B2B Collections Representative

Orlando, FL 32801

Posted: 09/26/2018 Industry: Other Area(s) Job Number: 31662

Kavaliro is seeking multiple Business to Business collection professionals for one of their leading clients in Orlando. 

Essential Duties and Responsibilities (Other duties may be assigned)
  • Work with customers to follow up an old/past due balances, including the sending of dunning letters
  • Review and validate credit requests received from customer
  • Maintain/update customer contact log
  • Route any issues that can’ t be resolved to relevant authority in BU/Regional Finance
  • Review and validate invoice adjustments and process all valid adjustments
  • Conduct data and process analysis
  • Promote and provide exceptional customer service
  • Perform activity level work as needed


Required Qualifications, Skills and Abilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Business – to – Business collections experience required
  • Strong communications skills (written and verbal)
  • Strong organizational and interpersonal skills
  • Strong computer skills/competencies in Microsoft Office Suite
  • Ability to learn new systems quickly
  • Ability to maintain accuracy and flexibility in a fast paced environment
  • Ability to prioritize and handle multiple tasks


Education and/or Experience: 
  • Associate’ s Degree (A.A.) or equivalent from two-year college or technical school preferred 
  • Minimum 1  year  of  related experience and/or training; or equivalent combination of education, training and experience

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