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Software Support Engineer

Kissimmee, FL 32801

Posted: 09/11/2026 Industry: IT Job Number: 56066

Job Description


We are seeking an experienced Software Support Engineer who enjoys solving complex technical issues, supporting enterprise applications, and building strong relationships with end users. This role is ideal for a technology professional who is a true problem solver, thrives in customer-facing environments, and has broad technical knowledge across multiple platforms and systems.

Pay: $80,000 to $90,000 annually
Responsibilities
  • Provide advanced application and software support to internal users and business stakeholders.
  • Analyze, troubleshoot, and resolve software-related issues.
  • Serve as a subject matter expert for assigned applications.
  • Monitor application performance and ensure system availability and integrity.
  • Coordinate with third-party vendors to resolve application issues when necessary.
  • Assist with application upgrades, enhancements, implementations, and migrations.
  • Develop and maintain technical documentation and system configurations.
  • Participate in projects related to application deployments and improvements.
  • Train users on new and existing software solutions.
  • Mentor junior team members and contribute to technical best practices.
Required Qualifications
  • Bachelor's degree in Information Technology or a related field, or equivalent experience.
  • 5+ years of application support or software support experience.
  • Strong troubleshooting and root-cause analysis skills.
  • Experience supporting enterprise applications and business systems.
  • Working knowledge of SQL and relational databases.
  • Experience conducting user training and technical presentations.
  • Excellent communication and customer service skills.
Preferred Qualifications
  • Experience with cloud-based technologies and migrations.
  • Knowledge of scripting languages such as PowerShell.
  • Familiarity with ITIL methodologies.
  • Experience supporting multiple business applications in a large enterprise environment.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job Requirements

Hybrid
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.
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About Kissimmee, FL

Ready to take your career to new heights near Kissimmee, Florida? Embrace endless sunshine, vibrant culture, and exciting career growth opportunities that await you in Central Florida. From the enchanting landscapes of Lake Tohopekaliga to the lively entertainment options at Disney World, there's something for everyone in this dynamic region. With renowned art galleries like the Osceola Arts and thrilling sports events at the ESPN Wide World of Sports Complex, Kissimmee promises a perfect balance of work and play. Discover your dream job in this bustling area today and let your career shine in the Sunshine State!

What to expect when working with Kavaliro

Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.

01

Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.

02

You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.

03

Your Kavaliro recruiter will discuss and review potential job opportunities.

04

When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.

05

When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.

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