Journeyman Network & Systems Administrator
3503 Surveyor Street Pope Airfield, NC 28310 US
Job Description
- Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.
- Provides end-user software and hardware troubleshooting.
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
- Participates in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
- Resolve Tier II issues as they arise
- Maintains current knowledge of relevant technology as assigned.
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
- May coach and review the work of less-experienced professionals. May serve as a team or task leader.
REQUIRED QUALIFICATIONS:
- TS/SCI Clearance Required
- CompTia Sec+ (8570 IAT II)
DESIRED QUALIFICATIONS:
- AA/AS (or equivalent experience)
- 8+ years of experience
- Cisco or Network/Systems Administration Experience (CCENT or CCNA)
Job Requirements
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