Director of IT

Orlando, FL 32806

Posted: 06/15/2018 Industry: Other Area(s) Job Number: 29850

The Director of Technology will oversee all elements of IT infrastructure and initiatives to identify technological solutions and strategy for the organization and oversee the training and implementation of new systems. Primary responsibilities of this role are related to ensuring that all IT systems and people are effective and functioning within the scope of budget, time, and organizational priorities

Reports to:  CIO

Essential Duties and Responsibilities | Where you’ ll make the most impact 

IT Strategy 

Ensure effectiveness and continuity of IT services throughout the organization through planning, technical leadership, and project coordination 

Define business and systems requirements for technology implementations; Recommend, and lead project management for major information systems 

Stay abreast of latest trends/software/technologies to develop forward thinking strategy for technology
Become deeply knowledgeable and how the work of each department supports the mission in order to serve as an advisor in identifying and implementing technological solutions to aid workflow and solve chronic problems 

Develop and recommend an organization wide approach to digital security as well as country-specific technology and security plans for staff and consultants 

Develop and maintain IT policies as related to security, BYOD, and other relevant components 

Design an asset management strategy and ensure that company assets are tracked and maintained responsibly 

Oversee the design of IT set ups for all offices and work with Manager of Technology to oversee the implementation 

IT Management and Leadership 

Establish and maintain an environment of success aligned with organizational priorities and values for Manager of Technology and other future IT staff 

Manage vendor relationships with technology consultants, particularly the managed service provider, setting goals and priorities 

Direct the work of IT consultants as they install, maintain, repair/replace IT hardware or software 

Oversee network administration and design including servers, switches, firewalls, etc. as maintained by IT consultant 

Oversee plans for user training designed and carried out by the Manager of Technology 


Administrate cloud-based and on-premises services and software including Office 365, Dropbox, VOIP management console, etc. 

Develop and manage the annual information technology budget 

Monitor and regularly test data backups in offices to ensure business continuity in the event of a disaster or hardware failure 

Qualifications and Desired Qualities | What you' ll need to be successful 

Experience working in an international organization/context and designing technology systems in complex security contexts for remote users 

Experience in a human rights or other higher-risk field preferred 

Relevant senior-level experience and education in Computer Science, CIS, Engineering, related field 

One or more of the following certifications:  CompTIA, CCNA, MCSE, CISA, CISSP highly preferred 

Adept at presenting ideas in user-friendly language to a non-technical audience 

Tactical, analytical, evaluative, and problem-solving abilities 

Fluent Windows OS/Mac OS 

Familiarity with Linux server environment 

Experience with Windows Small Business Server; Advanced Microsoft Office skills including O365 administration 

Demonstrated customer service attitude and approach 

Knowledge of applicable laws and regulations as they relate to technology issues 

Proven time-management skills and ability to prioritize and meet deadlines 

Ability to provide consistent director-level leadership, flexibility, and collaboration across departments and functional areas. 
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