Clinical Application Analyst IV (RN)
2200 River Plaza Drive Sacramento, CA 95833 US
Job Description
Primary Responsibilities:
Lead daily operational and system support for scheduling applications (Clairvia and related tools), ensuring consistent functionality and adherence to established scheduling best practices.
Collaborate with clinical and administrative departments to resolve scheduling issues, maintain configuration accuracy, and uphold service levels across all facilities.
Provide hands-on troubleshooting and testing support for system updates, enhancements, and integrations, escalating issues appropriately through defined channels.
Partner with cross-functional teams to align scheduling workflows with payroll, timekeeping, and HR processes, particularly during UKG transition activities.
Participate in project design, build, and optimization for business and clinical applications related to scheduling, timekeeping, and resource planning.
Support change management and training efforts by assisting staff and leaders in understanding system functionality, best practices, and process updates.
Maintain thorough documentation of configuration changes, testing results, and issue resolutions.
Act as a subject matter expert for scheduling data and reporting, ensuring compliance with enterprise standards and regulatory requirements.
Key Skills & Experience:
Minimum 1+ years of healthcare scheduling operations experience; experience supporting or managing Clairvia or UKG scheduling systems strongly preferred.
Demonstrated ability to manage scheduling for large healthcare environments (multi-hospital, multi-department scope).
Working knowledge of standard business and clinical applications, including Microsoft Office Suite and related scheduling tools.
Strong communication and stakeholder management skills; able to adapt tone and approach to various audiences from frontline users to senior leadership.
Proven ability to remain composed under pressure, escalate appropriately, and maintain organizational stability during system transitions.
Independent, resourceful, and detail-oriented with a willingness to learn and uphold established practices.
Experience in Epic or EHR integration projects preferred but not required.
Bachelor’s degree in Nursing or related field required; active RN license preferred.
Behavioral Competencies:
Professional communication: Adjusts communication style and tone for diverse audiences.
Ownership: Demonstrates accountability for assigned hospitals/departments and follows through on issue resolution.
Adaptability: Remains flexible and open to learning while maintaining consistency in scheduling practices.
Escalation judgment: Recognizes when to raise issues to leadership or technical teams efficiently and constructively.
Additional Information:
Work hours: Standard business hours, Monday–Friday (Pacific Time Zone).
Location: Remote or hybrid depending on department needs.
Reports to: Functional Lead, Scheduling (UKG).
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
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