240 E Central Pkwy, Altamonte Springs, FL 32701 US
We are currently seeking a talented and experienced Business Analyst with a strong background in claims operations to join our team. This role will play a critical part in analyzing business processes, identifying improvement opportunities, and driving efficient and effective claims management solutions.
Claims Process Analysis:
- Conduct in-depth analysis of existing claims processes, workflows, and systems to identify areas for improvement and optimization.
- Collaborate with stakeholders, including claims managers, operations teams, and IT professionals, to gather requirements and understand business needs.
- Document and communicate findings, process maps, and business requirements to stakeholders, ensuring clarity and alignment.
Business Requirements Gathering and Documentation:
- Elicit and document business requirements for claims operations, including system enhancements, process improvements, and data analytics.
- Translate business requirements into functional specifications and user stories, ensuring a clear understanding of the desired outcomes.
- Collaborate with cross-functional teams, including IT developers and QA analysts, to ensure accurate and timely implementation of business requirements.
Claims Data Analysis and Reporting:
- Analyze claims data to identify trends, patterns, and opportunities for process improvements and cost savings.
- Develop and maintain claims-related reports and dashboards to provide actionable insights to management and stakeholders.
- Collaborate with data analysts and reporting teams to enhance data visualization and reporting capabilities for claims operations.
Process Improvement and Optimization:
- Identify process inefficiencies, bottlenecks, and areas of risk within claims operations and recommend process improvements and solutions.
- Conduct root cause analysis for claims-related issues, collaborating with stakeholders to implement corrective actions and prevent future occurrences.
- Support process improvement initiatives, including automation, digitization, and standardization efforts, to enhance claims efficiency and customer satisfaction.
- Collaborate with internal stakeholders, including claims managers, underwriters, customer service teams, and IT professionals, to ensure successful implementation of business solutions.
- Facilitate effective communication and collaboration between business and IT teams to align goals, expectations, and deliverables.
- Provide regular updates to stakeholders on project progress, risks, and mitigation strategies.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Proven experience as a Business Analyst in the insurance industry, with a focus on claims operations.
- Strong knowledge and understanding of claims processes, systems, and best practices.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.
- Proficiency in data analysis tools and techniques, such as Excel, SQL, or data visualization tools.
- Strong documentation and requirements gathering skills, with the ability to translate business needs into technical specifications.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
- Strong attention to detail and organizational skills, with the ability to manage multiple priorities and meet deadlines.
What to expect when working with Kavaliro
Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.
Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.
You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.
Your Kavaliro recruiter will discuss and review potential job opportunities.
When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.
When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.
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