Desktop Architect

Weston, FL 33326

Posted: 04/10/2019 Industry: Other Area(s) Job Number: 32404

Job Description

Job Requirements:

This role will be responsible for product enhancements, system configuration and technical expertise, designing and developing the systems and images with current OS patches and updates.


Primary Duties and Responsibilities:
  • Design, develop, and test laptop and desktop images.
  • Maintain laptop and desktop images with up-to-date Operating System updates and patches
  • Undertake design, development, and testing of application packaging for automated deployment, self-service, or manual installation
  • Undertake design, development, and testing of Group Policy Objects and/or other policies for automated deployment or manual execution
  • Design, develop, and test all approved applications to current supported versions and work with the application owners on what should be included or not
  • Act as Subject Matter Expert (SME) in managing one to two of our users’ systems via SCCM/JAMF
  • Work with the Client Problem Management team to create requirements, develop enhancements and/or fixes to production end user environments
  • Maintain up-to-date documentation of systems, policies and supported applications
  • Present verbal and written recommendations promoting improvements to achieve operational excellence
  • Assist in evaluating new hardware and peripherals to improve productivity and simplify work lives


Required Qualifications:
  • 2+ years’ experience with laptops, desktops, hardware and software
  • 2+ years’ experience with Microsoft based platforms (SCCM, JAMF, Office, Bitlocker, Windows Server)
  • 2+ years’ experience with VMWare Virtualization technologies
  • Strong ability to enhance desktop security and configuration management through Group Policy Objects (GPO), and with Active Directory and GPO' s/GPP' s as well as the ability to create custom policies
  • Understanding of network connectivity, security and accessibility required
  • Must have strong knowledge of TCP/IP, Windows, Network Topologies, SCCM, Jamf Pro and HorizonView management and systems security best practices


  • Bachelor' s degree required, ideally in Computer Science or Management Information Systems and 3+ years’ work experience


Certificates, Licenses, Registrations:
  • Microsoft MCSE certification is preferred
  • SCCM certification and/or Jamf CCT Certification required
  • ITIL or VMware certifications is preferred
  • Previous experience using with ServiceNow incident management system and/or JIRA project tracking system is preferred
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