Senior Microsoft Exchange/PowerShell Engineer (Microsoft Places Engineer III)
Job Description
Position Summary
The Microsoft Places Engineer supports the implementation, administration, and operation of Microsoft Places and related Microsoft 365 workplace technologies. This role is responsible for configuring workplace resources, maintaining location hierarchies, supporting room and desk booking solutions, troubleshooting issues, and assisting with automation and reporting activities. The engineer works closely with Microsoft 365 administrators, workplace technology teams, facilities teams, and business stakeholders to support a reliable and accurate workplace experience.
Pay Rate: Up to $62.50 per hour
Primary Responsibilities
- Administer Microsoft Places buildings, floors, rooms, workspaces, desk pools, and individual desks.
- Maintain location metadata, maps, tags, labels, and workplace attributes.
- Support onboarding of new buildings, rooms, and workplace resources.
- Administer Exchange Online room and workspace mailboxes.
- Configure booking policies, scheduling settings, and resource calendars.
- Support Microsoft Places integration with Microsoft Teams, Outlook, Exchange Online, and Teams Rooms.
- Troubleshoot booking, scheduling, and workplace experience issues.
- Perform data validation, inventory reviews, and configuration audits.
- Develop and maintain PowerShell scripts for automation, reporting, and bulk updates.
- Support testing, pilot activities, and production deployments.
- Create operational documentation and support procedures.
Typical Engineering Activities
The Microsoft Places Engineer regularly performs activities such as:
- Creating and configuring room mailboxes and workspace mailboxes in Exchange Online.
- Building and maintaining Places hierarchies including buildings, floors, sections, rooms, workspaces, and desks.
- Uploading and updating room photos for conference rooms and workplace resources through Microsoft Entra ID and Microsoft 365 administration tools.
- Associating desks with peripherals and workplace assets to support desk reservation experiences.
- Managing Teams Rooms and shared space information within the Teams Rooms Pro Management portal.
- Associating monitor serial numbers, asset tags, and room hardware information with desks and meeting spaces.
- Validating parent-child relationships between buildings, floors, rooms, workspaces, and desks.
- Supporting migration from Room Finder to Places Finder experiences.
- Managing Places tags, labels, amenities, and workplace attributes.
- Creating and maintaining floor maps and workplace location data.
- Bulk importing and updating Places data using PowerShell and Microsoft Graph.
- Auditing room, desk, and workspace configurations for accuracy.
- Troubleshooting room booking, desk booking, check-in, and auto-release issues.
- Supporting Teams Premium and Places feature deployments.
- Validating occupancy, utilization, and workplace analytics data.
- Coordinating workplace information synchronization between facilities systems, OSIS, and Microsoft Places.
- Performing inventory reconciliation between Exchange, Teams Rooms, Places, and facilities databases.
- Creating operational reports and automation scripts to reduce manual administration effort.
- Supporting pilot testing, user acceptance testing, and production rollouts.
Required Technical Skills
- Degree in Computer Science
- 3+ years of PowerShell Coding experience
- 3+ years of overall Microsoft Exchange experience
- Strong communication and organizational skills
- Ability to be onsite full-time in Pleasanton or Corona, CA
Microsoft Places
- Buildings, Floors, Rooms, Workspaces, and Desks
- Places Finder
- Places Administration
- Workplace Presence
- Places Analytics
- Resource Mailboxes
- Room Mailboxes
- Workspace Mailboxes
- Booking Policies
- Calendar Processing
- Room Lists
- Exchange Online PowerShell
- Teams Administration
- Teams Integration with Places
- Teams Rooms Fundamentals
- Presence and Attendance Features
- Security Groups
- Administrative Roles
- Enterprise Applications
- Resource Attributes
- Device & Resource Management Fundamentals
- PowerShell
- Microsoft Graph
- Data Validation
- Reporting and Inventory Analysis
- Experience supporting Microsoft 365 environments.
- Experience administering Exchange Online resource mailboxes.
- Experience with Microsoft Teams and Teams Rooms.
- Experience with PowerShell scripting and automation.
- Knowledge of workplace technologies, facilities platforms, or resource management systems.
- Microsoft 365 or Teams Administrator certifications preferred.
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