Application Support Digital Tech Lead

Parsippany-Troy Hills, NJ 07054

Posted: 05/30/2019 Industry: Other Area(s) Job Number: 35528

OVERVIEW
  • The Technical Lead, Application Support role is responsible for delivering maintenance and enhancement related tasks specific to one or more disciplines within the Engineering domain and providing hands on development to assist in delivering solutions in a timely manner.  
  • This person will partner with the Support Manager, Technical Leads, and development teams to develop work breakdown structures, assign tasks, and develop timelines that may be integrated into larger project plans.  
  • The Technical Lead may serve as the Engineering Technical lead on various capital initiatives, and/or will collaborate with strategic partners to integrate and deliver the projects on time. 
  • This person will also work with the Manager to assess the project progress and raise risks, develop mitigation plans and collaborate with other groups such as architecture, business solutions, business stakeholders and strategic partners.
  • The Technical Lead, Application Support role is responsible for delivering maintenance and enhancement related tasks specific to one or more disciplines within the Engineering domain and providing hands on development to assist in delivering solutions in a timely manner.  
  • This person will partner with the Support Manager, Technical Leads, and development teams to develop work breakdown structures, assign tasks, and develop timelines that may be integrated into larger project plans.  
  • This role is responsible for working with technical resources, both onsite and offshore, and tracking activities against the timeline, proactively communicating status, issues and risks and coordinating activities with other Information technology groups (e.g., Operations, Technical Support etc.).  
  • The Technical Lead will work directly with the Support Manager, Project Managers, and Product Managers to drive toward project timelines, and serve the overall project.  
  • The Technical Lead may serve as the Engineering Technical lead on various capital initiatives, and/or will collaborate with strategic partners to integrate and deliver the projects on time. 
  • This person will also work with the Manager to assess the project progress and raise risks, develop mitigation plans and collaborate with other groups such as architecture, business solutions, business stakeholders and strategic partners.

 

REQUIREMENTS
  • Minimum BS in Computer Science/Information Systems or related field and/or equivalent experience
  • Master' s Degree in Computer Science preferred.
  • 10+ years of related technical work experience in the implementation of complex, large scale, enterprise wide projects including analysis, design, development and delivery.
  • 7+ years of experience in leading or managing complex, large scale, enterprise wide data integration service related projects.
  • 8+ years of experience of core development and subject matter expertise in ecommerce, customer facing initiates.
  • 2+ years of experience in budgeting, forecasting and resource management.
  • Strong experience leading multi-site and/or off-shore development teams.
  • Experience with various software development estimation techniques.
  • Deep experience in Service Oriented Architecture design, development, governance, B2B integration and deployment using ESB.
  • Experience with CDN (Akamai), AEM, DAM, AWS Cloud based technologies, WebLogic, Web2.0, NoSQL, etc.
  • Must have experience with Java EE6 and current distributed application development technologies: Core Java, Spring, JSF, Rest API’ s, Node.js, XML, Web Services, JDBC, HTTP/S protocols and DNS & SSL.
  • Must have experience with EC2, Dynamo DB, Lambda, API Gateway, Kenisis and Cloud Security/Governance.
  • Experience with XHTML, CSS, JavaScript, JQuery, AJAX.
  • Experience with Cross-Browser development and W3C Accessibility standards.
  • Working experience of Bitbucket, Jira and Confluence.
  • Investigate ecommerce analytics for changes in performance and usability, such as page load times, bounce rate, conversion and provide optimized solutions.
  • Solid understanding of project management theory, industry best-practices, and trends.
  • Advanced knowledge of the various SDLC methodologies and their respective advantages and trade-offs.
  • Demonstrated ability to understand high level business requirements.
  • Ability to communicate technical issues to audiences with varying levels of technical acumen.
  • Solid understanding of project estimation methods.
  • Ability to accurately scope out length and difficulty of tasks and projects, creating manageable objectives, and goals and ensuring appropriate resource allocation.
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