Temporary Mortgage Loan Coordinator I (construction loans)
Job Description
Our client is seeking a Temporary Mortgage Loan Coordinator I (construction loans) for a contract opportunity.
KEY RESPONSIBILITIES:
Member Experience:
- Provide exceptional service to all Members, volunteers, internal team members, and service providers.
- Represent in a courteous and professional manner at all times.
- Intake new loan applications into Accenture Mortgage Cadence Loan Fulfillment Center (LFC) from Members via phone, walk-in, referrals from branches, other departments, or Loan Officers.
- Act as the primary contact for Member walk-in traffic for mortgage lending department.
- Respond to branch emails requesting Member walk-in’s and return calls with a sense of urgency.
- Collect upfront documents such as income and asset verification from Members. Run “Contact Us” report daily from LFC and follow up with Members requests or questions.
- Upon receipt of daily Incomplete Loan report, review incomplete loan in LFC and determine next steps with Member to complete loan application or adverse action.
- Log-in to department phone queue during scheduled times.
- Cross-sell products and services.
- Process and deliver various regulatory notices, such as Reg B/10 Day, Statement of Credit Denial, Credit Score Disclosure, etc. as necessary to remain compliant.
- Ensure confidentiality and safeguard sensitive Member financial information.
- Upload various loan documentation to virtual loan folders in a timely manner.
- Monitor Mail Mortgage Lending emails, and scanned documents from branches and distribute as necessary.
- Assignment of daily loan applications to LO team.
- Assist Loan Processing team with WVOE and VVOE.
REQUIREMENTS:
- 2+ years of experience operating of a PC with word processing and spreadsheet software and intranet and Internet access.
- Ability to communicate effectively both verbally and in writing.
- Ability to establish and maintain effective work relationships with a diverse group of people including vendors and other Credit Union team members.
- Ability to act independently and confidentially, using discretion and tact.
- Ability to analyze situations and recommend workable solutions.
- Ability to coordinate a variety of activities simultaneously and prioritize work.
- Ability and desire to work in a team environment.
Job Requirements
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Napa, CA
What to expect when working with Kavaliro
Just like with our clients, we build our process to meet each individual candidate s needs. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit.
01
Call us with a detailed overview of your experience, skills, background, and goals. If you are local and prefer, we will set up a face-to-face interview.
02
You will be asked to complete an online assessment form to assess your skill level. At the same time, your references will be checked.
03
Your Kavaliro recruiter will discuss and review potential job opportunities.
04
When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.
05
When you begin your employment tenure with the client, Kavaliro will continue to be there to support you in your career.
More From Kavaliro
About Us
We ve been in the staffing business for over 10 years because we receive great satisfaction helping both companies and job candidates find their perfect match.
Meet our teamLife at Kavaliro
We take culture seriously and believe true strength comes from a collaborative and open-minded environment where everyone is supported and empowered to succeed.
Learn moreCareers at Kavaliro
If you want to always have your finger on the pulse of the latest and newest trends in staffing and recruiting, join the Kavaliro team!
See internal opportunitiesCareer Advice
We offer guidance on resume revisions, clarifying your career objectives, and other advice to help you land your dream job.
Visit our blog