Medical Imaging Scheduler / Receptionist
2001 Dwight Way Berkeley, CA 94704 US
Job Description
Key Responsibilities:
- Provide front-desk reception and clerical support, including answering phones, scheduling appointments, and greeting patients in a professional and courteous manner.
- Register patients, verify insurance eligibility and benefits, process authorizations, and inform patients of financial responsibility.
- Request prior imaging studies from referring physicians and other medical facilities; process requests for records, reports, and imaging CDs.
- Coordinate and schedule imaging procedures across modalities such as ultrasound, mammography, x-ray, and bone densitometry.
- Suppo technologists, physicians, and supervisors by managing data entry, compiling reports, and assisting with daily departmental operations.
- Handle patient concerns promptly and refer significant issues to the supervisor as needed.
- Maintain accurate filing systems, manage correspondence, and ensure confidentiality of all patient information.
- Participate in departmental quality improvement, compliance, and staff development initiatives.
- Maintain a clean and organized workspace and waiting area.
Required Skills & Experience:
- Minimum of 6 months of work experience in a radiology department required.
- Two plus (2+) years of experience as a medical receptionist, preferably in a radiology or imaging environment, preferred.
- Working knowledge of medical office procedures and medical terminology preferred.
- Proficient with basic computer and keyboarding skills.
- Strong verbal and written communication abilities.
- Excellent customer service and interpersonal skills.
- High attention to detail and accuracy.
- Ability to multitask and work effectively in a fast-paced environment.
- Strong teamwork and problem-solving skills.
- Ability to read and interpret written instructions, perform basic math calculations, and follow standardized procedures.
Job Requirements
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