5225 Tech Data Drive Clearwater, FL 33760
- Develop basic knowledge of CIS system(s) and revenue services processes
- Resolve billing, accounts receivable, or payment exceptions for routine, non-complex account scenarios.
- Resolve usage, billing issues and other situations that will prevent an accurate bill from being rendered
- Resolve pre-bill and post-bill exception/problems that prevent accounts from billing for basic residential and small C&I rate schedules .