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Data Analyst

Orlando, FL 32801

Posted: 05/17/2023 Industry: IT Job Number: 47384

Job Description

Data Analyst will be responsible for the performance, integrity and security of membership and program database. The Data Analyst will be involved in the planning and development of the database, as well as providing technical assistance/training for users and ensuring data remains reliable and consistent.

The position monitors the effective use of data collection and reporting systems, manages staff use of outcome measurement tools and data entry, guides the analysis and translation of data, and produces weekly, monthly, annual, and ad hoc reports for senior management.

KEY ROLES (Essential Job Responsibilities):
Data and Outcomes:
  • Responsible for maintaining the integrity of and performance of membership and program database.
  • Ensure accurate and efficient data collection and entry by auditing staffs’ use of database, as well as training Staff on systems.
  • Identify and evaluate potential risks and make necessary recommendations.
  • Analyze trends affecting program operation, performance and outcomes, and make necessary recommendations.
  • Inform end users of changes in databases and train them to utilize systems.
  • Manage annual registration, survey implementation, survey results analysis, report preparation.
  • Prepare weekly, monthly, annual, and other reports as needed.
  • Maintain knowledge of all data systems utilized by Operations division.
  • When necessary, develops new data collection and tracking tools for membership, outcomes, and quality oversight.
  • Identifies discrepancies in data and advises appropriate departments on how to remedy the discrepancies.
  • Communicates directly with membership database vendors to ensure organizational needs are met.
  • Provides timely reporting to enhance agency annual goals around average daily attendance, frequency of attendance, membership, and outcomes achievement.
  • Delivers support, technical assistance, and training to staff around membership database usage and data collection.

  • Create standardized Membership Audit Checklist for use at each Club.
  • Produce follow-up audit report and corrective action plan, if needed. Audits to include but not limited to the following:
    • Programming Schedules
    • Scan In/Out of Facility and Programs
    • Sign In/Out Sheets
  • Prepare data reports to verify if collected data is correct. Provides guidance to staff to fix discrepancies.

  • Bachelor’s Degree required.
  • 2-3 years of database management experience.
  • Salesforce experience preferred; Salesforce Admin certification a plus.
  • 2-3 years of experience working with outcome measurement tools, creating reports, and conducting data analysis
  • Advanced proficiency in Microsoft Word, Excel, and Outlook as well as experience using web-based data collection systems and other databases.
  • Strong and effective communication skills, both verbal and written along with excellent presentation and facilitation skills to small, large, and diverse groups.
  • Ability to lead and collaborate with others.
  • Ability to identify issues, problem solve, prioritize, multi-task, and delegate assignments to strengthen overall company performance with limited supervision.
  • Knowledge and use of technology to maintain and improve outcome assessment, surveys, reports, and audits.
  • Demonstrates ability to manage time and projects efficiently
  • Ability to troubleshoot and resolve basic hardware and software challenges.
  • Valid Florida Driver’s License

Job Requirements

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