Change Management Specialist

Orlando, FL 32801

Posted: 10/22/2018 Industry: Other Area(s) Job Number: 32020

RESPONSIBILITIES: 
  • Apply a structured methodology (Prosci’ s ADKAR) and lead change management activities on assigned projects including:
    • Assessing the change impact;
    • Creating the change management strategy for the project and integrating change management activities into project plan;
    • Creating actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan;
    • Define and measure success metrics and monitor change progress;
    • Completing change management assessments throughout the project lifecycle including user readiness;
    • Identifying resistance and analyzing, preparing and delivering recommendations for risk mitigation tactics to the project leadership team;
    • Track and report issues to the project leadership team;
    • Stakeholder management in partnership with the project team leadership;
    • Consulting and coaching project team members, stakeholders and sponsors on change management principles;
  • Drafting change related communications and coordinating supporting activities in partnership with the project team and related support organizations.
  • Promote change management at the organizational level by:
    • Building awareness of change management philosophy and its value;
    • Supporting, coaching and engaging leaders on change management opportunities;
    • Partnering with the Change Agent Network to support changes across the organization and help build their change maturity through coaching and educational opportunities. 
       

QUALIFICATIONS:
  • 3 years of project level change management experience
  • Bachelor' s Degree in business, organizational leadership, human resources, communications, industrial and organizational development/psychology, education, or a related discipline
  • Experience in SharePoint, and Office 365 Education
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong problem solving and troubleshooting skills with experience exercising mature judgment
  • Proficiency in Word, Excel, PowerPoint, and internet searching 
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