<![CDATA[Kavaliro: jobboards]]>

<![CDATA[Kavaliro: jobboards]]> https://JOBS.KAVALIRO.COM/ en-us <![CDATA[SQL Database Administrator]]> Senior SQL Database Administrator (SQL DBA) Overview
We are seeking a highly skilled Senior SQL Database Administrator (DBA) to join our team. This role is responsible for the performance, integrity, security, and availability of enterprise database systems across both on-premises and cloud environments. The ideal candidate brings deep expertise in SQL Server, strong experience in Azure and AWS, and a proven track record in database performance tuning and monitoring using Datadog.

Key Responsibilities

Design, implement, and maintain SQL Server databases in high-availability environments
Perform advanced database performance tuning, query optimization, and indexing strategies
Monitor database performance and system health using Datadog and other tools
Manage and support cloud-based database solutions in Microsoft Azure and Amazon Web Services (AWS)
Configure and maintain backup, recovery, and disaster recovery solutions
Troubleshoot database issues, including performance bottlenecks, deadlocks, and outages
Implement and maintain database security, access controls, and compliance standards
Support database migrations, upgrades, and cloud transformations
Collaborate with developers and infrastructure teams to optimize application performance
Automate routine DBA tasks using scripting (PowerShell, T-SQL, etc.)
Provide on-call support as needed for production environments

Required Qualifications

7+ years of experience as a SQL Server DBA in enterprise environments
Strong expertise in SQL Server performance tuning and optimization
Hands-on experience with Azure SQL, Azure Managed Instances, or AWS RDS/EC2
Experience with monitoring tools, specifically Datadog
Deep understanding of database architecture, indexing, execution plans, and query performance
Experience with High Availability/Disaster Recovery (HA/DR) solutions (Always On, clustering, replication)
Proficiency in T-SQL scripting and performance troubleshooting
Experience managing large-scale, mission-critical databases

Preferred Qualifications

Experience with DevOps practices and CI/CD pipelines
Knowledge of other database platforms (PostgreSQL, MySQL, etc.)
Familiarity with infrastructure-as-code tools (Terraform, ARM templates, etc.)
Certifications in Azure, AWS, or SQL Server
Experience in hybrid cloud environments

Soft Skills

Strong analytical and problem-solving abilities
Excellent communication and collaboration skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Self-driven with the ability to work independently

Nice to Have

Experience in highly regulated environments (finance, healthcare, government)
Exposure to data warehousing or analytics platforms

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Fri, 03 Apr 2026 00:00:00 EDT 0 <![CDATA[Resource Coordinator]]> Weâre looking for a Resource Coordinator to join our team and help ensure the right people and resources are in place to support our customers and internal teams. This role plays a key part in coordinating personnel, supporting recruiting and onboarding, and maintaining smooth day-to-day operations.

Key Responsibilities:
• Support recruiting and onboarding of qualified personnel
• Coordinate employee assignments with customers and internal teams
• Ensure employees meet training and job requirements
• Maintain accurate data and assignments in Salesforce
• Coordinate IT assets, tools, and uniforms for employees
• Communicate safety and HR issues to management
• Collaborate with payroll, billing, and other teams to ensure smooth operations

This role requires strong organization, communication, and teamwork skills, with the ability to manage multiple priorities in a fast-paced environment.

Required Knowledge/Skills, Education, and Experience

Required experience: 3+ years of successful experience in related field and successful demonstration of key responsibilities and applied knowledge in a TEAM atmosphere, as presented above.
Demonstrates a desire to work in a TEAM.

Preferred Knowledge/Skills, Education, and Experience

Preferred education and focus (if applicable):
- Demonstrated ability to work in a TEAM setting.
- Recruiting experience
- Results oriented
- Decision maker
- Proactive communication
- Experience with Salesforce

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Thu, 12 Mar 2026 00:00:00 EDT 0 <![CDATA[Executive Assistant ]]> Administrative Assistant Job Summary
The Administrative Assistant provides high?level administrative and operational support to ensure efficient daily workflow across the organization. This role manages scheduling, communications, documentation, and office coordination while supporting team members and leadership. The ideal candidate is detail?oriented, proactive, and able to multitask effectively in a fast?paced environment.

Key Responsibilities Administrative & Office Management

Manage calendars, coordinate meetings, and schedule appointments.
Prepare, edit, and format correspondence, reports, presentations, and other documents.
Maintain organized filing systems (electronic and physical).
Answer and direct phone calls; greet and assist visitors in a professional manner.
Handle incoming and outgoing mail, packages, and deliveries.

Operational Support

Support meeting preparation, agendas, and follow?up actions.
Assist with onboarding and internal administrative processes.
Manage office supply inventory and coordinate procurement as needed.
Assist with travel arrangements, itineraries, and logistics.
Update spreadsheets, databases, and internal systems with accuracy and attention to detail.

Cross Team Coordination

Serve as a liaison between departments, staff, and external partners.
Maintain a high level of confidentiality and professionalism at all times.
Support internal communications and information flow.
Assist in planning and executing company meetings, events, and activities.

Qualifications

Bachelorâs degree required (Business Administration, Communications, or related field preferred).
1+ years of administrative or office support experience.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Strong written and verbal communication skills.
Excellent organizational skills with the ability to prioritize multiple tasks.
Demonstrated attention to detail and ability to work independently or in a team setting.
Ability to handle sensitive and confidential information.

Preferred Skills

Experience supporting executives or multiple leaders.
Familiarity with office equipment and conferencing tools.
Experience with CRM or project/task management systems.

Calendar Management: Coordinate complex schedules, prioritize meetings, and resolve scheduling conflicts across multiple time zones.
Communication Gatekeeping: Serve as the primary point of contact for internal and external stakeholders; screen calls, emails, and visitors.
Travel & Logistics: Arrange domestic and international travel, including flights, lodging, ground transportation, and detailed itineraries.
Meeting Support: Prepare agendas, take minutes during high-level meetings, and track follow-up action items to ensure deadlines are met.
Project Management: Assist with special projects, conduct research, and prepare presentations or reports using data provided by the executive.
Expense Management: Reconcile credit card statements and submit monthly expense reports in a timely manner.
Confidentiality: Maintain the highest level of professionalism when handling proprietary or sensitive organizational information.

Required Qualifications

Experience: 5+ years of experience supporting C-suite or senior-level executives.
Technical Skills: Mastery of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and/or Google Workspace.
Education: Bachelorâs degree preferred, or equivalent professional experience

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
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]]> Fri, 30 Jan 2026 00:00:00 EST 0 <![CDATA[Process Improvement Consultant (Six Sigma)]]> We are seeking an experienced Process Improvement Consultant with a strong Six Sigma / Lean background to support process optimization within a regulated environment. This role is highly analytical and focused on understanding complex, end-to-end processes, identifying inefficiencies and risks, and driving measurable, sustainable improvements.

The ideal candidate has experience in public sector or highly regulated industries (government, healthcare, utilities preferred) and is comfortable working cross-functionally with business, operational, and technical teams.

Key Responsibilities

Analyze and document end-to-end business processes to identify inefficiencies, risks, and improvement opportunities
Apply Six Sigma / Lean methodologies to design and implement measurable process improvements
Define, track, and analyze process metrics and KPIs to support data-driven decision-making
Develop and maintain current-state and future-state process maps, workflows, controls, and SOPs
Perform root cause analysis and risk assessments; recommend practical, compliant solutions
Ensure process improvements align with regulatory, compliance, and governance requirements
Partner with business and technical teams to ensure clarity, consistency, and scalability of process changes
Support enterprise or cross-departmental initiatives focused on operational excellence

Required Qualifications

Six Sigma certification (Green Belt required; Black Belt preferred)
Proven experience in process improvement or operational excellence roles
Strong analytical skills with the ability to interpret data, metrics, and documentation
Experience working in a public sector or regulated environment
Strong documentation and process-mapping skills
Ability to translate complex processes into clear, actionable insights

Preferred Qualifications

Experience in government agencies, healthcare systems, or utilities
Familiarity with audit-driven or compliance-heavy environments
Experience supporting large-scale or enterprise-wide initiatives

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
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]]> Wed, 28 Jan 2026 00:00:00 EST 0 <![CDATA[Data Architect]]> Overview

We are seeking an experienced Data Engineer / Data Architect with strong expertise in Snowflake, AWS, and Talend to support data architecture and data acquisition efforts across projects currently in scope. This role will design, build, and optimize scalable data solutions while working closely with technical and business stakeholders.

This is a hybrid role based in Orlando, requiring a local candidate. The position is a contract through the end of the year, with the potential to extend or convert based on performance and business needs. Experience in a public sector or regulated environment is a strong plus.

Key Responsibilities

Design and support data architecture aligned to business, analytics, and operational needs
Build, maintain, and optimize data pipelines using Talend for data acquisition and integration
Implement and manage Snowflake data warehouse solutions, including data modeling, performance tuning, and cost optimization
Leverage AWS services (e.g., S3, EC2, Lambda, Glue, IAM) to support scalable and secure data platforms
Collaborate with application, analytics, and business teams to understand data requirements and deliver reliable solutions
Ensure data quality, lineage, governance, and documentation across data pipelines and platforms
Support ingestion of structured and semi-structured data from multiple source systems
Apply best practices for security, compliance, and access controls within cloud and data environments
Participate in architecture reviews and contribute to data standards and best practices
Troubleshoot and resolve data pipeline, performance, and integration issues

Required Qualifications

Proven experience as a Data Engineer and/or Data Architect
Strong hands-on experience with Snowflake
Experience building data integrations using Talend
Solid experience working in AWS cloud environments
AWS Certification required, such as:
- AWS Certified Solutions Architect â Associate or Professional
- AWS Certified Data Analytics â Specialty
Snowflake Certification preferred, such as:
- SnowPro Core (preferred)
- SnowPro Advanced (preferred)
Strong understanding of data warehousing concepts, ETL/ELT, and cloud data architectures
Proficiency in SQL and data modeling
Ability to work across teams and translate business requirements into technical solutions
Must be local to the Orlando area and able to work in a hybrid on-site/remote schedule

Preferred Qualifications

Experience in public sector or regulated environments (government, healthcare, utilities, financial services, etc.)
Familiarity with data governance, compliance, and audit requirements
Experience with CI/CD and Infrastructure as Code (Terraform or CloudFormation)
Experience supporting enterprise-scale data platforms

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Wed, 28 Jan 2026 00:00:00 EST 0 <![CDATA[UX/UI Designer]]> Overview
We are seeking a talented UX/UI Designer to create intuitive, user-centered digital experiences across web and/or mobile applications. This role will collaborate closely with product managers, engineers, and stakeholders to translate business requirements and user needs into elegant, functional designs.

The ideal candidate combines strong visual design skills with a deep understanding of usability, accessibility, and user-centered design principles.

Key Responsibilities

Design intuitive and engaging user experiences and interfaces for web and mobile products
Translate business requirements, user needs, and technical constraints into wireframes, prototypes, and high-fidelity designs
Conduct user research, usability testing, and design validation to inform design decisions
Create and maintain design systems, style guides, and reusable UI components
Collaborate with product managers and developers throughout the design and development lifecycle
Iterate on designs based on user feedback, analytics, and stakeholder input
Ensure designs meet accessibility (WCAG) and usability best practices
Support handoff to engineering with clear design specifications and assets
Participate in design reviews and contribute to continuous improvement of design standards

Required Qualifications

3+ years of experience in UX/UI or Product Design
Strong portfolio demonstrating user-centered design thinking and visual design skills
Proficiency with design tools such as Figma, Sketch, Adobe XD, or similar
Solid understanding of UX principles, interaction design, and information architecture
Experience designing responsive web and/or mobile applications
Ability to communicate design decisions clearly to both technical and non-technical audiences
Strong collaboration and problem-solving skills

Preferred / Nice-to-Have Qualifications

Experience with design systems and component libraries
Familiarity with HTML, CSS, and front-end frameworks (for collaboration, not coding)
Experience working in Agile or Scrum environments
Knowledge of usability testing tools and research methodologies
Background in SaaS, enterprise, or data-driven applications
Accessibility or UX certification is a plus

Tax Preparation & Planning: Prepare and file accurate tax returns for individuals and businesses. Provide proactive tax and business planning to help clients minimize liabilities.
Bookkeeping: Maintain clean and accurate financial records for various business clients, ensuring all transactions are properly categorized.
Payroll & Accounting Services: Manage payroll services for small-to-mid-sized businesses, ensuring compliance with federal and state regulations.
Strategic Advisory: Offer professional guidance on business structure, financial health, and long-term growth strategies.
Client Management: Act as a primary point of contact for financial inquiries, providing strategic guidance for unique business needs.

Qualifications

Education: Bachelorâs degree in Accounting, Finance, or a related field.
Experience: Proven experience in tax preparation and full-cycle bookkeeping.
Skills: * Proficiency in accounting software and payroll systems.
Strong understanding of current tax laws and filing due dates.
Excellent communication skills for client consultations.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Tue, 06 Jan 2026 00:00:00 EST 0 <![CDATA[Core Systems Analyst -Symitar]]> The Senior Systems Analyst is a highly technical and strategic role responsible for maintaining, enhancing, and securing critical core applications across the organization. This position leverages deep systems expertiseâparticularly with PowerOn programming and complex systems architectureâto drive efficiency, ensure business continuity, and support enterprise-wide initiatives. The role also serves as a mentor and leader within the Core team, fostering knowledge-sharing, problem-solving, and long-term systems planning.

Essential Duties and Responsibilities

Provide expert oversight of the Core Credit Union system (Symitar) and other critical applications such as OpCon, Synapsys, Synergy, Image Center, and ARCU.
Lead the design, configuration, and deployment of advanced software solutions based on deep technical knowledge.
Develop and maintain system architecture documentation, configuration details, and troubleshooting guidelines aligned with regulatory standards.
Proactively troubleshoot and resolve Tier 3-level issues across software, hardware, and network components; escalate and coordinate with vendors or IT staff as needed.
Perform regular system performance analysis to identify, plan, and implement improvements that enhance security, scalability, and efficiency.
Drive and manage major system upgrades, patches, and enhancements with minimal disruption to business operations.
Collaborate with stakeholders to define requirements for system integrations, user needs, and architectural designs.
Identify and implement solutions to improve data quality, ingestion/extraction processes, and overall data accessibility across SQL and other databases.
Execute system failovers and disaster recovery procedures to minimize risk and downtime.
Manage and implement Jack Henry system updates, releases, and customizations using PowerOn programming.

Leadership & Project Management

Assemble and lead project teams for high-impact system implementations, enhancements, and problem resolution initiatives.
Provide mentorship to junior team members, enhancing their technical proficiency and systems understanding.
Coordinate with internal departments, vendors, and external partners to ensure timelines, goals, and communication standards are met throughout all phases of projects.
Serve as a knowledge resource for training sessions and promote a culture of collaboration and continuous learning.
Maintain consistent project documentation and status reporting for all initiatives.
Remain available for on-call responsibilities to support urgent system changes or incidents.

Other Responsibilities

Collaborate with business units, vendors, and technical staff to achieve strategic business outcomes.
Perform additional duties as assigned.

Requirements

Minimum of 10+ years of systems support, administration, or management in a banking or credit union environment.
Proficient in PowerOn programming with strong experience customizing Symitar for reporting and system enhancements.
Expertise in Jack Henry system releases, including planning, testing, and deployment.
In-depth experience with SQL Server management including data ingestion, query optimization, and backups.
Strong project leadership skills and experience managing complex, cross-functional technical initiatives.
Advanced troubleshooting, analytical, and strategic problem-solving abilities in high-pressure environments.
Excellent communication skills; able to collaborate across technical and non-technical teams.
Familiarity with financial industry regulations and a strong commitment to compliance and audit readiness.
Flexibility to adapt to changing priorities, including availability for after-hours and on-call support.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

]]> Fri, 05 Dec 2025 00:00:00 EST 0 <![CDATA[IT Process Improvement Analyst]]> We are seeking a highly analytical and detail-oriented IT Process Improvement Analyst with strong Six Sigma expertise and experience working in the healthcare industry. This role will be responsible for evaluating, optimizing, and redesigning IT and operational workflows to improve efficiency, reduce waste, enhance quality, and support better patient and provider outcomes. The ideal candidate has a strong mix of process engineering, data analysis, IT systems understanding, and healthcare regulatory awareness.

Key Responsibilities

Analyze current IT and operational processes across clinical, administrative, and technical environments to identify inefficiencies, bottlenecks, and improvement opportunities.
Lead process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
Conduct root-cause analysis (RCA), develop actionable recommendations, and implement solutions that optimize workflows.
Collaborate with IT, clinical operations, revenue cycle, compliance, and quality teams to standardize and streamline processes.
Collect, interpret, and present data using dashboards, KPIs, and reports to inform decision-making.
Facilitate improvement workshops, process mapping sessions, and stakeholder meetings.
Support change management efforts, training, and communication to ensure adoption of new processes.
Ensure process improvements comply with healthcare regulations such as HIPAA, HITECH, CMS, and Joint Commission standards.
Recommend and support technology enhancements (EHR systems, workflows, automation, integrations, etc.).
Monitor post-implementation results to validate improvements and drive continuous optimization.

Required Qualifications

Bachelorâs degree in Information Technology, Healthcare Administration, Business, or related field.
Six Sigma certification (Green Belt required, Black Belt preferred).
3+ years of experience in process improvement, business analysis, or IT workflow optimization.
Experience in the healthcare industry (providers, payers, health systems, or health tech).
Strong understanding of healthcare IT systems (EHR/EMR, revenue cycle platforms, clinical applications, etc.).
Proficiency in process mapping tools (Visio, Lucidchart, Miro) and data analytics tools (Excel, Power BI, Tableau).
Strong knowledge of workflow optimization, LEAN principles, and continuous improvement best practices.
Excellent problem-solving, communication, and stakeholder-management skills.

Preferred Qualifications

Masterâs degree in Healthcare Administration, Informatics, or related field.
Experience with Epic, Cerner, Meditech, or other major EHR systems.
Familiarity with ITIL, SDLC, and healthcare quality improvement frameworks.
Experience with automation tools (RPA), workflow management, or process orchestration technologies.

?Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
]]> Tue, 18 Nov 2025 00:00:00 EST 0 <![CDATA[Core Banking Systems Manager]]> Job Title: Core Banking Systems Manager

The Core Banking Systems Manager holds full ownership of the Credit Unionâs Core Processing platform and all supporting systems necessary to power essential banking functionsâfrom back-office ACH and Accounting to front-office Account Opening and Loan Origination. This role combines deep technical expertise with strategic leadership to ensure accuracy, resilience, and high availability of all critical systems. The manager will also lead a high-performing team of Systems Analysts, providing direction, mentorship, and support for both daily operations and long-term growth.

Key Responsibilities
Technical Leadership & Oversight

Oversee the configuration, maintenance, and optimization of the Credit Unionâs core banking applications, including Symitar, OpCon, Synapsys, Synergy, Image Center, SymConnect, and ARCU.
Supervise and actively participate in Disaster Recovery planning, testing, and execution to ensure uninterrupted service and robust business continuity.
Manage the implementation of software releases and updates for Jack Henry systems, including testing, deployment, and coordination with stakeholders.
Provide expert-level support for SQL Server environments related to data ingestion, extraction, optimization, and backup.
Create accurate and timely system reports, ensuring data integrity and reliability.
As needed, perform hands-on technical work as a Core Systems Analyst to support high-priority tasks or fill temporary bandwidth gaps.

Team Leadership & Development

Lead, coach, and develop a team of Systems Analysts, offering regular one-on-one support to align performance goals with professional development.
Provide career mentorship and growth opportunities tailored to individual team members.
Set clear expectations and deadlines, ensuring all projects meet timelines and objectives.
Ensure thorough documentation of software configurations, issue resolutions, and systems architecture.

Operational & Strategic Execution

Ensure the accuracy, uptime, and resiliency of all core and ancillary banking systems.
Consistently deliver results under high-pressure conditions, with attention to detail and adherence to compliance standards.
Support system failovers and execute strategic initiatives that align technology with organizational goals.
Deliver timely, high-quality outcomes across multiple initiatives with competing priorities.

Cross-Functional Collaboration

Collaborate with internal business units, external vendors, and cross-functional technical teams to deliver system enhancements and resolve issues.
Serve as a liaison between business goals and technical capabilities, fostering mutual understanding and shared success.
Communicate effectively with both technical and non-technical stakeholders to drive alignment and transparency.

Additional Duties

Maintain flexibility to work in a dynamic environment with changing priorities.
Provide after-hours and on-call support as needed for critical system updates or issue resolution.
Perform other duties as assigned.

Requirements

10+ years of experience supporting or managing banking or financial applications in a technical role.
At least 3+ years of experience supervising technical professionals.
Expert-level knowledge of Jack Henry core banking systems, including update and release management.
Strong track record in leading complex, cross-functional projects from planning through execution.
Proven ability to manage SQL Server environments, including performance tuning and backup operations.
Extensive experience executing failovers and disaster recovery drills to safeguard mission-critical systems.
Excellent analytical, troubleshooting, and problem-solving skills in high-stakes environments.
Strong communication and interpersonal skills with a collaborative, team-oriented mindset.
Comfortable working in dynamic settings with evolving priorities and after-hours demands.

m grow their career in a way that aligns with their goals.
Essential Duties & Responsibilities:

Leads a team of Systems Analysts to provide oversight and configuration management of all Symitar Credit Union systems.
Supervises advanced Support of Critical Core Applications: OpCon, Synapsys, Synergy, Image Center, Symconnect and ARCU
Provide coaching and guidance to team members, helping them to achieve success in their current roles as well as their careers.
As needed, perform the hands on work of a Core Systems Analyst to supplement team bandwidth and capabilities.
Supervise the Disaster Recover Planning and Testing for all core banking applications.
Ensure the team maintains documentation of Software configurations and support issue resolution.
Consistently meet assigned project deadlines and goals.
Maintain strong attention to detail in high-pressure situations.
Create accurate and timely reports from Credit Union systems, ensuring data validity.
Collaborate with business units, vendors and technical staff to achieve business results.
Excellent interpersonal and communications skills with both technical and non-technical staff
Strong analytical skills
Performs such other duties as might be assigned

Requirements

Minimum 10+ years experience working with Banking or other finance related Business Applications in an Advanced Support, Analyst or Administrator capacity
Minimum 3+ year experience supervising others in technical roles.
Expert in managing and implementing updates and releases for Jack Henry core banking systems, ensuring smooth transitions through meticulous planning, rigorous testing, and effective coordination with cross-functional teams.
Proven expertise in executing system failovers and disaster recovery drills, minimizing risk of outages and protecting data integrity essential for continuous banking operations.
Skilled in managing SQL Database Servers, with a focus on data ingestion, extraction, query optimization, and performing backups, which supports robust data availability and system efficiency.
Demonstrated success in leading complex, cross-functional projects within the core banking domain, from initiation to completion, ensuring alignment with strategic goals and delivering results on time and within budget.
Strong analytical and troubleshooting abilities with a strategic approach to resolving critical system issues, ensuring uninterrupted core banking services in high-stakes scenarios.
Excellent communication skills with the ability to effectively collaborate with both technical and non-technical stakeholders, fostering clear understanding and cohesive teamwork across departments.
Ability to work in a dynamic environment with changing priorities.
Ability to work On Call or provide After-Hours support in order to install, upgrade, or resolve issues with critical Software and/or Systems.