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QA Analyst - Incident Response

Jacksonville, FL 32256

Posted: 04/24/2024 Industry: IT Job Number: 50115

Job Description

Kavaliro is seeking a QA Analyst for a Jacksonville payment technology company. You'll be tasked with executing meticulous testing procedures to uphold stringent quality standards for software.

  • Engage in the thorough observation, testing, diagnosis, and reporting of faults within both software and hardware.
  • Address and troubleshoot issues raised by customers promptly and effectively.
  • Document and rectify quality complaints and concerns systematically.
  • Develop and implement comprehensive test plans and test cases for various projects and product launches.
  • Acquire proficiency in diverse QA testing methodologies and standards.
  • Collaborate closely with the Development Engineering and QA teams.
  • Methodically identify, isolate, and monitor bugs throughout the testing process.
  • Proactively anticipate and address potential user-facing issues.
  • Undertake responsibilities for mobile application testing.

Required Skills/Abilities:
  • Strong communication skills, both written and verbal, are indispensable for effective collaboration and clear articulation of ideas.
  • Ability to work seamlessly within a team, fostering productive relationships in both physical and remote work environments.
  • Aptitude for translating technical concepts to non-technical stakeholders and vice versa.
  • Exceptional time management abilities, crucial for juggling multiple tasks and meeting deadlines consistently.
  • Keen attention to detail coupled with a patient demeanor.
  • A proactive problem-solving approach and a sense of ownership towards assigned tasks.

Education and Experience:
  • A bachelor's degree in Computer Science or a related field is required.
  • 1+ years of hands-on testing experience is preferred.
  • Prior experience in coding is advantageous, with 1+ years of relevant experience being a significant plus.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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About Jacksonville, FL

Ready to take your career to the next level? Explore our job opportunities in the vibrant Jacksonville, Florida area! Nestled along the beautiful coast of the Sunshine State, Jacksonville boasts a perfect blend of urban amenities and natural beauty, offering a high quality of life and countless growth opportunities for professionals. With its stunning beaches, thriving arts scene at Jacksonville Landing and Cummer Museum of Art & Gardens, delicious seafood cuisine, and sports events like Jacksonville Jaguars games at TIAA Bank Field, this dynamic city has something for everyone. Join us in Jacksonville and unlock your career potential in this enchanting coastal paradise!

What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.


Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.


You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.


Your Kavaliro recruiter will discuss and review potential job opportunities.


When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.


When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

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