Desktop Engineer/Architect

Pittsburgh, PA 15205

Posted: 09/09/2019 Industry: Other Area(s) Job Number: 36611

DESCRIPTION
  • Windows-based PC provisioning, troubleshooting, lifecycle management.
  • Expert in the area of Intel/Windows PC technology.
  • Helps define global architecture and standards for worldwide enterprise.
  • Understand and develop all supported components in standard PC configuration for hardware & software.
  • Responsible for evaluating needs and configuration of non-standard PC hardware and software requirements
  • Leads team in defining requirements for equipment for facilities.
  • Primary employee leading the US in the responsibility for creating, modifying & supporting global Group Policy Objects for PCs and end users.
  • Supporting the Global Windows 10 and Office 365 rollout & steady state.
  • Develops alternative solutions and handles complex problems independently related to PC issues, as the top tier of the escalation

 

REQUIREMENTS
  • 7+ years related working experience. 3+ years of experience and Bachelor’ s Degree in Computer Science is also acceptable
  • Good knowledge in AD and group policy (Scripting desktop engineering, like VB script, power shell is a plus in).
  • Knowledge in Win10 O365, VMware. Will act like a 3rd level support for HW/SW, for example an escalation with Microsoft because login delays
  • Deep knowledge of and ability to troubleshoot Microsoft Windows, Office, Active Directory, PC architecture.
  • Excellent collaboration, networking, and customer service skills Ability to translate business needs to IT offerings (create new ones, etc.)
  • Ability to effectively document solutions and create knowledge entries
  • Knowledge of PC hardware, architecture, and software, including future trends.

 

PREFERENCES
  • Experience in working with Microsoft Premier Support
  • Understanding of network, VPN technologies and LanDesk, desired
     
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