Patient Services Specialist

Jacksonville, FL 32224

Posted: 08/12/2019 Industry: Other Area(s) Job Number: 35911

Patient Services Specialist

Requires continuous face to face patient interaction and communication with physicians, nursing, and other clinical support staff; requires critical thinking skills with strong attention to detail. Requires the ability to prioritize daily tasks simultaneously within a fast paced, ever changing work environment; must be adaptable and flexible within a strong team structure. Obtain and verify patient demographics, scan medical insurance information into the Epic EMR, advises patients of scheduling delays and serves as a direct contact and resource to the patient.  Ability to utilize appropriate resources in multiple areas to research and resolve issues related to the episode of care. Other job-related duties as assigned by leadership including training of new employees. This role requires flexibility which may include cross-coverage to other areas in need as well as work schedule adjustments in response to departmental needs.

Education and/or Experience:
High school diploma or GED 

 
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