IT Operations Engineering Manager
1 Innovation Way, Ste B Woodland Park, CO 80863 US
Job Description
Duties:
- Manage IT systems, initiatives, and operations
- Manage and monitor IT projects and activities related to IT systems in a timely manner and provide periodic progress reports to the Director of IT Operations
- Meet regularly with senior IT staff, departments, and Network Systems staff to define, develop, and review goals, initiatives, and challenges regarding IT systems.
- Responsible for managing the IT Operations engineering staff; including hiring, training, evaluation, guidance, discipline, and development of staff
- Responsible for defining, reviewing, and maintaining technology budget, purchases, inventory, and hardware/software replacement cycles in relation to IT systems
- Review and maintain data protection and emergency recovery plans related to systems
- Manage the development and documentation of IT Systems policies, procedures, workflows (SLAs) and standardizations
- Other tasks as needed
Qualifications:
- 5+ years combined experience in technical engineering, process development and technical operations and management
- Proven problem-solving and analytical thinking skills.
- Requires working knowledge of current technology needs within a large ministry organization
- Microsoft certifications a plus
- Strong background in O365, and Azure
- CompTIA Project+ preferred
- Excellent collaborative skills to work effectively with teams throughout the organization.
- 3+ years of experience developing and maintaining detailed system designs and documentation
- 3+ years of experience in technical troubleshooting and diagnostics
- Proven process improvement and documentation skills
- Good understanding of network topologies, DNS, DHCP, Windows and Mac environments
- IT Department structure and planning experience within a multi-site international organization as it relates to defining and providing organizational solutions
- Ability to understand complex hardware and software systems and workflows
- Outstanding Project Management, documentation, follow-through, problem solving skills, resourcefulness, attention to detail, and communication skills, both written and verbal
- Ability to maintain and organize broadcast program libraries in accordance with ministry and industry standards
Job Requirements
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