Business Process Designer
526 South Church Street Charlotte, NC 28202
Can sit at 3 different locations: St. Petersburg, FL, Charlotte, NC and Raleigh, NC. Please provide location request in resume.
- Update and maintain existing Standard Operating Processes delivered from Grid Solutions projects/program for ongoing business operations, in accordance with guidelines established by Business Process Management methodology and governance. The updated process should align with the current business operations and be efficient and effective.
- Manage, plan, schedule, and facilitate process review sessions to review the process documentation with Document Owners and SMEs. Deliverables include updated Standard Operating Processes, process maps, RACI matrices, and related supporting documents. Identify potential KPIs to support SOP revisions.
- Ensure quality of work output for process documentation meets the required guidelines and standards for accuracy and consistency across all business processes.
- Submit deliverables to Documents Management Fusion Administrator for publication into the Fusion repository and access in the Process Library