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Client Support Technician

Orlando, FL 32801

Posted: 06/09/2026 Industry: IT Job Number: 55334

Job Description

Client Technologies Technician / Application Support Specialist
We are seeking a Client Technologies Technician to provide Tier 2 support, configuration, and ongoing administration of enterprise business applications and end-user technologies. This role is ideal for a technology professional who enjoys troubleshooting, supporting business-critical systems, and working closely with users to deliver exceptional service.
Key Responsibilities
  • Provide Tier 2 support for enterprise applications and end-user technology issues.
  • Configure, deploy, and maintain software applications and business systems.
  • Troubleshoot application, system, and connectivity issues to ensure optimal performance.
  • Support Microsoft 365 environments, Windows workstations, and collaboration platforms.
  • Assist with user account administration, access management, and device support.
  • Utilize ITSM tools to manage incidents, service requests, and documentation.
  • Collaborate with business and technical teams to implement system enhancements and process improvements.
  • Create and maintain technical documentation, procedures, and knowledge base articles.
  • Support remote users through VPN, remote access, and mobile device management solutions.
  • Provide regular project and support status updates to leadership.
Required Qualifications
  • Minimum of 2+ years of experience in software, application delivery, and technical support.
  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent experience will be considered.
  • Strong experience supporting Windows 10/11 and Microsoft 365 environments.
  • Hands-on experience with Active Directory, Group Policy, and Microsoft SCCM.
  • Familiarity with ServiceNow or other IT Service Management (ITSM) platforms.
  • Working knowledge of PowerShell scripting for automation and troubleshooting.
  • Experience supporting VPN connectivity, remote desktop tools, and Microsoft Intune or other MDM solutions.
  • Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP.
  • Experience supporting collaboration tools such as Microsoft Teams and Zoom.
Preferred Skills
  • Strong analytical and troubleshooting abilities.
  • Excellent customer service and communication skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Proven reliability, professionalism, and attention to detail.
  • Experience supporting enterprise applications, ERP, CRM, or other business systems is a plus.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job Requirements

Hybrid
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.
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About Orlando, FL

Explore exciting job opportunities in the vibrant city of Orlando, Florida! Known for its endless sunshine, world-famous theme parks including Walt Disney World and Universal Studios, a thriving arts scene with galleries like the Orlando Museum of Art, and a variety of recreational activities such as Lake Eola Park and the iconic Lake Eola swan boats, Orlando is a hub of innovation and creativity. With a booming economy and diverse job market, this city offers growth potential and a unique lifestyle that blends southern charm with modern amenities. Discover your next career move in Orlando and be part of a dynamic community that celebrates diversity and opportunity. Dive into our job listings today and kickstart your professional journey in the heart of the Sunshine State!

What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.

01

Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.

02

You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.

03

Your Kavaliro recruiter will discuss and review potential job opportunities.

04

When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.

05

When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

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