Revenue Support Analyst
Job Description
Key Responsibilities
- Support the application of corporate credit policies under the guidance of the Credit Revenue Support Manager
- Create and maintain accurate customer records within the Customer Master system
- Establish and manage tax-exempt customer accounts, ensuring all required documentation is current and compliant
- Update customer information, including contact details, tax status, and other relevant data
- Serve as a point of contact for inquiries from field teams, sales staff, and customers
- Review and process credit limit adjustment requests, including accessing and evaluating credit reports
- Manage incoming credit applications through Outlook, ensuring completeness and proper documentation
- Process and document cash applications, verifying correct tax treatment and maintaining records in Intellichief
- Handle job account setup requests and related administrative tasks
- Perform additional duties as needed to support the team and business operations
Qualifications
- High school diploma or equivalent (GED required)
- Prior experience in credit, collections, or a related field is preferred
- Proficiency in Microsoft Office applications
Core Skills & Competencies
- Strong written and verbal communication skills, with the ability to interact effectively across teams
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong analytical and problem-solving capabilities
- Self-motivated with the ability to work independently and take initiative
- Strong organizational and time management skills, with a focus on meeting deadlines
- Adaptability and willingness to continuously learn and stay current in the field
- Ability to work effectively with diverse teams and stakeholders
- Sound judgment and basic negotiation skills
Job Requirements
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