Bilingual AWS SysOps Engineer (Mandarin)
Job Description
This is an onsite position based in Jacksonville, FL, working Monday through Friday from 9:00 AM to 6:00 PM.
Responsibilities
- Monitor and maintain SaaS environments to ensure optimal performance, availability, and stability.
- Perform routine health checks, upgrades, and preventative maintenance activities while identifying and addressing system bottlenecks and data inconsistencies.
- Independently investigate and resolve operational issues and system errors, while assisting with major incident response efforts, documentation, and post-incident reviews.
- Partner with security and compliance teams by gathering audit artifacts, providing access records and logs, and implementing remediation actions when needed.
- Work alongside customer support and sales teams to troubleshoot customer-facing issues through environment analysis and log investigation.
- Develop and maintain automation scripts using Shell or Python to streamline recurring tasks and improve operational efficiency.
- Participate in an on-call rotation and provide timely support for production incidents and service disruptions.
- Bachelor's degree in Computer Science or a related technical discipline.
- Experience supporting Kubernetes environments, including familiarity with Pods, Services, Deployments, and common troubleshooting practices.
- Working knowledge of technologies such as Nginx, MySQL, Redis, and Kafka, with the ability to perform basic configuration and issue resolution.
- Proficiency with Shell scripting and/or Python for automation and operational support.
- Familiarity with AWS services including EC2, RDS, S3, VPC, and IAM; experience with EKS is a plus.
- Exposure to infrastructure automation tools such as Ansible or Terraform is preferred.
- Fluent Mandarin Chinese is required to effectively collaborate with overseas headquarters, along with professional English communication skills for the local work environment.
- Strong problem-solving abilities, communication skills, and the ability to work effectively in a team-oriented environment.
- Willingness to participate in an on-call rotation and respond to critical production issues as needed.
If you enjoy solving complex operational challenges, automating repetitive processes, and contributing to the reliability of mission-critical SaaS platforms, we'd love to hear from you.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Jacksonville, FL
What to expect when working with Kavaliro
Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.
01
Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.
02
You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.
03
Your Kavaliro recruiter will discuss and review potential job opportunities.
04
When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.
05
When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.
More From Kavaliro
About Us
We ve been in the staffing business for over 10 years because we receive great satisfaction helping both companies and job candidates find their perfect match.
Meet our teamLife at Kavaliro
We take culture seriously and believe true strength comes from a collaborative and open-minded environment where everyone is supported and empowered to succeed.
Learn moreCareers at Kavaliro
If you want to always have your finger on the pulse of the latest and newest trends in staffing and recruiting, join the Kavaliro team!
See internal opportunitiesCareer Advice
We offer guidance on resume revisions, clarifying your career objectives, and other advice to help you land your dream job.
Visit our blog