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Senior Technical Program Manager - Digital Commerce Experience

Orlando, FL 32801

Posted: 07/15/2026 Industry: IT Job Number: 55629

Job Description

We are seeking a Senior Technical Program Manager to lead end-to-end digital commerce initiatives that enhance customer experience across web, mobile, and omnichannel platforms. This role bridges Product, UX, Engineering, Architecture, Analytics, and Operations to deliver scalable, high-performing digital experiences.
The successful candidate combines strong technical program leadership with a deep understanding of modern commerce platforms, customer experience, and software engineering.
Key Responsibilities
  • Lead end-to-end delivery of digital commerce capabilities from discovery through production launch.
  • Partner with Product, UX, and Engineering to define technical delivery plans and release strategies.
  • Coordinate multiple engineering teams delivering customer-facing applications and backend services.
  • Manage dependencies across APIs, commerce platforms, identity, payments, search, personalization, and analytics.
  • Drive program governance, sprint planning, release readiness, and implementation planning.
  • Ensure scalability, accessibility, performance, and operational readiness are incorporated throughout delivery.
  • Coordinate testing strategies, production validation, and post-release monitoring.
  • Track delivery health using engineering metrics and business outcomes.
  • Identify technical risks and drive mitigation plans across distributed teams.
Required Qualifications
  • 7+ years leading technical software delivery programs.
  • Experience with enterprise commerce or digital experience platforms.
  • Strong understanding of APIs, cloud-native applications, frontend/backend architectures, and software development lifecycle.
  • Experience partnering directly with engineering leadership and product organizations.
  • Excellent stakeholder communication and executive reporting skills.
Preferred Qualifications
  • Experience with Adobe Commerce, Shopify, Salesforce Commerce Cloud, or similar platforms.
  • Experience delivering omnichannel commerce capabilities.
  • Familiarity with experimentation, analytics, personalization, and customer data platforms.
  • Agile or Scrum certification.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job Requirements

Remote
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.
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About Orlando, FL

Explore exciting job opportunities in the vibrant city of Orlando, Florida! Known for its endless sunshine, world-famous theme parks including Walt Disney World and Universal Studios, a thriving arts scene with galleries like the Orlando Museum of Art, and a variety of recreational activities such as Lake Eola Park and the iconic Lake Eola swan boats, Orlando is a hub of innovation and creativity. With a booming economy and diverse job market, this city offers growth potential and a unique lifestyle that blends southern charm with modern amenities. Discover your next career move in Orlando and be part of a dynamic community that celebrates diversity and opportunity. Dive into our job listings today and kickstart your professional journey in the heart of the Sunshine State!

What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.

01

Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.

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You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.

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Your Kavaliro recruiter will discuss and review potential job opportunities.

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When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.

05

When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

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