Revenue Support Manager
Job Description
Kavaliro is seeking a Revenue Support Manager for our local Jacksonville client who will play an important role in supporting the organization's financial operations and customer account management processes. This position is responsible for overseeing credit-related activities, maintaining accurate customer records, and ensuring compliance with company credit policies. The ideal candidate will have strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Administer and enforce corporate credit policies in alignment with company guidelines and leadership direction.
- Maintain and update customer account information, ensuring records remain accurate, complete, and compliant with tax and regulatory requirements.
- Manage customer credit limits by reviewing requests, evaluating creditworthiness, obtaining credit reports, and approving credit adjustments within established authority levels.
- Process new customer credit applications, verify required documentation, establish approved accounts, and coordinate the collection and submission of tax-related forms.
- Review and manage job account requests, ensuring all required information is received, credit terms are established, and appropriate stakeholders are notified of account setup details.
- Serve as a primary contact for inquiries related to new account creation and credit application status.
- Collaborate with internal teams to support efficient customer onboarding and account maintenance processes.
- Perform additional duties and special projects as assigned.
- High School Diploma or GED required; Bachelor's degree preferred.
- 3+ years of experience in commercial credit, accounts receivable, revenue support, or a related financial function.
- Professional credit certifications, such as NACM, are a plus.
- Prior experience within a wholesale distribution environment is beneficial.
- Proven ability to establish positive working relationships with both customers and internal teams.
- Strong verbal and written communication abilities.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Ability to work effectively in a dynamic, fast-moving environment.
- Strong problem-solving and analytical capabilities.
- Self-motivated with the ability to work independently and take initiative.
- Effective time management and multitasking skills.
- Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
- Experience leading, mentoring, or coaching team members is highly desirable.
- Ability to communicate effectively in English, both verbally and in writing, to ensure compliance with company policies, training requirements, and safety procedures.
- This position primarily operates in an office environment and requires frequent use of computers, telephones, and other standard office equipment.
- Employees may be required to sit, stand, walk, bend, kneel, crouch, or reach as needed throughout the workday.
- Extended periods of computer use are required.
- Visual capabilities necessary for the role include reading, data review, close-up work, and the ability to distinguish details accurately.
- Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.
Job Requirements
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What to expect when working with Kavaliro
Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.
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Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.
02
You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.
03
Your Kavaliro recruiter will discuss and review potential job opportunities.
04
When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.
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When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.
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