JIRA Specialist

Weston, FL 33326

Posted: 11/08/2018 Industry: Other Area(s) Job Number: 32401

Job Summary:

Seeking a JIRA Specialist to assist in supporting our client JIRA and Confluence applications.  The position requires someone who is self-motivated, has a strong technical background, and possesses great communication skills.  Responsibilities of this position include: reviewing, analyzing, and supporting the applications.  This position works closely with Business Analysts, Project Managers, business users, managers, and other Information Technology resources to maintain and customize these mission-critical systems.

 

Essential Duties and Responsibilities
  • Maintains and supports JIRA and Confluence implementations
  • Responsible for all aspects of application and system administration, including troubleshooting user issues, configuring user accounts, workflows, custom fields, dashboards, reports, etc.
  • Assists with system maintenance and upgrades
  • Participates in research, design and implementation of new system features and/or plugins
  • Documents system design, configuration and user training guides
  • Assists with user training sessions
  • Requires minimal supervision on small to medium scale projects
  • Works closely with business users to identify new business needs and/or process issues and recommends process improvements based on those needs

 

Required Qualifications/Skills:            
  • 2+ years’ experience with JIRA and Confluence
  • Candidates should possess 3-7 years’ experience in technology related field - supporting, developing and/or integrating multiple enterprise systems
  • Must possess ability to multitask, prioritize and work with multiple users and applications while maintaining a professional attitude
  • Must be willing and able to change direction during development as requirements and priorities change
  • Must possess strong understanding of the business processes behind the applications
  • Must have strong written and verbal communication skills across teams and levels of organization

 

 

Preferred Qualifications/Skills:
  • Knowledge of Agile methodology
  • Knowledge of networking and database troubleshooting techniques using command line and SQL tools such as SQL management studio
  • Experience supporting Linux environments

 

Interpersonal Skills:
  • Positive team player attitude with excellent verbal and written communication skills
  • Self-motivated and willing to “ do what it takes” to get the job done and learn new methodologies
  • Must show a desire to seek out solutions to problems rather than immediately ask for help
  • Good judgment and decision-making abilities

 

 

Education:
  • Bachelor’ s degree or equivalent preferred
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