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Credit and Collections Analyst

Jacksonville, FL 32256

Posted: 03/28/2024 Industry: Accounting/Finance Job Number: 49770

Job Description

Kavaliro is seeking a Credit and Collections Analyst to work under the direct supervision of the Credit manager. The Credit and Collections Analyst is responsible for performing functions to assist in the application of the Corporate Credit Policy. 

Essential Duties/Accountabilities: 
  • Contact customers as necessary to collect accounts receivable and to confirm payment status. 
  • Review accounts receivable status of all service centers in the assigned territory to assure they are in a sound condition. Communicates with the Credit Manager or Director as necessary to discuss the territory’s overall collection status. 
  • Follow proper credit department procedures in the handling of past due customers. 
  • Communicate with service center managers and sales representatives regarding their past due customers. 
  • Set up and monitor payment schedules for seriously delinquent customers. 
  • Appropriately identify and collect service charges, obtaining approval from the Credit Manager for any write-offs. 
  • Elevate issues to the Credit Manager or Director as necessary. 
  • Refer non-responsive parties to the Credit Manager for third party collections. 
  • Identify and resolve payment discrepancies, referring problems to the appropriate service center. 
  • Work to resolve customer deductions, including but not limited to short payments, tax issues, warranty disputes, etc. 
  • Process NSF checks upon receipt, sending demand letters and following up with the check writer and bank as necessary. Notify the appropriate service center to facilitate collection. 
  • Set up and maintain customer files, tax exempt customers, maintaining all changes to the appropriate records. 
  • Monitor and evaluate credit limits. 
  • Process new credit applications. 
  • Process job accounts, sending NTO, lien requests, etc. Monitor payments. 
  • Process/conduct credit references. 
  • Conduct themselves in a professional and courteous manner in all aspects of interaction with customers and employees. 
  • Perform other duties as assigned. 

  • Previous experience inCredit and/or Collections 
  • Strong interpersonal skills. 
  • Ability to communication effectively and professionally with customers and co-workers. 
  • Proficiency in Microsoft Office Products. 
  • Proficient in Microsoft Office products.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.


Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.


You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.


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When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

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