision-makers.

Technical & Industry Knowledge

Strong understanding of Generative AI, intelligent automation, cloud platforms, modern data ecosystems, and digital transformation initiatives.
Ability to confidently engage senior technology executives in strategic conversations without relying heavily on technical pre-sales support.
Familiarity with cloud providers, data platforms, and emerging AI technologies.

Preferred Background

Existing network of technology and business executives across the West Coast.
Experience selling into healthcare, financial services, life sciences, or technology-focused organizations.
Background working alongside cloud providers, technology alliances, or strategic partner ecosystems.

Professional Skills

Exceptional communication, presentation, and executive-level relationship-building abilities.
Strong consultative and solution-selling approach.
Entrepreneurial mindset with the ability to build a territory, create opportunities, and operate independently.
Comfortable working in a fast-paced, growth-oriented environment with direct visibility to executive leadership.

Bachelor's degree in computer science, information systems or a related field.
Experience in quality inspection, auditing, and testing.
Strong computer skills and knowledge of QA databases and applications.

Duties and Responsibilities:

Develop and execute test plans to ensure that all objectives are met.
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
Identify and remedy defects within the production process.
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure that user expectations are met during the testing process.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and industry regulatory requirements.

Bachelor's degree in computer science, information systems or a related field.
Experience in quality inspection, auditing, and testing.
Strong computer skills and knowledge of QA databases and applications.

Duties and Responsibilities:

Develop and execute test plans to ensure that all objectives are met.
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
Identify and remedy defects within the production process.
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure that user expectations are met during the testing process.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and industry regulatory requirements.

Collaborate with R&D and engineering teams to support system deployments, upgrades, capacity planning, and performance tuning initiatives.
Manage the day-to-day operations of AWS infrastructure and core SaaS platforms, including monitoring, alerting, incident response, and production support.
Establish and maintain high-availability standards to ensure the reliability and performance of mission-critical systems while continually enhancing service quality.
Lead efforts to automate operational processes through CI/CD best practices, improving release efficiency and accelerating incident response.
Promote Infrastructure as Code methodologies using Terraform and CloudFormation to drive consistency, scalability, and operational maturity.
Implement and maintain monitoring and observability solutions that provide visibility into system health and proactively identify issues.
Partner with security teams to enforce standards around system hardening, patch management, access controls, and audit readiness.
Continuously refine operational processes and establish best practices that strengthen execution and improve organizational effectiveness.
Provide technical leadership, mentorship, and guidance to team members while fostering a culture centered around accountability, innovation, and continuous improvement.
Manage on-call processes and ensure timely responses to critical production events and customer-impacting incidents.

Qualifications

Bachelor's degree in Computer Science or a related technical field.
3+ years of hands-on experience managing AWS environments, with at least one year of team leadership or project management responsibility.
Experience supporting Kubernetes in production environments, including the ability to diagnose and resolve common issues independently.
Strong working knowledge of Nginx, MySQL, Redis, and Kafka, including configuration, optimization, and troubleshooting.
Proficiency with Shell scripting or Python for automation and operational tasks.
Experience implementing Infrastructure as Code using Terraform and/or CloudFormation.
Familiarity with AWS services including VPC, EC2, S3, IAM, and RDS.
Experience with CI/CD tools and processes, including platforms such as Jenkins and GitHub Actions.
Fluent Mandarin Chinese is required to effectively collaborate with overseas headquarters, along with professional English communication skills for the local work environment.
Demonstrated leadership skills, strong ownership mentality, and the ability to thrive in a collaborative environment.
Willingness to participate in and oversee on-call rotations to support production availability.

If you're passionate about building resilient cloud platforms, leading high-performing teams, and driving automation at scale, we'd love to hear from you.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Fri, 19 Jun 2026 00:00:00 EDT 0 <![CDATA[ Communications Equipment & Radio Specialist ]]> Location: Onsite
Employment Type: Contract-to-Hire
Position Overview
We are seeking a Communications Equipment & Radio Specialist to support a highly collaborative, fast-paced operational environment responsible for maintaining critical communications equipment and radio systems that support day-to-day operations across multiple facilities and field environments.

This role is ideal for candidates with experience supporting radio communications systems, telecommunications equipment, and technical field support environments, with particular emphasis on Land Mobile Radio (LMR) systems and general communications equipment troubleshooting.

Candidates with 2+ years of relevant experience are encouraged to apply, while individuals with 5+ years of experience will also be strongly considered. The team is open to candidates across multiple experience levels and willing to train individuals with solid foundational experience and strong technical aptitude, but this is not an entry-level opportunity.

The ideal candidate will be adaptable, eager to learn, comfortable working both independently and as part of a team, and willing to support both field-based work as well as technical work performed in an office or equipment shop environment.

Key Responsibilities

Troubleshoot, maintain, configure, and support two-way radio systems and communications equipment used in daily operations
Support and maintain Land Mobile Radio (LMR) systems, radio software, and associated communications infrastructure
Install, diagnose, and repair portable radios, mobile radios, repeaters, antennas, and related communications equipment
Perform equipment testing, preventative maintenance, firmware updates, and system troubleshooting on communications devices
Provide hands-on field support at multiple operational sites and assist with installation or replacement of communications equipment as needed
Assist with troubleshooting dispatch-related communications systems and other mission-critical communications infrastructure
Maintain documentation, inventory records, service history, and equipment tracking for communications assets
Assist with evaluating and recommending upgrades, replacements, or improvements to communications equipment and supporting technologies
Support communications operations during urgent operational situations or other high-priority technical events
Participate in on-call or after-hours support when operationally necessary
Work collaboratively with team members in a highly hands-on environment where priorities can shift quickly and flexibility is important
Assist other technical team members wherever support is needed as part of a highly collaborative team environment

Preferred Qualifications

Minimum 2+ years of hands-on technical experience supporting radio systems, communications equipment, telecommunications infrastructure, or related technical environments
Candidates with 5+ years of experience strongly encouraged to apply
Experience working with Land Mobile Radio (LMR) systems strongly preferred
Familiarity troubleshooting two-way radios, portable/mobile radios, repeaters, radio software, or radio programming platforms preferred
Experience supporting mission-critical communications environments is highly preferred
Familiarity with Cisco IP Phones, Cisco Webex, VoIP systems, or unified communications platforms is a plus but not required
Experience working in public sector, public safety, utilities, telecommunications, or other operationally critical environments is a plus but not required
General understanding of telecommunications systems, network connectivity, or communications infrastructure preferred
Valid driverâs license with ability to travel locally between operational sites
Strong troubleshooting and diagnostic abilities with excellent problem-solving skills

Preferred Certifications (Not Required)

FCC General Radiotelephone Operator License (GROL)
Telecommunications or radio systems certifications
Motorola or other radio communications certifications
Cisco Collaboration, Cisco VoIP, or Unified Communications certifications
Networking certifications such as CompTIA Network+ or similar

Work Environment

Approximately 50% field work / 50% office or equipment shop environment
Local travel between multiple operational sites required
Occasional after-hours, on-call, weekend, or emergency support may be required depending on operational needs
Fast-paced environment where adaptability and willingness to assist the broader team is critical

Additional Requirements

Must successfully pass a comprehensive background investigation as part of the hiring process
Must successfully pass pre-employment drug screening requirements
Must be comfortable working in a secure and highly regulated operational environment
Must demonstrate professionalism, reliability, and discretion

What Weâre Looking For
We are looking for someone who is:

Technically curious and eager to continue learning regardless of experience level
Comfortable taking direction and learning from experienced team members
Adaptable and flexible when priorities shift unexpectedly
Comfortable balancing field work with desk-based or technical shop work
A strong team player willing to step in and help wherever needed
Interested in long-term growth and becoming a dependable member of a collaborative technical team

Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.
Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria).
Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests.
Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes.
Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids).
Coordinate UAT planning, scripts, and feedback loops; track defects to closure.
Gather and refine requirements for internal application enhancements and minor projects.
Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.

Qualifications (Business Analyst)

5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst).

Provides excellent customer service to all customers.
Fields incoming help requests from end users via a variety of intakes (phone, email, etc.)
Documents all pertinent end user identification information, including name, department, contact information, and nature of request or incident.
Records, tracks, and documents the Incidents and requests in the ticketing tool. Ensure all successful and unsuccessful decisions made, and actions taken, through to final resolution have been captured in the ticket.
Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Identifies and escalates critical incidents.

Required Skills

Strong written and oral communication skills.
Interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Analytical and problem-solving abilities.
Ability to prioritize and execute tasks in a high-pressure environment.

Qualifications

HS Diploma or equivalent required
Relative work experience

Supervisory Responsibility

None

Working Condition

Remote Setting

Monitor and maintain SaaS environments to ensure optimal performance, availability, and stability.
Perform routine health checks, upgrades, and preventative maintenance activities while identifying and addressing system bottlenecks and data inconsistencies.
Independently investigate and resolve operational issues and system errors, while assisting with major incident response efforts, documentation, and post-incident reviews.
Partner with security and compliance teams by gathering audit artifacts, providing access records and logs, and implementing remediation actions when needed.
Work alongside customer support and sales teams to troubleshoot customer-facing issues through environment analysis and log investigation.
Develop and maintain automation scripts using Shell or Python to streamline recurring tasks and improve operational efficiency.
Participate in an on-call rotation and provide timely support for production incidents and service disruptions.

Qualifications

Bachelor's degree in Computer Science or a related technical discipline.
Experience supporting Kubernetes environments, including familiarity with Pods, Services, Deployments, and common troubleshooting practices.
Working knowledge of technologies such as Nginx, MySQL, Redis, and Kafka, with the ability to perform basic configuration and issue resolution.
Proficiency with Shell scripting and/or Python for automation and operational support.
Familiarity with AWS services including EC2, RDS, S3, VPC, and IAM; experience with EKS is a plus.
Exposure to infrastructure automation tools such as Ansible or Terraform is preferred.
Fluent Mandarin Chinese is required to effectively collaborate with overseas headquarters, along with professional English communication skills for the local work environment.
Strong problem-solving abilities, communication skills, and the ability to work effectively in a team-oriented environment.
Willingness to participate in an on-call rotation and respond to critical production issues as needed.

If you enjoy solving complex operational challenges, automating repetitive processes, and contributing to the reliability of mission-critical SaaS platforms, we'd love to hear from you.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Mon, 15 Jun 2026 00:00:00 EDT 0 <![CDATA[Business Applications Systems Analyst]]> Application Support Analyst â Public Sector

We are seeking an Application Support Analyst to support enterprise business applications within a public sector environment. This role will provide Tier 1 application support for systems such as Workday Financials, Payroll, Time Tracking, Leave and Absence, HCM, Inventory, Assets, integrations, reporting, security, and business processes.

This position is ideal for someone with a technical support background who enjoys troubleshooting, working with end users, improving business processes, and supporting enterprise systems in a professional, mission-driven environment.

Responsibilities

Provide day-to-day application support and troubleshooting for enterprise business systems.
Support Workday modules including Financials, Payroll, HCM, Time Tracking, Leave and Absence, Inventory, Assets, reporting, security, and integrations.
Troubleshoot software, hardware, database, workflow, reporting, and application-related issues.
Work closely with end users to understand business needs, document requirements, and improve system efficiency.
Assist with application testing, system upgrades, patching, release support, and user training.
Support functional configuration, business processes, reporting, and security access within Workday.
Help maintain documentation including user guides, business processes, functional specifications, and support procedures.
Coordinate with IT teams, vendors, consultants, and internal stakeholders to resolve issues and support projects.
Assist with data security, user access, separation of duties, and compliance-related support.
Provide timely updates to management and project stakeholders.

Qualifications

High school diploma or GED with 3+ years of technical support experience;
or
Associate degree with 2+ years of technical support experience;
or
Bachelorâs degree in Computer Science, Information Systems, Accounting, Statistics, or a related field with 1+ year of technical support experience.
Experience in help desk, service desk, desktop support, application support, or enterprise systems support.
Working knowledge of ERP systems, business applications, workflows, change management, user security, reporting, and troubleshooting.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work independently, take ownership of assigned tasks, and collaborate with technical and non-technical users.

Preferred Qualifications

Experience supporting Workday or similar ERP/business application platforms.
Experience with multiple enterprise applications or server-based systems.
Prior public sector, public safety, government, or law enforcement environment experience.
Bachelorâs degree in Computer Science, Information Systems, Accounting, Statistics, or a related field.

Additional Details

Onsite role in a public sector environment.
Standard business hours, with occasional after-hours, weekend, holiday, or emergency support as needed.
Candidates may be required to complete a background check and meet applicable public sector employment requirements.

System Design & Documentation: Review source drawings, verify accuracy, and produce cabinet drawings and Functional System Diagrams (FSD).
Hardware Receipt & Installation: Receive, label, and rack hardware. Prepare cabinets, install servers, KVMs, PDUs, and other equipment.
Labeling & Identification: Create and affix labels for cabinets, PDUs, devices, and locations per specifications.
Cable Management & Power Installation: Plan and route power schemes. Install and label cables following best practices.
Diagnostics & Updates: Perform firmware updates, diagnostics, and record serial numbers and MAC IDs.
Data Management: Enter and configure system details in MySystem database.
Quality Control: Verify device labeling, cabling, and functionality.
Staging & Test Floor Support: Arrange cabinets, cabling, and power connections on the test floor.
Waste & Recycling: Follow e-cycle, recycling, and landfill disposal procedures.
Shipping Prep: Remove temporary cabling, secure hardware, and perform final quality checks.

Qualifications:

Experience in hardware assembly, rack and stack, or system integration.
Familiarity with ASME Y14 standards and cable management best practices.
Proficiency with labeling tools and IT equipment.
Ability to lift heavy equipment.

Education & Experience:

High school diploma or equivalent; technical certifications preferred.
2+ years in system build or related fields.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Mon, 08 Jun 2026 00:00:00 EDT 0 <![CDATA[Head of IT / Director of Digital Innovation]]> Position Overview
We are seeking a forward-thinking IT Leader to drive digital innovation and technology strategy for a growing organization. This role is ideal for a hands-on strategic leader who can balance vision with execution.

This individual will play a critical role in elevating the companyâs technology capabilities, identifying opportunities for digital transformation, and aligning IT initiatives with business growth objectives.

Success in this position requires creativity, resourcefulness, and the ability to influence across the organization while operating in a lean, fast-moving environment.

Key Responsibilities Strategic Leadership

Develop and execute a practical, scalable IT and digital innovation roadmap
Partner with executive leadership to align technology initiatives with business goals
Identify opportunities to leverage technology for efficiency, revenue growth, and competitive advantage
Serve as a trusted advisor on digital trends, automation, AI, and emerging technologies

Digital Innovation & Transformation

Lead initiatives that modernize systems, processes, and customer experiences
Evaluate and implement tools that improve productivity and operational effectiveness
Introduce data-driven decision-making and reporting capabilities where appropriate
Drive a culture of innovation across the organization

IT Operations Oversight

Oversee day-to-day IT operations, including internal systems and external vendors
Ensure reliability, performance, and security of systems and infrastructure
Manage vendor relationships, contracts, and outsourced services when necessary
Establish and maintain appropriate cybersecurity practices and risk mitigation

Hands-On Leadership

Remain operationally involved when neededâthis role blends leadership with execution
Prioritize initiatives effectively within limited resources and budget constraints
Serve as the primary point of contact for technology-related decisions across the business

Qualifications & Experience

8+ years of experience in IT leadership, with exposure to digital transformation initiatives
Experience working in growth-oriented or resource-constrained environments
Demonstrated ability to build and execute strategy with limited resources
Broad technical knowledge across infrastructure, applications, cloud solutions, and cybersecurity
Experience managing vendors and third-party technology providers
Strong business acumen and ability to communicate effectively with non-technical stakeholders

Partner with federal customers to identify requirements and design GenAI solutions.
Lead technical discovery sessions and translate business needs into scalable AI architectures.
Architect and present solutions across cloud, on-premises, and hybrid environments.
Develop and implement solutions leveraging LLMs, RAG, vector databases, prompt engineering, and AI governance frameworks.
Create reusable solution templates, demos, and best practices.
Collaborate with internal teams and stakeholders to drive successful customer outcomes.
Support federal security and compliance requirements, including FedRAMP, NIST, and Zero Trust frameworks.
Travel up to 50% for customer engagements and industry events.

Qualifications

8+ years in customer-facing technical roles, including experience with enterprise software, data platforms, or AI/ML technologies.
Hands-on experience with APIs, databases, Docker, CI/CD, and Git.
Strong understanding of GenAI technologies, AI architectures, and enterprise integrations.
Excellent communication skills with the ability to engage technical and executive audiences.
Active Top Secret clearance (or ability to obtain and maintain one).

Preferred

Experience supporting Federal Government or DoD customers.
Knowledge of OAuth2, SSO, vector databases, and AI/ML platforms.
Familiarity with FedRAMP, FISMA, NIST 800-53, and Zero Trust Architecture.

Key Responsibilities:

Lead the design, maintenance, and governance of company enterprise cybersecurity risk architecture.
Align cybersecurity initiatives with business strategy and regulatory requirements (e.g., NIST, NERC CIP).
Conduct security risk assessments, threat detection, incident response, and vulnerability management.
Develop and manage the Cybersecurity Risk Register and audit documentation.
Build automated compliance monitoring routines and security dashboards.
Partner across IT, operations, and leadership to drive security risk mitigation.
Stay current on evolving cybersecurity regulations, frameworks, and technologies.
Mentor and coach team members on cybersecurity and risk management best practices.

Qualifications:

5+ years of cybersecurity risk management experience, preferably in utilities or critical infrastructure.
CISSP certification required; CISA certification preferred.
Strong expertise in cybersecurity frameworks (NIST, NERC CIP), risk architecture, and governance.
Hands-on experience with SIEM platforms (Splunk preferred) and data analytics tools (Python, R, SQL).
Deep knowledge of IT/OT environments, security controls, and enterprise architecture (TOGAF).
Strong communication skills with the ability to simplify technical concepts for business audiences.
Utility/energy sector cybersecurity experience highly preferred.

Education:

Degree not required with significant relevant experience and CISSP certification.

Deep experience with HIPAA X12 transactions: 270/271 (Eligibility), 276/277 (Claim Status), 837P/I (Claims), 835 (Remittance), 999/TA1 acknowledgements
Strong understanding of Medicaid and commercial insurance billing workflows, including Primary vs secondary claims, Escrow and recoupment logic, voids, corrections, rebills, sweeps, denials, and adjustments
Understanding of Healthcare revenue & claims life cycle including, escrow, takebacks, overpayments, rate corrections, voids, corrections, rebills, sweeps, and reprocessing
Ability to debug payer specific rules and state specific Medicaid behaviors

Backend Development & Database Engineering

Advanced SQL Server skills including writing, debugging, and optimizing complex stored procedures, diagnosing stuck records, data corrections, backfills, and one time cleanup scripts in production
Experience maintaining batch oriented and transaction oriented processing systems

Integration & File Processing

Design and support SFTP based inbound/outbound integrations for large flat files (837/835, eligibility feeds, daily ETLs)
Build and maintain high volume, batch oriented, file based processing workflows
Implement resilient import pipelines with error handling, retry logic, alerting, and recovery mechanisms

Cloud & Platform Skills

Experience operating production systems in AWS
Comfort working in mixed legacy + modern environments

Production Support & Incident Management

Proven ability to:
- Triage production issues quickly using logs, data analysis, and job history
- Identify root causes across application code, stored procedures, and data
- Execute fixes under production pressure
Experience responding to recurring system alerts and eliminating root causes
Diagnosing job timing, retries, late files, partial runs

Business Logic & Rules Engines

Implement and maintain complex validation/edit logic
Translate policy changes into code and data changes
Strong attention to reporting, financial accuracy and audit readiness
Design and support configurable solutions to accommodate varying state rules

Professional Skills

Comfortable working with domain experts (billing, compliance, operations)
Writes clear, auditable SQL and application logic
Documents decisions and understands regulatory impact

Required Technical Skills .NET Development

C# development with .NET Core 6/8/10, .NET Framework 4.8, and ASP.NET Web Forms
EDI/X12 processing using EdiFabric or equivalent EDI toolkits
X12 transaction pipelines (837, 835, eligibility, acknowledgments)
Secure application development including PII/PHI handling (HIPAA) and role based access
Configuration driven architecture separating code from environment, client, and state/agency rules

Database & Data Engineering

SQL Server 2019+
Advanced TSQL (complex queries, data modification, performance optimization)
SSIS package maintenance and tuning
Stored procedures, views, and database security
Data analysis across highly configurable schemas
Database deployment and release scripting

ORM & Data Access

Entity Framework
LINQ query composition
DbContext lifecycle and performance management

Application Quality & Performance

Debugging and root cause analysis
Ability to identify, refactor, and improve poorly performing code
Application and database performance tuning
Code refactoring for maintainability and scalability
Unit testing for new and existing functionality

Source Control & DevOps

Git (branching strategies, pull requests, code reviews)
Azure DevOps (pipelines, work items, repositories)

Configuration & Deployment

Environment aware development and deployment patterns
File based and database driven configuration management

Install, configure, maintain, and troubleshoot Cisco telephony and VoIP systems, including IP phones, call routing, voicemail, and user features
Perform moves, adds, and changes (MACs) for Cisco IP phones and extensions
Ensure telephony systems meet E-911 and public safety operational requirements
Install, maintain, troubleshoot, and repair two-way radio and telecommunications equipment, including portable and mobile radios, repeaters, and dispatch communications equipment
Respond to service calls and provide on-call support during emergencies, nights, weekends, and holidays as required
Travel locally to facilities and operational locations to provide hands-on technical support
Maintain accurate documentation, inventory records, and equipment histories
Assist with research, planning, and recommendations for new or upgraded telephony and communications equipment
Support communications operations during emergency and disaster situations

Minimum Qualifications

Associateâs degree or equivalent combination of education, training, and experience in telecommunications, electronics, or information technology
Valid driverâs license with ability to operate a county vehicle

Preferred Experience

A minimum of two (2+) years of experience supporting Cisco telephony (VoIP/Unified Communications), two-way radio systems, or public safety communications environments
Experience installing, configuring, and troubleshooting telephony or radio equipment
Experience providing on-call or emergency communications support

Preferred Certifications (Not Required)
Cisco Telephony & VoIP

Cisco Certified Collaboration Associate (CCNA Collaboration)
Cisco Certified Collaboration Professional (CCNP Collaboration)
Cisco Unified Communications training or certifications
SIP (Session Initiation Protocol) training or certification

Telecommunications & Public Safety

FCC General Radiotelephone Operator License (GROL)
APCO or NENA public safety communications certifications

Work Environment & Schedule

Approximately 50% field work / 50% office work
Local travel using a shared government operations vehicle
On-call availability required, including nights, weekends, holidays, and emergency events
Work performed in office, dispatch centers, radio sites, vehicles, and outdoor environments

Additional Requirements

Successful completion of background investigation, fingerprinting, and drug

Oversee ERP and Demand Planning Software to enhance operational efficiency.
Utilize historical data and collaboration with stakeholders to develop accurate statistical forecasts, implementing S&OP strategies at product family level.
Manage vendor performance metrics including lead time, delivery accuracy, and order processing, ensuring alignment with business goals.
Optimize inventory balance by leveraging system data and demand drivers to meet market demand effectively.
Provide strategic input and resupply models to buyers, facilitating informed purchasing decisions and monitoring line performance.
Conduct inventory optimization and SKU rationalization to ensure profitable assortment.
Manage redistribution of inventory to maximize profitability, identifying and executing relocation strategies as needed.

Basic Qualifications:

Bachelorâs Degree in Business, Information Technology, Computer Science, or relevant field, or equivalent practical experience.
4+ years of pertinent experience in purchasing and information systems.
Proficient in building relationships and communicating effectively across organizational levels.

Preferred Qualifications:

6+ years of relevant experience in purchasing and information systems.
Background in HVAC distribution environment.
Experience in training others on purchasing system usage.

Required Qualifications:

Familiarity with Blue Ridge, E3, and Clarity purchasing systems/software.
Alternatively, experience with inventory planning software such as Manhattan Associates, JDA Inventory, Demand Solutions, or Logility.

Demonstrated understanding of large-scale, high-performance enterprise application solutions
8+ yearsâ experience in requirement gathering, designing, and developing feature enhancements to existing applications as well as feature and product documentation
6+ yearsâ experience with NodeJS
4+ yearsâ experience with REST/API

- Creating APIs for public consumption and/or consuming public APIs.
- REST documentation (Swagger, etc.)

4+ years project experience on a production-level NodeJS cloud services
4+ years project experience on production-level front-end frameworks such as VueJS, Angular, or React
4+ yearsâ experience with relational/NoSQL databases, raw SQL, and related frameworks such as ORM solutions

Additional desirable expertise:

Python
TypeScript
Unit testing
Microsoft SQL Server
Message Queues
AI
Docker
Front end frameworks such as AngularJS/React
Azure services such as Azure Functions, App Services, Logic Apps, and Container Apps
Azure DevOps
Strong written and oral communication skills

Full cycle development experience in BusinessObjects versions 4.3 & above including requirements gathering, analysis, design, development, testing and documentation
Hands-on development experience with SQL and T-SQL development in SQL Server versions 2016 and above.

Experience in developing and deploying ETL packages in SQL Server Integration Services
Experience working with Universe Designer, Information Design Tool, Web Intelligence, Crystal Reports
Experience managing and administering BusinessObjects application using CMC, CCM and other server management tools
Experience in providing technical guidance, and training for Business Analysts and Project Managers
Ability to work creatively and analytically in a problem-solving environment
Excellent communication (written and oral) and interpersonal skills
Experience working with Python, PySpark, PowerBI, PowerBI-DAX, Databricks is a plus

Serve as a technical point of contact for clients, ensuring contractual requirements are met and supporting technical troubleshooting as issues arise.
Develop, configure, and enhance train simulation software in C++, modeling locomotive behavior and route-based force dynamics.
Debug and maintain complex codebases using Microsoft Visual Studio.
Participate in system installation, testing, validation, and issue resolution alongside internal teams and clients.
Deliver software updates and support deployment and acceptance testing with customers.
Provide technical guidance and mentorship to engineers and technicians assigned to your projects.
Contribute to ongoing system maintenance, upgrades, and modernization efforts.
Identify and recommend improvements to performance, reliability, and development efficiency.

Minimum Qualifications

3+ years of professional C++ development experience using Microsoft Visual Studio, including multi-threaded programming for high-performance applications and experience with MFC libraries.
Bachelorâs degree in Computer Science or a related technical field, plus at least 2+ years of professional engineering experience writing production C++ code.
Proven experience contributing to or leading software architecture initiatives, from design and planning through implementation and operational support.
Strong object-oriented programming, debugging, and troubleshooting skills.
Excellent communication skills and the ability to work directly with clients and cross-functional teams.
Self-driven, dependable, and comfortable working independently.
Ability to learn new technologies and domains quickly.
Creative problem-solving mindset with a willingness to challenge existing approaches.
Hands-on experience with hardware integration testing and troubleshooting for real-time simulation systems.
Authorized to work in the United States.

Preferred Skills & Experience

Experience with real-time systems using technologies such as C++, MFC, Python, SQL, VBA, PHP, JavaScript, Perl, Qt UI, and batch scripting.
Familiarity with REST APIs and web service integrations.
Exposure to GIS or spatial data systems.
Experience with Azure cloud development and deployment is a plus.
Background in AI, machine learning, or large-scale data systems is a plus.
Experience working with Kanban-style tools such as Trello.
Ability to manage multiple priorities in a fast-moving environment.
Strong interpersonal skills and a collaborative working style.
Fluency in English for technical communication; French language skills are a bonus.
Experience with modeling and simulation software or familiarity with the railway industry is a plus.
Demonstrated leadership or mentoring experience, with a focus on team growth.
Confidence working within large, complex, or legacy codebases.
Practical understanding of applied engineering math concepts such as force, acceleration, friction, momentum, and power.

Analyzes client requests for proposals and providing development support of proposal responses

Ensures quality work products are delivered to clients

Exercises discretion and independent judgment

Manages and builds upon client relationships

Adheres to and supports project management approach and other PMO principles and practices

Ensures project quality and compliance with all related regulations

Ensures communication among all key stakeholders

Provides IT job duties which include Business and Technical Leadership, System Analysis, Code Development, Software Engineering, or other similarly skilled computer-related work as needed
Education and Work Experience:

Bachelorâs degree or equivalent work experience
Software Development Life Cycle experience
3+ years of work experience in business systems analysis and design

Product & UX Fundamentals
- Can handle complex, data-heavy interfaces (maps, dashboards, feeds)
- Strong interaction design:
  - States (loading, error, empty, live)
  - Multi-step workflows
  - Real-time data behavior
Complex System Experience
- Has designed multi-feature or multi-app platforms (not just simple apps)
- Can simplify complex workflows without losing functionality
- Thinks in end-to-end user flows, not just screens
Design Systems & Consistency
- Can build and enforce a design system across multiple apps
- Experience with component libraries (e.g., Material UI)
- Ensures consistent UX across the entire platform
Execution & Collaboration
- Works fast without sacrificing clarity
- Produces developer-ready designs
- Communicates clearly with engineers
- Comfortable in Agile / fast-moving teams
Senior-Level Thinking
- Asks “why” before designing
- Pushes back when something doesnât make sense
- Understands tradeoffs (speed vs usability, power vs simplicity)
- Can take vague and ambiguous ideas and turn them into structured designs
- Demonstrates problem? solution thinking
- Explains decisions clearly
- Comfortable with ambiguity and changing requirements
- Direct communicator
- Takes ownership like a product partner

Nice-to-Haves

Advanced / Domain Experience
- Experience designing full applications from scratch.
- Experience with geospatial tools (e.g., Cesium, Mapbox)
- Background in:
  - Military / defense systems
  - Real-time or mission-critical platforms
- Experience designing:
  - Messaging systems (chat, threading)
  - Cross-app workflows (e.g., chat, map, media)
- Experience with:
  - AI/agent interfaces
  - Data analysis or intelligence tools

End-to-End Service Catalog Management: Manage the entire lifecycle of services and items within the ServiceNow Service Catalog, from initial identification and design to retirement.
Governance and Standards:
- Establish and enforce governance frameworks for the creation, modification, publication, and deletion of catalog items and service offerings.
- Ensure all stakeholders (service owners, business leaders, IT teams) adhere to defined catalog processes and documentation standards.
- Preside over the catalog governance board to review and prioritize new service demands and changes.
Item Design and Implementation:
- Collaborate with service owners and business analysts to gather requirements for new or improved services and translate them into technical specifications for the ServiceNow platform.
- Design and implement intuitive, user-friendly catalog items, including forms, workflows (using Flow Designer), and order guides, to automate service delivery.
- Ensure secure and resilient designs for new services and coordinate testing and validation efforts before publication.
SLA and OLA Definition and Monitoring:
- Negotiate, define, and implement Service Level Agreements (SLAs) with customers and Operational Level Agreements (OLAs) with internal fulfillment teams within ServiceNow.
- Configure SLA/OLA definitions on catalog tasks to ensure performance is tracked at appropriate stages of the fulfillment process.
- Monitor and report on SLA/OLA performance, coordinating with process owners to identify and address bottlenecks or consistent breaches.
Performance Monitoring and KPIs:
- Define and track Key Performance Indicators (KPIs) and Critical Success Factors (CSFs) to measure the effectiveness and efficiency of the service catalog and underlying service delivery.
- Develop and maintain dashboards and reports (using ServiceNow reporting tools) for stakeholders to provide visibility into service performance, demand, and customer satisfaction.
- Use performance data and customer feedback to drive continuous service improvement (CSI) initiatives.
Stakeholder Communication: Serve as the primary point of contact for service catalog-related communications, promotions, and training to enhance user adoption and experience.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of experience managing a Service Catalog within the ServiceNow platform.
Strong understanding of IT Service Management (ITSM) principles and ITIL framework, particularly Service Catalog Management, SLA Management, and Request Fulfillment.
Hands-on experience with ServiceNow configuration, including Service Catalog, Flow Designer/workflows, SLAs/OLAs, and reporting/dashboards.
Proven ability to work with diverse stakeholder groups, including technical teams, business units, and leadership.
Excellent analytical, problem-solving, and communication skills.
ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS-SC) certification is preferred

Key Responsibilities

Support network integration across a variety of protocol standards
Analyze and troubleshoot network configurations, including:
- VLANs and spanning tree
- Static and dynamic routing protocols
- Access Control Lists (ACLs)
- IP addressing and subnetting
Utilize packet analysis tools such as Wireshark or similar tools
Diagnose and resolve network performance issues in complex environments
Collaborate with cross-functional teams to support system integration

Required Qualifications

Active DoD Secret Clearance (must be maintained)
U.S. Citizenship (required for clearance eligibility)
Bachelorâs degree in a related field, or equivalent combination of education and experience
3+ years of relevant professional experience
Strong verbal and written communication skills

Preferred Qualifications

Experience with network protocols and technologies such as:
- TCP/IP, HSRP/VRRP, RIP, OSPF, BGP
- RSTP (802.1w), MSTP (802.1s), DHCP
- VLAN tagging (802.1q), multicast
- EtherChannel (PAgP/LACP), QoS
- Active-active technologies (vPC, IRF)
Experience designing and implementing complex or high-performance computing networks
Strong troubleshooting and root-cause analysis skills
Familiarity with network hardware vendors such as Cisco and Arista
Knowledge of high-speed networking (1/10/25/40/100 Gig), optical standards, and satellite/serial links
Experience with Linux operating systems, SNMP, Python, or Bash scripting
Understanding of TCP/UDP packet structures
Exposure to Software-Defined Networking (SDN), including OVS
Familiarity with Kubernetes and VxLAN

Key Responsibilities

Design and manage Kubernetes-based infrastructure in a Linux environment
Develop Kubernetes controllers and operators to support system automation
Architect and implement microservices-based solutions
Support Kubernetes cloud architecture design and deployment
Engineer and optimize Container Network Interfaces (CNI) across Kubernetes environments
Evaluate network performance, scalability, and cybersecurity posture
Collaborate with cross-functional teams during system integration and testing phases

Required Qualifications

Active DoD Secret Clearance (must be maintained)
U.S. Citizenship (required for clearance eligibility)
Strong experience with Kubernetes architecture and containerized environments
Proficiency in Linux-based development environments
Experience developing software and/or automation within Kubernetes ecosystems

Preferred Qualifications

Experience with software design and development best practices
Background in software testing (unit, qualification, etc.)
Experience supporting Integration & Test (I&T) phases (system and subsystem levels)
Ability to identify, troubleshoot, and resolve software defects, including:
- Bug fixes
- Long-term system support and maintenance
Experience tracking and improving software quality, including static code analysis
Familiarity with microservices architecture and distributed systems

Hands-on experience with IBM Maximo or Maximo Application Suite.
Proven experience leading QA efforts for large-scale enterprise programs.
Strong knowledge of software testing methodologies and tools.

Education: Bachelorâs degree in Computer Science, Information Technology, or related field preferred.

Job Description:
Our Client is Utilities client is seeking an experienced Maximo Application Suite (MAS) Program Testing Lead to provide overall leadership and coordination of testing activities for a large-scale Maximo upgrade program. This role is critical to ensuring system quality, data integrity, regulatory compliance, and successful delivery across multiple integrated MAS projects.

Responsibilities:

Lead the end-to-end testing lifecycle across multiple MAS-related projects within a broader enterprise program.
Develop, maintain, and execute a unified test strategy, including functional, integration, regression, performance, and UAT testing.
Coordinate with project managers, vendors, and internal teams to ensure comprehensive test coverage across MAS modules.
Establish and enforce testing standards, tools, and best practices.
Track and report quality metrics and testing progress to leadership.
Identify and mitigate risks related to data integrity, integration, and business continuity.
Support test automation and CI/CD practices where applicable.
Ensure compliance with regulatory, compliance, and cybersecurity standards.

REQUIREMENTS:

Hands-on experience with IBM Maximo or Maximo Application Suite.
Proven experience leading QA efforts for large-scale enterprise programs.
Strong knowledge of software testing methodologies and tools.
Experience with Tosca and/or qTest.
Excellent communication and coordination skills.

Nice to Haves:
• Experience with test automation frameworks and CI/CD pipelines.
• Experience in the utilities or asset-intensive industries.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Thu, 12 Mar 2026 00:00:00 EDT 0 <![CDATA[IT Project Manager ]]> We are seeking an experienced Project Manager to support ongoing initiatives related to EMR/Epic buildouts and healthcare operations. The ideal candidate will have a strong background in healthcare technology projects, experience working with clinical or operational stakeholders, and an understanding of facility construction workflows. This role requires an individual who can manage complex timelines, coordinate cross?functional teams, and drive successful project outcomes.

Key Responsibilities:

Lead and manage EMR/Epic implementation, enhancement, or buildout projects.
Coordinate project activities across clinical, operational, IT, and facilities teams.
Develop project plans, schedules, deliverables, and resource requirements.
Track progress, mitigate risks, and ensure projects stay on time and within scope.
Facilitate meetings, status updates, and communication with internal stakeholders.
Partner with technical teams to understand system design, integrations, and workflow impacts.
Ensure alignment between technology implementation and facility construction or renovation activities.
Maintain documentation, project reports, and compliance with healthcare standards.

Required Skills & Experience:

3+ years of experience as a Project Manager (Intermediate or Senior level).
Proven experience with Epic and/or EMR/clinical application buildouts.
Professional background in healthcare environments (hospital, clinical operations, or health systems).
Strong understanding of facility construction processes, especially as they relate to IT/clinical systems.
Excellent communication, coordination, and stakeholder management skills.
Ability to work in a fast?paced, multi?project environment.

Preferred Qualifications:

Epic certifications or previous Epic implementation experience.
Experience collaborating with facilities, architects, or construction project teams.
Familiarity with healthcare regulatory or compliance requirements.
PMP, CAPM, or similar project management certification.

Key Responsibilities

Frontline IT Support
- Monitor and respond to tickets via the Service Desk system, performing basic triage and routing to the appropriate teams.
- Handle password resets, account unlocks, and Active Directory changes (new hires, terminations, group membership updates).
- Assist users with basic troubleshooting of domain and network drive mapping issues.
Citizen Chat Platform Support
- Monitor and manage the companyâs “Citizen Chat” (Webchat) platform, responding to basic FAQs and escalating more complex issues.
Device and Mobility Support
- Provide support for corporate cell phones, including coordination with carriers for ordering, replacements, and troubleshooting.
- Assist with Mobile Device Management (MDM) systems, with preference for Microsoft Intune experience.
User Onboarding/Offboarding
- Set up new accounts, distribution lists, and access rights for new employees.
- Ensure termination processes are completed efficiently, including account deactivation and device collection.

Qualifications

1+ years of IT Service Desk or Help Desk experience in a corporate environment.
Basic understanding of:
- Active Directory (password resets, user account creation, group assignments).
- Domains, network drive mappings, and general IT infrastructure.
Strong customer service orientation with excellent communication skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.

Preferred Skills

Experience with MDM solutions (Intune strongly preferred).
Familiarity with mobile device support and coordination with cellular carriers.
Exposure to IT ticketing systems and webchat support platforms.

What Youâll Do

Design and implement cloud-based architecture in Microsoft Azure to support high-volume simulation workloads running in fully automated, background batch processing environments.
Develop and maintain simulation software across the stack, with a primary focus on backend systems using C#/.NET Core, C++, and Python.
Build and manage integrations with multiple external systems through APIs and data pipelines.
Debug, troubleshoot, and optimize complex codebases using Microsoft Visual Studio.
Design and maintain data storage solutions, including SQL databases, NoSQL systems, and data lakes, to support large and complex datasets.
Participate in system installation, testing, validation, and issue resolution alongside internal teams and clients.
Deliver software updates and support deployment and validation efforts in production environments.
Provide technical guidance and leadership to engineers and technicians assigned to your projects.
Identify opportunities to improve performance, scalability, and overall development efficiency.

Minimum Qualifications

3+ years of professional experience in full stack software development, with a strong emphasis on backend engineering.
Bachelorâs degree in Computer Science or a related technical field, plus 3+ years of hands-on engineering experience.
At least 2+ years of experience designing and implementing Azure-based enterprise applications, including batch processing, queue management, and parallel execution at scale.
Proven experience leading or driving software architecture initiatives from planning through delivery and operational support.
Hands-on experience designing and tuning databases (SQL, NoSQL, and/or data lakes) to support large, performance-sensitive datasets.
Experience designing, consuming, and integrating RESTful APIs, including complex JSON-based data structures and build pipelines that ingest data from multiple external sources.
Strong object-oriented programming skills and a disciplined approach to debugging and problem solving.
Clear, effective communication skills and the ability to collaborate across teams.
Self-directed, highly motivated, and comfortable working independently.
Fast learner with a curiosity for new tools, technologies, and domains.
Creative problem solver whoâs comfortable challenging existing approaches.
Authorization to work in the United States.

Desired Skills & Experience

Proficiency with C#/.NET Core, C++, Python, and batch scripting.
Strong background in API and web service integration.
Familiarity with GIS data or spatial data systems.
Experience generating reports, both scheduled and on-demand.
Experience using Kanban-style project management tools such as Jira or Trello.
Ability to juggle multiple priorities in a fast-moving environment.
Strong written and verbal technical communication skills in English.
Exposure to modeling and simulation concepts or experience within the railway industry.
Demonstrated team leadership or mentorship experience, with a desire to help others grow.
Confidence navigating large, complex, and legacy codebases.
Working knowledge of applied engineering math concepts such as force, acceleration, friction, momentum, and power.

What Youâll Be Working On

Build and refine a modular, component-based web interface using Angular.
Develop a responsive, touch-friendly frontend experience that works seamlessly across Windows and Apple platforms.
Create interactive UI features such as drag-and-drop components, web-based mapping, and other dynamic interfaces that improve usability and visual appeal.
Deploy frontend applications to Microsoft Azure and manage integrations with multiple backend APIs and data sources.
Design and implement data visualizations and reporting tools based on simulation results and log data.
Troubleshoot, debug, and maintain the codebase using Microsoft Visual Studio.
Participate in installation, testing, validation, and issue resolution alongside internal teams and clients.
Deliver software updates and support clients through deployment and verification.
Proactively suggest improvements to workflows, performance, and overall development efficiency.

Minimum Qualifications

At least 2 years of frontend- or UI-focused web development experience using HTML5, CSS3, JavaScript/TypeScript, and Angular.
Bachelorâs degree in Computer Science or a related technical field, plus 1+ years of professional web development experience.
Experience building web-based reports and data visualizations in an Azure cloud environment with multiple data sources.
Hands-on experience designing and presenting UI/UX concepts and graphical interfaces for client-facing applications.
Familiarity with consuming RESTful APIs and integrating data into frontend applications.
Strong debugging, troubleshooting, and object-oriented programming skills.
Clear written and verbal communication skills.
Self-starter mindset with the ability to work independently and manage priorities.
Quick learner who enjoys picking up new tools, technologies, and concepts.
Creative problem solver whoâs comfortable thinking beyond standard solutions.
Authorized to work in the United States.

Desired Skills & Experience

Working knowledge of technologies such as Angular, JavaScript, TypeScript, SQL, XML, Python, C#, UI scripting, and batch scripting.
Experience with API and web service integration.
Familiarity with GIS data or mapping technologies.
Background in report generation (scheduled and on-demand).
Experience using Kanban-style tools such as Trello or Jira.
Comfortable multitasking in a fast-paced development environment.
Strong technical writing and communication skills in English.
Exposure to modeling and simulation concepts or the railway industry is a plus.
Leadership experience or interest in mentoring teammates.
Confidence working within large, complex codebases.
Understanding of applied engineering math concepts such as force, acceleration, friction, momentum, and power.

?Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Tue, 03 Feb 2026 00:00:00 EST 0 <![CDATA[Process Improvement Consultant (Six Sigma)]]> We are seeking an experienced Process Improvement Consultant with a strong Six Sigma / Lean background to support process optimization within a regulated environment. This role is highly analytical and focused on understanding complex, end-to-end processes, identifying inefficiencies and risks, and driving measurable, sustainable improvements.

The ideal candidate has experience in public sector or highly regulated industries (government, healthcare, utilities preferred) and is comfortable working cross-functionally with business, operational, and technical teams.

Key Responsibilities

Analyze and document end-to-end business processes to identify inefficiencies, risks, and improvement opportunities
Apply Six Sigma / Lean methodologies to design and implement measurable process improvements
Define, track, and analyze process metrics and KPIs to support data-driven decision-making
Develop and maintain current-state and future-state process maps, workflows, controls, and SOPs
Perform root cause analysis and risk assessments; recommend practical, compliant solutions
Ensure process improvements align with regulatory, compliance, and governance requirements
Partner with business and technical teams to ensure clarity, consistency, and scalability of process changes
Support enterprise or cross-departmental initiatives focused on operational excellence

Required Qualifications

Six Sigma certification (Green Belt required; Black Belt preferred)
Proven experience in process improvement or operational excellence roles
Strong analytical skills with the ability to interpret data, metrics, and documentation
Experience working in a public sector or regulated environment
Strong documentation and process-mapping skills
Ability to translate complex processes into clear, actionable insights

Preferred Qualifications

Experience in government agencies, healthcare systems, or utilities
Familiarity with audit-driven or compliance-heavy environments
Experience supporting large-scale or enterprise-wide initiatives

Key Responsibilities

Design and support data architecture aligned to business, analytics, and operational needs
Build, maintain, and optimize data pipelines using Talend for data acquisition and integration
Implement and manage Snowflake data warehouse solutions, including data modeling, performance tuning, and cost optimization
Leverage AWS services (e.g., S3, EC2, Lambda, Glue, IAM) to support scalable and secure data platforms
Collaborate with application, analytics, and business teams to understand data requirements and deliver reliable solutions
Ensure data quality, lineage, governance, and documentation across data pipelines and platforms
Support ingestion of structured and semi-structured data from multiple source systems
Apply best practices for security, compliance, and access controls within cloud and data environments
Participate in architecture reviews and contribute to data standards and best practices
Troubleshoot and resolve data pipeline, performance, and integration issues

Required Qualifications

Proven experience as a Data Engineer and/or Data Architect
Strong hands-on experience with Snowflake
Experience building data integrations using Talend
Solid experience working in AWS cloud environments
AWS Certification required, such as:
- AWS Certified Solutions Architect â Associate or Professional
- AWS Certified Data Analytics â Specialty
Snowflake Certification preferred, such as:
- SnowPro Core (preferred)
- SnowPro Advanced (preferred)
Strong understanding of data warehousing concepts, ETL/ELT, and cloud data architectures
Proficiency in SQL and data modeling
Ability to work across teams and translate business requirements into technical solutions
Must be local to the Orlando area and able to work in a hybrid on-site/remote schedule

Preferred Qualifications

Experience in public sector or regulated environments (government, healthcare, utilities, financial services, etc.)
Familiarity with data governance, compliance, and audit requirements
Experience with CI/CD and Infrastructure as Code (Terraform or CloudFormation)
Experience supporting enterprise-scale data platforms

Lead and manage end-to-end IT infrastructure projects, including network upgrades, server/storage implementations, cloud migrations, data center consolidations, and enterprise rollouts.
Collaborate with technical teams, vendors, and stakeholders to define scope, requirements, timelines, and deliverables.
Translate complex technical requirements into clear project plans and business outcomes.
Manage multiple, concurrent infrastructure projects, ensuring delivery on time, within budget, and aligned with organizational objectives.
Develop project documentation (charters, roadmaps, schedules, status reports, risk/issue logs).
Proactively identify risks and dependencies, implement mitigation plans, and communicate updates to leadership.
Ensure compliance with healthcare IT regulations and security standards (HIPAA, HITECH, etc.) when applicable.
Partner with IT leadership to continuously improve infrastructure delivery processes.

Qualifications

Bachelorâs degree in Information Technology, Computer Science, or related field (Masterâs or PMP certification a plus).
5+ years of experience in IT project management, with at least 3+ years managing infrastructure-focused projects.
Prior background in network engineering, systems administration, or data center operations highly desirable.
Strong knowledge of networking (LAN/WAN, firewalls, switches, wireless), virtualization, storage, and cloud platforms.
Excellent communication skills with the ability to work across technical and non-technical stakeholders.
Experience in healthcare IT environments is a strong plus (Epic, Cerner, or hospital infrastructure projects).
PMP, ITIL, or equivalent certifications preferred.

Preferred Skills

Experience managing vendor relationships and third-party contractors.
Familiarity with cybersecurity best practices in healthcare.
Ability to thrive in fast-paced environments with multiple priorities.

Key Responsibilities

Design intuitive and engaging user experiences and interfaces for web and mobile products
Translate business requirements, user needs, and technical constraints into wireframes, prototypes, and high-fidelity designs
Conduct user research, usability testing, and design validation to inform design decisions
Create and maintain design systems, style guides, and reusable UI components
Collaborate with product managers and developers throughout the design and development lifecycle
Iterate on designs based on user feedback, analytics, and stakeholder input
Ensure designs meet accessibility (WCAG) and usability best practices
Support handoff to engineering with clear design specifications and assets
Participate in design reviews and contribute to continuous improvement of design standards

Required Qualifications

3+ years of experience in UX/UI or Product Design
Strong portfolio demonstrating user-centered design thinking and visual design skills
Proficiency with design tools such as Figma, Sketch, Adobe XD, or similar
Solid understanding of UX principles, interaction design, and information architecture
Experience designing responsive web and/or mobile applications
Ability to communicate design decisions clearly to both technical and non-technical audiences
Strong collaboration and problem-solving skills

Preferred / Nice-to-Have Qualifications

Experience with design systems and component libraries
Familiarity with HTML, CSS, and front-end frameworks (for collaboration, not coding)
Experience working in Agile or Scrum environments
Knowledge of usability testing tools and research methodologies
Background in SaaS, enterprise, or data-driven applications
Accessibility or UX certification is a plus

Key Responsibilities

Install, maintain, troubleshoot, and repair radios, repeaters, intercoms, CCTV, and other communications equipment
Maintain radio ID logs, inventory, maintenance records, and equipment databases
Research, recommend, and procure new or upgraded communications technology
Provide IT support for servers, workstations, and networked systems
Configure and update software, user accounts, and security settings
Support communications operations during emergencies or disaster events
Perform vehicle-based and field equipment installations and repairs
Train staff and ensure compliance with policies, procedures, and regulations

Required Qualifications

Associateâs degree or equivalent combination of education, training, and experience
Experience with radio communications, telecommunications, or IT systems
Knowledge of hardware, software, and network troubleshooting
Strong written and verbal communication skills
Ability to prioritize and manage multiple tasks in a fast-paced environment

Preferred Qualifications

Public safety or mission-critical communications experience
NICET or related certifications
Experience coordinating with multiple agencies, departments, or vendors
Familiarity with communications system design and implementation

Physical & Work Environment Requirements

Ability to lift, push, pull, and maneuver equipment (50+ lbs)
Ability to climb ladders, work at heights, and perform fine motor tasks
Work indoors and outdoors, including in hot, noisy, or hazardous conditions
Willingness to work flexible hours, including emergency response

Key Responsibilities

Design, develop, and maintain back-end services using Node.js and modern frameworks (e.g., Express, NestJS, or equivalent).
Build and support RESTful and/or event-driven APIs, ensuring consistency, performance, and reliability.
Participate in the modernization or decomposition of existing systems into modular, service-based architectures.
Integrate with third-party services and external APIs while applying best practices for security and error handling.
Develop and deploy containerized applications using Docker and support orchestration platforms.
Collaborate with DevOps and infrastructure teams to deliver cloud-native solutions in a major cloud environment (AWS or equivalent).
Support and enhance CI/CD pipelines to enable automated testing and deployments.
Contribute to infrastructure-as-code initiatives to ensure repeatable and maintainable environments.
Participate in architectural discussions, code reviews, and technical design sessions.
Work within an Agile/Scrum framework, contributing to planning, refinement, demos, and retrospectives.
Collaborate with Product, QA, and Data teams to ensure solutions meet functional and non-functional requirements.

Required Qualifications

3+ years of professional back-end development experience with Node.js (required).
Strong experience building APIs using Node.js frameworks such as Express, NestJS, Fastify, or similar.
Solid understanding of asynchronous programming, event loops, and non-blocking I/O.
Experience designing service-oriented or microservice-based architectures.
Hands-on experience deploying and managing applications in a cloud environment (AWS, Azure, or GCP).
Experience with Docker and container-based deployments.
Familiarity with CI/CD tools and automated deployment workflows.
Experience using Infrastructure-as-Code tools such as Terraform or CloudFormation.
Strong understanding of API integration patterns, error handling, and versioning.
Experience working in Agile development teams.
Proficiency with Git and modern software development best practices.
Must reside in Florida or Texas.

Preferred Qualifications

Experience with TypeScript in Node.js environments.
Familiarity with serverless architectures (e.g., cloud functions, managed API gateways).
Experience with event-driven systems, message queues, or streaming platforms.
Exposure to monitoring, logging, and observability tools.
Knowledge of cloud security best practices and identity management.
Experience mentoring junior engineers or contributing to technical leadership initiatives.

Utilizes, operates and maintains network security infrastructure and services involving network access control, network segmentation (TrustSec, ISE), VPN, secure web browsing, internet caching and DNS security devices to ensure data integrity and network security is maintained. Provides assistance and may be asked to take a network leadership role with network troubleshooting and remediation of security related incidents or network security investigations in coordination with the Help Desk, ITOC and SOC.
Familiar with software defined networking tools including, but not limited to, firewalls, WAN/LAN, SASE, and Cloud networking. Familiar with scripting and automation tools such as Splunk, Ansible, Python, and .Net. Knowledge of standard project methodology (Agile and/or Waterfall) processes, tools and terminologies.
CCNA Preferred

Job Summary:
The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents.
Job Responsibilities:
-Under general supervision, participates in decisions on technical direction, architecture design, and product selection for the enterprise telecom/data network.
-Assists with the deployment of telecom/network technology.
-Exercises independent judgment.
-Under general direction works on complex technical issues.
-Provides input to short and long-term section strategy and budget planning.
-May be required to perform some of the duties of Telecom/Network Specialist.
-Receptive to new ideas and to learning new technologies.
-Plans and leads small projects and performs project management coordinating the efforts of internal and external staff with the customer and business needs.
-On occasion oversees projects and tasks assigned to project team members and may be asked to provide input to their evaluations.
-Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization.

Required Skills & Experience:
-See Education Section for Required Experience.
-Expert knowledge of telecom/network concepts and 7-layer OSI model is required.
-Knowledge of basic telecom/network management and monitoring tools.
-Basic understanding of desktop and server operating systems is desirable.
-Must be able to work with minimum direction and able to work effectively in a team environment.
-Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution.
-Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously.
-Solid analytical skills are also a necessity.
Required Education:
-Bachelorâs degree in a technical discipline with a minimum of two (2) years of professional technical work experience.
OR
-Associateâs degree with a minimum of four (4) years of professional technical work experience.
OR
-Minimum of (6) years professional technical work experience required for individuals without a degree.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative. ]]> Mon, 29 Dec 2025 00:00:00 EST 0 <![CDATA[Technical Support Lead]]> Kavaliro is seeking a Technical Team Lead for our local client in Jacksonville, who will be a hands-on leader working side by side with the technical support team to guide performance, provide mentorship, and ensure best practices are consistently followed. This role acts as the primary subject-matter expert for the client's products and processes, offering direction on troubleshooting and serving as a key escalation point for complex technical issues and customer concerns.

Supervisory Responsibilities
• No direct supervisory responsibilities

Key Responsibilities
• Resolve complex and escalated service tickets with a focus on timely, high-quality outcomes
• Act as a liaison between technical analysts and leadership to ensure clear communication and alignment
• Support team development through call monitoring, coaching, and constructive feedback
• Partner with clients to identify, assess, and resolve technical challenges
• Analyze user requirements and recommend or implement system improvements
• Configure and support Broad POS and changes within assigned support scope
• Maintain a strong working knowledge of supported systems, applications, and security practices
• Contribute to and maintain internal knowledge base documentation with management approval
• Monitor and respond to email and site chat inquiries, while training team members on these channels
• Troubleshoot RMA-related issues, coordinating escalations to technicians for device repairs
• Recommend system upgrades, repairs, application enhancements, and equipment testing as approved
• Assist with onboarding new analysts and identify ongoing training needs for existing team members

Required Skills and Abilities
• Strong verbal and written communication skills in English
• Customer-focused mindset with a commitment to professional service delivery
• Self-starter who is adaptable and proactive in a fast-paced environment
• Proven ability to diagnose and resolve technical issues efficiently
• Advanced understanding of computer systems and server hardware
• Detail-oriented, dependable, and highly motivated
• Strong interpersonal and active listening skills
• Ability to motivate, influence, and lead by example

Education and Experience
• Bachelorâs degree in Computer Services or a related field preferred
• Minimum of three years of experience in a Tier 2 technical support role

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Tue, 16 Dec 2025 00:00:00 EST 0 <![CDATA[Mainframe Engineer - IBM]]>

Install, maintain, and upgrade system software and ISV software. Manage and support virtual tape backup systems and libraries. Provide troubleshooting, training, and technical support across the organization.

Address escalated issues from other support tiers, ensuring courteous and effective communication with users.

Serve as a subject matter expert, handling the most complex issues. Mentor and coach less experienced associates and provide backup support for management when needed.

Oversee the configuration and readiness of the disaster recovery mainframe site, including immutable storage systems. Participate in and execute disaster recovery exercises.

Ensure compliance with server, network, security, and engineering standards. Stay informed on emerging industry trends and best practices. Required Knowledge, Skills & Abilities

Extensive expertise in IBM z/OS mainframe and related tools, including LPAR configuration, MQ Series, DB2, COBOL, JCL, VSAM, CICS, and mainframe ISV software.
Proficiency with IBM file structures (HFS, ZFS, PDS), TSO, and DFSMS.
Experience with IBM DS89xx disk subsystems, including daily operations, replication, flash copies, and immutable staging using tools like Copy Services Manager (CSM).
Strong understanding of networking technologies relevant to the mainframe, such as Ethernet and FICON.
Experience with z/OS virtualization, including zLinux installation and maintenance.
Knowledge of backup solutions and strategies.
Excellent communication, organizational, time management, and prioritization skills.
Ability to develop, teach, and mentor team members.
Capability to convey technical expertise to management and stakeholders effectively.

Preferred Knowledge, Skills & Abilities

Experience with virtual tape systems, including Luminex.
Knowledge of AIX operating systems.
Familiarity with LAN/WAN, Firewall, and VPN technologies.
Experience working with storage area networks.
In-depth knowledge of business continuity and disaster recovery strategies.
Strong ability to thrive in fast-paced and dynamic environments while meeting goals and deadlines.

Qualifications Education

Bachelorâs Degree in Computer Science or a related field.

Experience

Minimum 8+ years of relevant experience.
Supervisory experience preferred.

Language Requirement

Proficiency in English.

Essential Duties and Responsibilities

Provide expert oversight of the Core Credit Union system (Symitar) and other critical applications such as OpCon, Synapsys, Synergy, Image Center, and ARCU.
Lead the design, configuration, and deployment of advanced software solutions based on deep technical knowledge.
Develop and maintain system architecture documentation, configuration details, and troubleshooting guidelines aligned with regulatory standards.
Proactively troubleshoot and resolve Tier 3-level issues across software, hardware, and network components; escalate and coordinate with vendors or IT staff as needed.
Perform regular system performance analysis to identify, plan, and implement improvements that enhance security, scalability, and efficiency.
Drive and manage major system upgrades, patches, and enhancements with minimal disruption to business operations.
Collaborate with stakeholders to define requirements for system integrations, user needs, and architectural designs.
Identify and implement solutions to improve data quality, ingestion/extraction processes, and overall data accessibility across SQL and other databases.
Execute system failovers and disaster recovery procedures to minimize risk and downtime.
Manage and implement Jack Henry system updates, releases, and customizations using PowerOn programming.

Leadership & Project Management

Assemble and lead project teams for high-impact system implementations, enhancements, and problem resolution initiatives.
Provide mentorship to junior team members, enhancing their technical proficiency and systems understanding.
Coordinate with internal departments, vendors, and external partners to ensure timelines, goals, and communication standards are met throughout all phases of projects.
Serve as a knowledge resource for training sessions and promote a culture of collaboration and continuous learning.
Maintain consistent project documentation and status reporting for all initiatives.
Remain available for on-call responsibilities to support urgent system changes or incidents.

Other Responsibilities

Collaborate with business units, vendors, and technical staff to achieve strategic business outcomes.
Perform additional duties as assigned.

Requirements

Minimum of 10+ years of systems support, administration, or management in a banking or credit union environment.
Proficient in PowerOn programming with strong experience customizing Symitar for reporting and system enhancements.
Expertise in Jack Henry system releases, including planning, testing, and deployment.
In-depth experience with SQL Server management including data ingestion, query optimization, and backups.
Strong project leadership skills and experience managing complex, cross-functional technical initiatives.
Advanced troubleshooting, analytical, and strategic problem-solving abilities in high-pressure environments.
Excellent communication skills; able to collaborate across technical and non-technical teams.
Familiarity with financial industry regulations and a strong commitment to compliance and audit readiness.
Flexibility to adapt to changing priorities, including availability for after-hours and on-call support.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Fri, 05 Dec 2025 00:00:00 EST 0 <![CDATA[IT Process Improvement Analyst]]> We are seeking a highly analytical and detail-oriented IT Process Improvement Analyst with strong Six Sigma expertise and experience working in the healthcare industry. This role will be responsible for evaluating, optimizing, and redesigning IT and operational workflows to improve efficiency, reduce waste, enhance quality, and support better patient and provider outcomes. The ideal candidate has a strong mix of process engineering, data analysis, IT systems understanding, and healthcare regulatory awareness.

Key Responsibilities

Analyze current IT and operational processes across clinical, administrative, and technical environments to identify inefficiencies, bottlenecks, and improvement opportunities.
Lead process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
Conduct root-cause analysis (RCA), develop actionable recommendations, and implement solutions that optimize workflows.
Collaborate with IT, clinical operations, revenue cycle, compliance, and quality teams to standardize and streamline processes.
Collect, interpret, and present data using dashboards, KPIs, and reports to inform decision-making.
Facilitate improvement workshops, process mapping sessions, and stakeholder meetings.
Support change management efforts, training, and communication to ensure adoption of new processes.
Ensure process improvements comply with healthcare regulations such as HIPAA, HITECH, CMS, and Joint Commission standards.
Recommend and support technology enhancements (EHR systems, workflows, automation, integrations, etc.).
Monitor post-implementation results to validate improvements and drive continuous optimization.

Required Qualifications

Bachelorâs degree in Information Technology, Healthcare Administration, Business, or related field.
Six Sigma certification (Green Belt required, Black Belt preferred).
3+ years of experience in process improvement, business analysis, or IT workflow optimization.
Experience in the healthcare industry (providers, payers, health systems, or health tech).
Strong understanding of healthcare IT systems (EHR/EMR, revenue cycle platforms, clinical applications, etc.).
Proficiency in process mapping tools (Visio, Lucidchart, Miro) and data analytics tools (Excel, Power BI, Tableau).
Strong knowledge of workflow optimization, LEAN principles, and continuous improvement best practices.
Excellent problem-solving, communication, and stakeholder-management skills.

Preferred Qualifications

Masterâs degree in Healthcare Administration, Informatics, or related field.
Experience with Epic, Cerner, Meditech, or other major EHR systems.
Familiarity with ITIL, SDLC, and healthcare quality improvement frameworks.
Experience with automation tools (RPA), workflow management, or process orchestration technologies.

?Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Tue, 18 Nov 2025 00:00:00 EST 0 <![CDATA[Software Project Manager Team Lead]]> Kavaliro is seeking an experienced and motivated leader to take on the role of Project Management (PM) Team Lead for our local Jacksonville client. This position plays a key part in guiding the PM organization, ensuring high performance, and delivering complex new product development projects on schedule and within budget. Reporting directly to the VP, the PM Team Lead acts as the central link between leadership, customers, and cross-functional teamsâdriving project excellence, mentoring PMs, and maintaining strong client and technical alignment.

What Youâll Do
1. Lead & Develop the PM Team

Provide hands-on leadership, coaching, and direction to Project Managers, ensuring consistent use of the client's project management standards and best practices.
Foster collaboration and standardization across the team, introducing process improvements to strengthen delivery performance.
Champion new product development methodologies in partnership with engineering leadership, helping to embed best practices throughout the organization.

2. Oversee Project Delivery

Ensure all PM activities stay aligned with contractual goals, schedule milestones, and quality expectations.
Review project progress, quality, and deliverables regularly to confirm alignment with client and technical requirements.
Serve as the main escalation point for customers, maintaining open communication and proactive relationship management.
Identify potential project risks early, implement mitigation plans, and ensure timely corrective action.
Support PMs in closely monitoring budgets, schedules, and resource allocation to maintain strong financial control.

3. Drive Process Improvement & Business Impact

Uphold consistent and accurate documentation across all projects.
Encourage a culture of learning by sharing lessons from past projects and integrating improvements into future work.
Partner with the VP to streamline workflows and eliminate bottlenecks across teams.
Support business development efforts and technical sales discussions by helping shape project proposals that align with client needs and company goals.

Qualifications
Required:

Bachelorâs degree in Engineering or related field.
At least 5 years of experience leading new product development projects.
Proven success managing integrated hardware and software projects in iterative or agile environments.
Strong people leadership skills with experience managing multidisciplinary engineering teams (5â20+ members).
Ability to excel under pressure and maintain focus in a fast-paced environment.
Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
Proficiency in Microsoft Office and MS Project.
Must be legally authorized to work in the U.S.

Preferred:

PMP certification.
Experience managing subcontractors and suppliers.
Familiarity with manufacturing processes.
Background in the railway industry.

?Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Tue, 11 Nov 2025 00:00:00 EST 0 <![CDATA[Sr. Consultant, Salesforce]]> What Youâll Do

As a Senior Salesforce Consultant, you will lead end-to-end Salesforce implementation projects â translating client requirements into scalable solutions and ensuring successful delivery across design, configuration, deployment, and support. This role blends hands-on configuration work with strategic consulting, client relationship management, and internal mentorship.

Key Responsibilities Include

Leading discovery, requirement gathering, and solution design workshops with clients
Configuring and customizing Salesforce using declarative tools to meet unique business needs
Acting as Product Owner on assigned projects, managing backlogs and aligning feature delivery with business goals
Leading or participating in Salesforce implementations, including data migration and system integration
Creating comprehensive documentation including technical specifications, user guides, and training materials
Participating in pre-sales efforts such as solution scoping, demos, and estimating
Mentoring junior consultants and providing guidance on best practices and career development
Responsible for prioritization, maintenance and refinement of product backlog and update the backlog based on feedback, changes in priorities, and new insights
Collaborating across cross-functional teams including developers, architects, and analysts
Maintaining client relationships by providing ongoing support, insights, and proactive communication
Contributing to process improvement efforts and internal capability building within the Salesforce practice

You Have

A bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
Active Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, Sales/Service/Community Cloud Consultant)
At least 2+ years of experience in Salesforce consulting or solution architecture with a proven track record of successful enterprise implementations
Expertise in Salesforce architecture, configuration, automation, data modeling, and integrations using declarative tools
Experience with Agile project management, including backlog refinement, user stories, acceptance criteria, and sprint planning
Strong technical writing, analytical, and problem-solving skills

Key Responsibilities
Technical Leadership & Oversight

Oversee the configuration, maintenance, and optimization of the Credit Unionâs core banking applications, including Symitar, OpCon, Synapsys, Synergy, Image Center, SymConnect, and ARCU.
Supervise and actively participate in Disaster Recovery planning, testing, and execution to ensure uninterrupted service and robust business continuity.
Manage the implementation of software releases and updates for Jack Henry systems, including testing, deployment, and coordination with stakeholders.
Provide expert-level support for SQL Server environments related to data ingestion, extraction, optimization, and backup.
Create accurate and timely system reports, ensuring data integrity and reliability.
As needed, perform hands-on technical work as a Core Systems Analyst to support high-priority tasks or fill temporary bandwidth gaps.

Team Leadership & Development

Lead, coach, and develop a team of Systems Analysts, offering regular one-on-one support to align performance goals with professional development.
Provide career mentorship and growth opportunities tailored to individual team members.
Set clear expectations and deadlines, ensuring all projects meet timelines and objectives.
Ensure thorough documentation of software configurations, issue resolutions, and systems architecture.

Operational & Strategic Execution

Ensure the accuracy, uptime, and resiliency of all core and ancillary banking systems.
Consistently deliver results under high-pressure conditions, with attention to detail and adherence to compliance standards.
Support system failovers and execute strategic initiatives that align technology with organizational goals.
Deliver timely, high-quality outcomes across multiple initiatives with competing priorities.

Cross-Functional Collaboration

Collaborate with internal business units, external vendors, and cross-functional technical teams to deliver system enhancements and resolve issues.
Serve as a liaison between business goals and technical capabilities, fostering mutual understanding and shared success.
Communicate effectively with both technical and non-technical stakeholders to drive alignment and transparency.

Additional Duties

Maintain flexibility to work in a dynamic environment with changing priorities.
Provide after-hours and on-call support as needed for critical system updates or issue resolution.
Perform other duties as assigned.

Requirements

10+ years of experience supporting or managing banking or financial applications in a technical role.
At least 3+ years of experience supervising technical professionals.
Expert-level knowledge of Jack Henry core banking systems, including update and release management.
Strong track record in leading complex, cross-functional projects from planning through execution.
Proven ability to manage SQL Server environments, including performance tuning and backup operations.
Extensive experience executing failovers and disaster recovery drills to safeguard mission-critical systems.
Excellent analytical, troubleshooting, and problem-solving skills in high-stakes environments.
Strong communication and interpersonal skills with a collaborative, team-oriented mindset.
Comfortable working in dynamic settings with evolving priorities and after-hours demands.

m grow their career in a way that aligns with their goals.
Essential Duties & Responsibilities:

Leads a team of Systems Analysts to provide oversight and configuration management of all Symitar Credit Union systems.
Supervises advanced Support of Critical Core Applications: OpCon, Synapsys, Synergy, Image Center, Symconnect and ARCU
Provide coaching and guidance to team members, helping them to achieve success in their current roles as well as their careers.
As needed, perform the hands on work of a Core Systems Analyst to supplement team bandwidth and capabilities.
Supervise the Disaster Recover Planning and Testing for all core banking applications.
Ensure the team maintains documentation of Software configurations and support issue resolution.
Consistently meet assigned project deadlines and goals.
Maintain strong attention to detail in high-pressure situations.
Create accurate and timely reports from Credit Union systems, ensuring data validity.
Collaborate with business units, vendors and technical staff to achieve business results.
Excellent interpersonal and communications skills with both technical and non-technical staff
Strong analytical skills
Performs such other duties as might be assigned

Requirements

Minimum 10+ years experience working with Banking or other finance related Business Applications in an Advanced Support, Analyst or Administrator capacity
Minimum 3+ year experience supervising others in technical roles.
Expert in managing and implementing updates and releases for Jack Henry core banking systems, ensuring smooth transitions through meticulous planning, rigorous testing, and effective coordination with cross-functional teams.
Proven expertise in executing system failovers and disaster recovery drills, minimizing risk of outages and protecting data integrity essential for continuous banking operations.
Skilled in managing SQL Database Servers, with a focus on data ingestion, extraction, query optimization, and performing backups, which supports robust data availability and system efficiency.
Demonstrated success in leading complex, cross-functional projects within the core banking domain, from initiation to completion, ensuring alignment with strategic goals and delivering results on time and within budget.
Strong analytical and troubleshooting abilities with a strategic approach to resolving critical system issues, ensuring uninterrupted core banking services in high-stakes scenarios.
Excellent communication skills with the ability to effectively collaborate with both technical and non-technical stakeholders, fostering clear understanding and cohesive teamwork across departments.
Ability to work in a dynamic environment with changing priorities.
Ability to work On Call or provide After-Hours support in order to install, upgrade, or resolve issues with critical Software and/or Systems.

Key Responsibilities

Design, implement, and maintain CI/CD pipelines for on-prem and hybrid applications.
Manage and support on-premises infrastructure including physical and virtual servers (VMware, Hyper-V, etc.).
Automate infrastructure provisioning and configuration using tools such as Ansible, Terraform, or PowerShell.
Maintain and improve system performance, scalability, and reliability across dev/test/prod environments.
Collaborate with development teams to streamline code deployment, version control, and release management.
Monitor system health, implement proactive alerts, and ensure uptime through observability tools (Prometheus, Grafana, ELK, etc.).
Manage and optimize container orchestration platforms such as Docker and Kubernetes (on-prem or hybrid).
Support security hardening, patching, and compliance initiatives.
Assist with cloud integrations (AWS, Azure, or GCP) as the organization evolves to hybrid models.
Troubleshoot system and application issues and participate in an on-call rotation as needed.

Qualifications
Required:

5+ years of experience as a DevOps Engineer, Systems Engineer, or related infrastructure automation role.
Hands-on experience managing on-premises environments (VMware, bare-metal, Windows/Linux servers).
Proficiency with CI/CD tools (Jenkins, GitLab CI, Azure DevOps, etc.).
Experience with scripting and automation (Bash, PowerShell, Python).
Familiarity with networking fundamentals, DNS, load balancing, and security best practices.
Solid experience with monitoring and logging tools (e.g., ELK Stack, Prometheus, Grafana).

Preferred:

Experience with hybrid cloud architectures (AWS, Azure, or GCP).
Knowledge of infrastructure as code (IaC) tools such as Terraform or CloudFormation.
Exposure to Kubernetes, Docker, Helm, or other container platforms.
Bachelorâs degree in Computer Science, Information Systems, or related field.
Relevant certifications (AWS, Azure, RHCE, DevOps Professional, etc.) are a plus.

Key Responsibilities

Design, develop, and maintain end-to-end software solutions using Java, C, and Python.
Develop robust and efficient backend APIs, microservices, and system integrations.
Write optimized C-based modules or services for high-performance components or legacy system integrations.
Implement modern front-end interfaces using frameworks such as React, Angular, or Vue.js.
Collaborate with DevOps to deploy and monitor applications in cloud or on-prem environments.
Participate in code reviews, architecture discussions, and technical design sessions.
Write unit, integration, and performance tests to ensure code reliability and maintainability.
Troubleshoot, optimize, and refactor code for performance, scalability, and security.
Contribute to CI/CD pipeline automation and development best practices.
Collaborate cross-functionally with QA, data, and security teams to ensure successful product delivery.

Required Qualifications

5+ years of professional software development experience in a full stack or backend-focused role.
Strong proficiency in Java (Spring Boot or similar), Python (Flask, Django, or FastAPI), and C/C++ for system-level development.
Solid understanding of RESTful APIs, microservices, and multithreaded programming.
Experience with front-end frameworks such as React, Angular, or Vue.
Familiarity with databases (PostgreSQL, MySQL, MongoDB, or similar).
Experience with Git, CI/CD tools, and containerization (Docker, Kubernetes).
Working knowledge of Linux/Unix systems and basic networking principles.

Preferred Qualifications

Experience with cloud environments (AWS, Azure, GCP).
Knowledge of software security best practices and secure coding standards.
Experience with data pipelines, machine learning integration, or IoT platforms is a plus.
Bachelorâs or Masterâs degree in Computer Science, Engineering, or related field.
Familiarity with Agile development methodologies.

Plan, execute, and manage the entire software project lifecycle, ensuring timely, within budget, and high-quality delivery.
Coordinate the project team, including developers, testers, and other stakeholders, to ensure smooth progress of the project.
Define project objectives, scope, risks, and resource requirements, and establish project plans and schedules.
Monitor project progress, identify and resolve issues and risks in a timely manner.
Communicate with clients and stakeholders to ensure clear project requirements and meet customer expectations.
Manage project budget, oversee costs, and resource utilization.
Regularly report project status and progress to the management.
Foster teamwork and improve team performance and productivity.
Ensure compliance with relevant regulations and standards.

Requirements:

Bachelor's degree or higher in Computer Science or related field preferred.
Minimum 1 year of experience
Familiar with SaaS products, SDKs, mobile applications, proprietary applications.
Experience in software project management preferred.
Familiarity with project management tools and methodologies such as Agile, Scrum, etc.
Excellent communication, leadership, and problem-solving skills.
Ability to adapt to change and work in a complex environment.
Strong teamwork and organizational skills.
Experience of ticketing system like JIRA is a plus.

Design, develop, and maintain cross-platform mobile and desktop applications using .NET MAUI and XAML
Implement modern, responsive UIs with React for web components as needed
Build and integrate scalable Azure-based backend services (e.g., Azure Functions, App Services, Cosmos DB, Azure SQL)
Write clean, efficient, and well-documented code using C# across the full application stack
Collaborate with UI/UX designers, product managers, and other developers to deliver intuitive and performant features
Implement and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
Ensure application performance, scalability, and security best practices
Participate in code reviews, architecture discussions, and Agile/Scrum ceremonies

Required Qualifications:

3+ years of experience as a full stack developer, with a focus on Microsoft technologies
Strong experience with .NET MAUI and cross-platform development
Proficient in C# and XAML
Experience building or integrating React front-end applications
Working knowledge of Azure services, including App Services, Functions, and storage solutions
Solid understanding of RESTful APIs, web services, and cloud-native application design
Familiarity with Git, CI/CD workflows, and DevOps practices

Preferred Qualifications:

Experience with Blazor Hybrid or transitioning from Xamarin to .NET MAUI
Knowledge of Azure B2C, authentication flows, and role-based access control
Background in mobile performance optimization and platform-specific customization

Translate customer requirements into a comprehensive traceability matrix, using input from specifications, SOWs, and other key documentation.
Evaluate technical needs and propose architectural solutions grounded in a strong understanding of both hardware and software.
Design and implement real-time systems that support operator and maintenance training functionality.
Participate in technical reviews (SETR) and in-progress updates (IPRs), ensuring that issues raised are documented and resolved appropriately.
Coordinate with cross-functional teams to ensure project scope, deadlines, and budgets are met.
Support system testing efforts, both on-site with customers and during early development phases.
Work alongside the business development team to produce accurate and professional responses to RFPs, RFIs, and similar requests.
Create documentation that meets Contract Data Requirements List (CDRL) standards.
Provide guidance and support to less experienced engineers.
Safely manage government-furnished equipment and sensitive materials.
Maintain a standard work schedule and be open to occasional overtime.
Take on additional responsibilities as needed.

Required Skills and Qualifications

Strong knowledge of simulation systems and the ability to recommend tailored solutions based on customer needs.
A proactive, self-directed mindset.
Excellent written and verbal communication skills.
Strong time management and prioritization abilities.
Comfortable taking direction from senior engineers or managers.
Eligible to obtain a security clearance if required.

Education and Experience

Bachelorâs degree in engineering plus 5+ years of systems engineering (or related) experience; OR
Bachelorâs in Computer Science with 7+ years in a related field; OR
High school diploma with 11+ years of relevant engineering experience.
A Masterâs degree in engineering is preferred.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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