Clinic Manager
8081 Turkey Lake Rd ste 650 Orlando, FL 32819 US
Job Description
Responsibilities/Job Functions:
Managerial:
- Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.
- Maintain operation standards according to the company’s defined KPI (Key Performance Indicators) benchmarks.
- Coach staff on performance and professional development holding all employees to the highest standards of operational excellence.
- Lead weekly meetings with clinic staff to ensure goal achievement, continuous training and franchise consistency.
- Utilizing a “hands on” approach in upholding company policies and standards regarding clinic operations, cleanliness and staff duties.
- Pay close attention to detail, be well organized, be able to multitask, prioritize responsibilities and have the flexibility to work a variety of roles to ensure the job is done in a timely manner.
- Identifies any issues or problems regarding clinical/operational policies, service levels rendered or personnel; develop and implement any appropriate corrections, adjustments and solutions
- Always thinking on a “Proactive” vs “Reactive” level
- General Office responsibilities: Executes daily Opening / Closing procedures, collection & data entry of patient registration paperwork, Patient scheduling, knowledge of verification of benefits, EMR reports, cash handling, product sales, product inventory, and banking.
- Telephone handling: Using the company approved telephone script, schedule appointments and communicate with patients.
- Consultation: through individual consultations, present the company services and onboard new patients daily.
- Conducts follow up calls to patients to discuss the patient’s progress and address any missed appointments.
- Obtains patient's vitals, EKG, injection administration and Phlebotomy (this can also be taught if it is not a current skill set of yours)
- Counsel patients on their progress and diet during weekly visits
- Documents patient progress notes in the patient chart and/or EMR
- Performs other clinical duties as required
- $50k-$60k
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