Product Operations Coordinator
Job Description
Kavaliro is seeking a highly organized and resourceful Product Operations Coordinator to support the development, procurement, and management of a diverse product portfolio that includes promotional merchandise, branded apparel, and specialty consumer products. This position serves as a critical link between suppliers, customers, and internal departments, helping ensure products are sourced efficiently, orders are processed accurately, and projects move smoothly from concept to delivery.
The ideal candidate combines strong administrative and organizational skills with a customer-focused mindset and an eye for branding, product presentation, and detail.
Key Responsibilities Product Sourcing & Vendor Relations
- Research, identify, and engage with suppliers to source products that align with customer requirements and business objectives.
- Build and maintain positive relationships with vendors while negotiating pricing, lead times, and product specifications.
- Coordinate product development initiatives, including sample requests, product evaluations, and supplier communications.
- Monitor supplier performance and proactively address any issues related to quality, availability, or delivery schedules.
- Assist with the development and implementation of branded packaging, custom labeling, and other product presentation materials.
- Ensure packaging and product details align with established branding guidelines and customer expectations.
- Review product specifications and packaging requirements to maintain consistency and quality across all product lines.
- Enter and maintain accurate product, pricing, inventory, and order information across purchasing, POS, and customer management systems.
- Generate and manage purchase orders while tracking order progress from placement through delivery.
- Verify data accuracy and maintain organized records for sourcing projects, product approvals, invoices, and shipping documentation.
- Support inventory and product management initiatives by ensuring system information remains current and reliable.
- Serve as a resource for customers by providing product information, order status updates, and assistance with fulfillment-related questions.
- Collaborate with sales, marketing, and operations teams to ensure product offerings support business goals and customer needs.
- Help resolve sourcing, production, or delivery issues by coordinating communication between all parties involved.
- Contribute ideas and recommendations that improve processes, efficiency, and overall customer satisfaction.
- Monitor products throughout the sourcing and fulfillment process to ensure quality standards are met.
- Verify compliance with applicable licensing, branding, and product specifications.
- Maintain detailed documentation of approvals, samples, revisions, and supplier communications.
- Bachelor's degree in Business, Supply Chain Management, Marketing, or a related field, or equivalent professional experience.
- 1+ years of experience in sourcing, purchasing, procurement, vendor management, or a related function.
- Experience working with promotional products, branded merchandise, apparel, or consumer goods is a plus.
- Proficiency with purchase order systems, CRM platforms, POS systems, and Microsoft Office applications.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Effective written and verbal communication skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Appreciation for branding, packaging, and product presentation.
- Solutions-oriented professional with strong problem-solving abilities.
- Customer-focused mindset with a commitment to service excellence.
- Highly organized and capable of managing detailed product and vendor information.
- Collaborative team player who builds strong relationships across departments and with external partners.
- Adaptable and flexible when priorities shift or business needs evolve.
- Comfortable balancing administrative responsibilities with project coordination and vendor interaction.
- Thrives in a dynamic, deadline-driven environment while maintaining a high level of accuracy and professionalism.
Job Requirements
On-Site
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What to expect when working with Kavaliro
Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.
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Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.
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You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.
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Your Kavaliro recruiter will discuss and review potential job opportunities.
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When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.
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When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.
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