IT Technician (Desktop/Helpdesk) Jobs in Prescott AZ

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Prescott, AZ 86301

Posted: 07/25/2024 Industry: IT Job Number: 50907

Job Description

Our Client is seeking to contract a IT Technician (Desktop/Helpdesk). IT Technicians provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion.

Required Technical Skills:
•   Strong general troubleshooting skills - client computers
•   Technical knowledge of PC and desktop hardware and their internal components
•   Hands-on hardware troubleshooting experience
•   Working technical knowledge of current protocols, operating systems, and standards
•   Ability to operate tools, components, and peripheral accessories
•   Able to read and understand technical manuals, procedural documentation, and OEM guides
•   Familiarity of Active Directory
•   Knowledge of Windows-based operating systems
•   Applicant must have strong communication skills, including written, email, documentation, and verbal
•   Strong knowledge of Microsoft Office applications

Required Non-Technical Skills:
•   Must be able to work successfully and productively on their own, as well as in teams
•   Must be able and willing to adjust planned work throughout the day when conflicting priorities arise
•   Successful applicant must have strong interpersonal skills
•   Familiarity with ticketing systems, such as ServiceNow
•   Maintain up to date documentation

Not required, but desired:
•   Preferably has experience working in an enterprise environment
•   Familiarity with supporting iPhone and iPads
•   Familiarity with enterprise Applications, including:
o   Microsoft M365 (SharePoint, Teams)
o   RSA SecurID
o   Microsoft Authenticator
o   Microsoft Software Center Console Management (SCCM)

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

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About Prescott, AZ

Ready to embark on your next career adventure in Prescott, Arizona? Nestled in the heart of the beautiful mountains of northern Arizona, Prescott offers a unique blend of small-town charm and big-city opportunities. Imagine a thriving job market surrounded by stunning landscapes, with nearby landmarks such as the iconic Whiskey Row, the historic Courthouse Plaza, and the picturesque Granite Dells. Enjoy delicious Southwestern cuisine and explore the vibrant art scene at galleries like 'Tis Art Center and Gallery. With year-round festivals, outdoor recreation at Prescott National Forest, and a welcoming community spirit, Prescott is the perfect place to grow your career. Browse our job listings today and discover all that this enchanting region has to offer!

What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.

Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.

You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.

Your Kavaliro recruiter will discuss and review potential job opportunities.

When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.

When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

IT Technician (Desktop/Helpdesk)

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