IT Support Analyst

Rochester, MN 55902

Posted: 11/15/2018 Industry: Other Area(s) Job Number: 32517

  IT Support Analyst Specific

Assist with operational aspects related to processing of IT requests. Responsibilities will include intake processing, status tracking of requests, quality checking for completeness, and effectively communicating with team members and customers, with the ability to follow procedures. Expectations include composing correspondence emails, agenda packets, and documentation or workflow with minimal errors.

Qualifications

Experienced clerical resource qualifications for this position include proficiency with spreadsheets, information systems, SharePoint, agenda/document preparations, and data entry.

Skill requirements include attention to detail, quality oriented, highly organized, and have the ability to multi-task.

Additional must-have qualifications are: strong verbal and written communication skills and basic IT knowledge.

1 or 2 yr degree/diploma in admin asst/secretarial field OR min. of 2 yrs experience
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