Logistics Specialist - International
Job Description
This position is based onsite in our client's Jacksonville office, with a schedule of Monday through Friday, 9:00 AM to 6:00 PM.
Key Responsibilities
- Accurately enter and manage shipment information within internal systems
- Monitor inbound shipments and provide updates to ensure on-time delivery
- Assist with preparing and submitting import documentation in line with compliance requirements
- Coordinate with vendors, freight forwarders, and internal teams regarding shipment status
- Investigate and resolve discrepancies related to shipping documents or delivery schedules
- Maintain well-organized records of all shipping and import documentation
- Provide administrative and reporting support to the logistics team as needed
- Oversee air import shipments from booking through final delivery (ocean experience is a plus)
- Prepare and review key shipping documents such as air waybills, invoices, packing lists, and manifests
- Ensure compliance with customs and government regulations, including ACE and ISF filings
- Act as a primary point of contact for agents, overseas partners, carriers, and airlines
- Handle invoicing processes, ensuring accuracy and supporting overall shipment profitability
- Troubleshoot and resolve issues such as delays, damages, or cargo discrepancies
Qualifications
- High school diploma or equivalent required; associate’s degree preferred
- 5+ years of experience in logistics, supply chain, or administrative support, with import experience preferred
- Working knowledge of import processes and documentation
- Strong attention to detail with a high level of accuracy in data entry
- Proficiency in Microsoft Excel and data management tools
- Excellent organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
Preferred Skills
- Bilingual in English and Mandarin (preferred, not required)
- Experience working with freight forwarders and customs brokers
- Familiarity with import regulations and compliance standards
- Experience with ERP systems or logistics tracking platforms
Job Requirements
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