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Desktop Support Analyst

Winter Park, FL 32792

Posted: 01/17/2025 Industry: Information Technology Job Number: 51877

Job Description


General Function

Performs moderately complex analytical, technical and administrative work in the planning, design and installation of new and existing computer systems. Provides day-to-day consultation, instruction, troubleshooting and problem solving to computer users for hardware, software, network and related computer systems and devices. Evaluates, reviews and enforces County computer hardware and software standards. This position requires knowledge of all phases and variations of computing systems and support

Works under close supervision of the Systems Support Supervisor. Performance is reviewed through observations, conferences, reports and achievement of desired results.

Representative Duties
  • Installs, configures and ensures the effective operation of all end user hardware and software, peripheral equipment and mobile devices within established  standards.
  • Monitors and responds to Service Center trouble calls and provides end user training in use of equipment and software.
  • Confers with the customer to diagnose simple to moderately complex problems, apply solutions and assist in determining the types of hardware and software required to meet business needs.
  • Ensures end user hardware, software and associated devices interconnect seamlessly with diverse systems such as file servers, email servers, computer conferencing systems and application servers.
  • Creates, runs, and troubleshoots simple to moderately complex scripts, batch files, or installation procedures.
  • Performs moderately complex troubleshooting procedures encompassing multiple technology platforms.
  • Coordinates efforts with technical staff and customers to determine and resolve client issues under direction of technical lead.
  • Reviews licensing problems and performs software and hardware audits throughout the organization. Provides audit reports and assessments and ensures compliance with licensing regulations.

Job Requirements

On-Site
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About Winter Park, FL

Ready to embark on a new career adventure near Winter Park, Florida? Discover exciting job opportunities in this vibrant city pulsating with opportunities for growth and success. Nestled in the Sunshine State, Winter Park boasts an enchanting blend of picturesque parks, charming boutiques, and renowned cultural attractions like the Charles Hosmer Morse Museum of American Art and the Annie Russell Theatre. With a thriving culinary scene featuring farm-to-table restaurants and the famous Winter Park Farmers' Market, this area promises a delightful lifestyle filled with unique experiences. Explore our job listings and unlock your potential in this captivating city!

What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.

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Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.

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You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.

03

Your Kavaliro recruiter will discuss and review potential job opportunities.

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When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.

05

When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

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