Software Developer - Integration
8775 Baypine Road Jacksonville, FL 32256 US
Job Description
Software Developer- Integration
Jacksonville, FL
The Developer Support Engineer is an entry-level software developer responsible for managing and resolving complex technical escalations from third-party developer integrating to the company’s payment terminals.
Duties/Responsibilities:
- Work directly with the third-party developers to test and improve the quality of integrations from our software partners.
- Serve as an advocate for developers using the company’s SDK by ensuring the accuracy of  SDK technical documentation.
- Maintain and test the SDKs.
- Create relevant sample codes.
- Manage relationships with third-party developers.
- Work with third-party developers to debug and resolve technical integration problems.
- Drive projects that improve our developer support experience and operational processes.
- Writing code samples, tutorials, and technical articles for the developer community.
- Collaborate with other teams to resolve customers’ integration issues.
- Work with Quality Assurance team to identify bugs and improve the quality of solutions.
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Required Skills/Abilities:
- Functional coding skills in at least one of the programming languages (Java, C++, C#, Swift and Objective-C) and working knowledge of software and environments used to develop these programming languages.
- Knowledge in working with web services using SOAP and RESTful.
- Intuitive grasp of customer experiences and interaction, and how to improve them.
- Ability to quickly adapt to changing priorities and ambiguous information to generate innovative solutions in an extremely fast-paced environment.
- Enthusiasm to learn quickly in a new industry paradigm.
- Outstanding speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others.
- Strong organizational and multitasking skills with ability to balance competing priorities.
- Ability to work independently but also an actively participating team member.
- Logically skilled to analyze, troubleshoot and resolve problems in a unique, clever, and complete way.
Education and Experience: - Degree in Computer Science, Engineering, Statistics, Computer Science, Mathematics, or related field preferred.
Preferred Experience: - Experience with Mobile Application development preferred.
- Experience in cross platform development.
- Knowledge in Payment or Banking Industry.
- Knowledge in Operating Systems and Hardware.
Compensation
- 65k-70k
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Job Requirements
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